Al Sharafeyah Hotels, Jeddah

"Here is a polished professional positive review: During my stay at IBIS Malik branch, I was genuinely impressed by the consistently high standard of service throughout the hotel. The front desk team, especially during Ramadan, demonstrated exceptional professionalism, outstanding attention to detail, and clear, effective communication at every stage. Their follow-up and feedback were always timely, helpful, and handled with great care. The laundry department also deserves special recognition. The quality of service was excellent, and the price-to-value ratio was truly exceptional. It was clear that the team takes pride in delivering efficient and reliable service. My room was in very good condition, clean, comfortable, and well maintained. The overall housekeeping and hotel service were excellent. I would also like to highlight the day and night managers, who provided great customer service at all times. They were super friendly, approachable, and highly professional, which made the overall experience even more pleasant. Overall, IBIS delivered a very positive guest experience, and I would be pleased to recommend this hotel to others. "

"Not good "

"Amazing room and amenities. Staff were great"

"Front desk will disappoint you. Regardless of that the entire stay was very comfortable "

"Really appreciate the great service by the staff. Thank you for everything "

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"One of the staff was very rude"

"Simply the best staff and service. Comfortable rooms and nice amenities. Oppulently old school decor. They were very helpfull with several non standard requests. Location is a short walk to restraunts and views of the big fountain."

"Stayed at Hotel Palm Boutique in Jeddah and had a great experience. The rooms were clean, modern, and very comfortable, making it easy to relax after a long day. The staff were welcoming and always ready to help, which made the stay even better. The location is convenient, close to key spots around the city, and perfect whether you’re visiting for business or leisure. Overall, a pleasant and smooth stay—I’d definitely recommend it to anyone coming to Jeddah."