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Reviews of City Residence Aix En Provence

2 out of 5
City Residence Aix En Provence
42 Route de Galice, Appart Valley, Aix-en-Provence

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 987 reviews" "
Rating 8 - Good. 439 out of 987 reviews" "
Rating 6 - Okay. 214 out of 987 reviews" "
Rating 4 - Poor. 100 out of 987 reviews" "
Rating 2 - Terrible. 44 out of 987 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan Jane

Stayed 4 nights in Oct 2023

6/10 Okay

Mitchell

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jina

Travelled with family
Liked: Cleanliness, property conditions & facilities
the accommodation was really nice for low budget.
Stayed 1 night in Aug 2023

8/10 Good

Virgie, Howard Beach

Stayed 1 night in Jul 2023

10/10 Excellent

Abdou

Liked: Cleanliness, room comfort
Good staying
Stayed 5 nights in Oct 2022

8/10 Good

Marie-Adeline

Stayed 1 night in Jul 2022

2/10 Terrible

Ozlem

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Terrible
Terrible experience in every sense! They care about decreasing the costs only. Stay away from this place as soon as there is any alternative.
Stayed 4 nights in May 2022

8/10 Good

Chee Yoon

Good convenient location to drive to tourist attractions in Provence. Walkable to city center for dinner. Counter staff during checkin and checkout during weekdays were friendly and helpful. However, counter staff on duty during weekend were not friendly. Basic amenities. Ought to provide facial tissue box.
Stayed 3 nights in Apr 2022

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, room comfort
Good hotel close to the motorway ideal for travelers
Stayed 1 night in Aug 2021

10/10 Excellent

Salah Eddine

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

8/10 Good

ana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Reina

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I would have liked to have towels changed ... and soap to wash dishes......
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Not all front office department was pleasant. Property it self was really nice.
Stayed 4 nights in Apr 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
good, clean, calm
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Fine for a layover
Fine for a layover, though it was really lovely with a kitchen. The area seemed rough but then again we only used it for a night before travelling on. Could have been cleaner (spills on bathroom door that looked like piss (could have been coffee though)). All in all an okay place.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Cheap room with small kitchen and bathroom
Need to take note of reception times and get the main door Access Codes and your Room key access code before you travel in case you are delayed after 8.00pm otherwise you won't get in! Good Bus service into town very close by Main Problem for me was that while this was meant to be a "No Smoking" room, it smelt like an ashtray - and I actually found cigarette butts stuffed under the sliding window frame so obviously people using it were smoking in the room! Note: Clean towels for length of your reservation - I stayed 5 nights and I literally had to haggle to get a clean towel after the shower overflowed onto floor!
Stayed 5 nights in Jul 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and great value for 2 bedrooms
Great value for 2 bedrooms
Stayed 1 night in May 2018

8/10 Good

Rayssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Stayed one night only, nothing to complain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Budget hotel, odd reception and awkward loading, but still within walking distance of old city centre. Seems like it might be a bit dodgy at night. Adequately priced for the type/condition of hotel. Odd hallways -kind of creepy.
Stayed 1 night in Aug 2017

6/10 Okay

Eva

Stayed 1 night in Aug 2017

6/10 Okay

I-CHANG

Stayed 3 nights in Jul 2017

6/10 Okay

Brian

Disliked: Room comfort
Felt like apartments.
Arrived late and important to know often no one at front desk - no one to let you in! Parking was a challenge. However, walked into town and took bus back and both experiences quite nice. Felt like apartments rather than hotel.

8/10 Good

Ian, Perth

Liked: Cleanliness, property conditions & facilities, room comfort
AVERAGE HOTEL -GOOD LOCATION
Hotel was satisfactory.Staff not very friendly or helpful. Location was within walking distance (15 MINS)from main part of old Aix. Good access to motorways for visiting surrounding villages etc.

8/10 Good

GERALDO, Newark/NJ

Liked: Staff & service, property conditions & facilities, room comfort
NICE PRICE
My 6th time at this hotel. It is walking away from the center of Provence (25 minutes). But, across the avenue you can take the bus number 8, pay 1 euro and UALA. The hotel offer a very good internet, breakfast included, tv, separates toilet from shower etc. I RECOMMEND THIS HOTEL.

4/10 Poor

Verified traveller

Liked: Room comfort
Hotel in inconvenient place
This is a basic hotel but the main draw back was its location. There are no shops, etc around and a taxi is needed even to go to the local bus station. The drivers charged varying amounts from £9.00 euros to one trying to charge 50.00 euros! The rooms in the hotel were not cleaned each day and therefore the towels were not changed. The only toiletries were a small bar of soap and 2 shower gels. The reception closed at 8.00 pm and we only arrived just before this, so would have been stuck if any later. They did not open before we left at 8.00 am. The staff were friendly. The only place to eat was their buffet which cost 17.00 euros and was not good.

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet area. Rooms were fine. You just need to know how the place operates. Would stay again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

Bimali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean studio. Worth for money.

8/10 Good

Nadia

Liked: Cleanliness, room comfort

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Good value.
Fine value for money, compared with other hotels in Aix. The shower in my room was inconvenient to use (e.g. the shower head continually dropped into the tub, likely enough onto my foot) but there were adequate linens & soap on hand. Back from the main road, it was quiet.

4/10 Poor

GERALDO, NJ/USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more than 2 days hotel.
If you have plan to stay more than 2 days, avoid it. No daily room service. They cleaning it only after you leave. Air conditioning is very loud and looks dirty They close from noon to 3pm. Some days no breakfast ( breads and croissants finished). It is 20 min walk to Rotonde Plaza. There is not commerce around to buy anything. Two days stay is ok, more than that no way.

8/10 Good

Krishan, NJ

Liked: Cleanliness, property conditions & facilities, room comfort
Provides a nice jump off point for day trips
Stay was satisfying because of location and general room conditions. No reception coverage after 8pm was a little inconvenient. Construction in front did not help loading and unloading the car. Garage facility needs to be better lit. All in all good stay.

8/10 Good

Bridget, UK

Liked: Cleanliness, staff & service, property conditions & facilities
only a ten minute bus ride into town
Double room with bathroom and kitchenette was basic but fine; exactly as I'd expected it to be from the website. Was pleased with service: helpful staff at reception. Did not have breakfast served as used the kitchenette so can't comment on food served. Bus service into town is regular and easy to use: one euro each way.

10/10 Excellent

Larry, Oakland, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient Stay in Aix
I had a very nice overnight stay at City Residence in Aix-en-Provence. I was welcomed at the reception desk with all the information I needed, I was able to take advantage of their laundry facilities, and I enjoyed a good breakfast the following morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel in Aix
Great position and well priced. Wifi fair. Parking undercover.

4/10 Poor

B52, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but better choices available
Ok hotel but was a problem with cleanliness of room had cigarette/ unclean smell and after asking staff about getting a cleaner room they they just implied take it or leave so we did leave for another hotel soon after. It was more central and was 10 times better and nothing was a problem. Also the car parking is in the building next door and is 5 euro a night but they never lock the carpark so anyone can come in all night long without paying. Also the bathroom sink was broken and would not drain which leads me to believe that the cleaning of bathroom is very poor as the cleaners should have picked that up while cleaning??.

8/10 Good

Jennifer Marshall, Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight
Arrived after reception closed at eight o'clock in evening, this was not indicated on the web site. This is a major oversight. We were only able gain access to the locked foyer by chance and find out how to contact hotel personnel so we could check-in.

10/10 Excellent

Melissa, Louisville, Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely located.
The staff was tremendously helpful! Tres Bien! Merci

8/10 Good

Edmund

Liked: Cleanliness, room comfort
Clean & good for the price.
It's not a five star hotel, but it was inexpensive, clean and not too far from the city centre. Bathroom & shower were good.

8/10 Good

van Wyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

R&L, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite close enough to town
Just outside town and a multi-lane junction to cross to get there. Managed to get 1 of the 2 free parking spots. Friendly reception. For very little extra capital they could have made it superb (little things - like a bin in the room, a kettle etc.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people, the room is clean, good breakfast, hotel offer washer machine as well. The location is far to the downtown. Around 30 minutes walking.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
City residence review
Far from town. Nothing in the vicinity. Very poor service. Air conditioning broken. Ran out of supplies and no one around to service. Recommend a hotel closer to Aix.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emma, Australia

Liked: Cleanliness, staff & service, room comfort
Lovely!
The staff were very helpful and spoke good English. The room was a good size with a spacious bed. We stayed while the Tour de France was on and the starting line was just outside the hotel! The city centre is a bit of a walk but very achievable, the beautiful gardens are not fair at all. Overall we enjoyed our stay !