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"The breakfast was fantastic. Hananne and Jihane were the perfect hosts. It is an old and not very modern house, but they have transformed it into one of the best places I’ve ever stayed. Their dedication to making it as comfortable for their guests is amazing. I stayed in the penthouse, if you have trouble with stairs,tell them."

"Dusty, smelly, and dirty. Only Asmae is willing to help yet her hands are tied. Very limited for what she can do for guests. Both indoor and outdoor construction created this unlivable dusty environment, which caused my asthma to kick in. My “senior suite” was with strong gasoline odor when I tried to go to sleep. After 20 minutes the odor became stronger. I requested room change before gas poisoning. First run there gave me was small, damp, and moldy. I refused to take it. They finally offered an adequate yet still fussy room. I wish I could give them zero star. "

"Bonus, high quality price"

"Excellent staff. The hotel is a 25 minute walk from the station."

"I can’t believe this had an average of 7/10 in the reviews. It really is a 9.5–10/10. Good value. The room was a good size. There was an issue with the sink not draining under a Sunday night.Hayat had a technician fix it within 15 minutes. Dinner was good. Breakfast was excellent. There was a secure guard – controlled parking for my motorbike. And a really interesting design. I made a mistake by booking the wrong night. Ajay at Hotels.com (Expedia) sorted it out and I really appreciate help from the hotel staff who were all excellent:Zackery, Hamid and Hayat. If you’re anywhere near Ifrane then this is a good place to stay. "

"Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect."

"The host was very welcoming and very accommodating. Every bed room has a heater which was great. Two beautiful cats come in and out of the house. Beautiful property. Beautiful people. Fes is awesome by the way. "

"It’s situated within the medina which is ideal although you will need to walk a little way from the Main Street to access it. It was down a dirty alleyway with some cats and poo which wasn’t nice. It’s not their area but perhaps they may need to consider how to make that first area more appealing to guests as it looks awful. Inside it was a very nicely decorated Riad. Breakfast was good and useful. I would say if visiting in winter months that this Riad was very cold. The air con didn’t seem to work in heating up the room. This was the one place where I could see my breath so that was a bit of a drawback. I’m sure in the warmer months it’s very comfortable. "

"Fantastic property but lacking in service and food quality. We really enjoyed our two night stay but there is a disconnect between the facility and the service. You are in a 5 star hotel with 3 star service. Examples include having to approach staff for beverage service and dining room not being properly set up (e.g. napkin missing, utensils not provided) and having to request items."