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Reviews of Cambay Grand

4 out of 5
Cambay Grand
Near Perd Centre, Sola Over Bridge, Ahmedabad, Gujarat

Reviews

4.2
Rating 10 - Excellent. 1 out of 49 reviews" "
Rating 8 - Good. 3 out of 49 reviews" "
Rating 6 - Okay. 12 out of 49 reviews" "
Rating 4 - Poor. 14 out of 49 reviews" "
Rating 2 - Terrible. 19 out of 49 reviews" "

4.2/10

Cleanliness

4.0/10

Staff & service

2.4/10

Amenities

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and service are not even worth of 500RS per day, pathetic situation of the room and services All the information mentioned in cambay grand site is fake and Cheating the customer Hotel reception person has no word other than sorry when i addressed the complaint.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Food was good. Rest everything was below average. Looks like Hotel was built for a 4 star capacity.. But hopelessly maintained :-(
Stayed 2 nights in Jul 2019

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel was completely rundown,definitely in need of refurbishment. The internet connection was non existent and the staff had no idea about how to resolve these issues. No television was available and despite complaining again this wasn’t sorted and no explanations were given. The complimentary water bottle was a used one ,open. None of my issues were dealt with and access to any manager was impossible. There weren’t any no smoking rooms available,therefore my bedroom smelt heavily of cigarette smoke which was very unpleasant. No emergency lighting was available when the electricity cut off and I had to make my way downstairs in the dark,so quite dangerous. The site should use updated photographs of the hotel so that people know exactly they are booking.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its horable place . worst expriance there so i realy disappointed.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com should remove this option
Worst rooms, washrooms, Wi-Fi, restaurant with dirt, cockroach. Washrooms dirty, Very old property & not at all maintained. It is simply roadside or railway station type of lodging feel ..
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Prashant

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever, rooms are very dirty and stink... hotel staff are not that much friendly... no amenities in room and bathroom...
Stayed 2 nights in Feb 2019

4/10 Poor

Bancha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Room service are very poor after a call from almost 2 they can't provide clean towels
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Sunil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel.
Very bad experience. Food is not good. Cockroach and hair in food. Room not mentained. Very limited staff so service is not good.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

Ashutosh, Chandigarh

Drainage in washroom
Drainage in washroom is not proper. A little water on the floor from the basin passes to the bedroom which makes the room filthy
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Lodge Like Stay
A Lodge like stay. Swimming pool is closed since many months. Hot water for bath comes only in mornin that too frm 7:30 -10am. In breakfast they keep paper cups for tea and coffee and they give you cup and saucer only on request. 1 of the biggest thing missing was SMILE on each n every staff memebers.
Stayed 4 nights in Sep 2018

2/10 Terrible

abhishek, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever
Room booked online Terrible smoking room with smoking smell The entire floor was untidy After hours of deliberations the room and floor was changed The worst ever experience of an hotel that was rated as four star
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Its an ok place to stay for the price
Breakfast could have been better organized. Room is ok for the price we pay. Overall an ok hotel to stay at the given condition for the given price.
Stayed 2 nights in Sep 2018

4/10 Poor

Dilip , Mumbai

Liked: Cleanliness
Disliked: Staff & service, room comfort
What was Promised online was not provided. As we were four, while booking they promised two king size bad but a on king size bad and single bad was provided
Stayed 1 night in Mar 2018

4/10 Poor

SHAILESH

Disliked: Property conditions & facilities
THE HOTEL WAS SHUTDOWN FOR SOME TIME AND HENCE THE ROOMS, HOUSEKEEPING SERVICE QUALITY WAS A BIG LET DOWN.
Stayed 3 nights in Feb 2018

4/10 Poor

MCS, Tanzania

Disliked: Cleanliness, staff & service, property conditions & facilities
Poot service
The hotel rooms are ok but the maintenance is very very poor. Rooms are not cleaned until forced to. Lobby is dirty. The hotel doesn't seem to have room service staff.
Stayed 3 nights in Dec 2017

4/10 Poor

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no good management and service is very poor. Rooms are not cleaned properly and breakfast is repetitive and basic. The menu is also very basic and the chef is not very professional.
Stayed 7 nights in Nov 2017

4/10 Poor

Shashikant

Disliked: Staff & service, room comfort
Hotel room is good but hotel service was very bed. I called for baby milk on 1pm but till 5pm didn't give 2-3 time I called. Then I went reception from 7th floor. It's very bed I m not satisfied because I came from uk with four kids.they were tired.its rubbish service
Stayed 1 night in Dec 2017

2/10 Terrible

arun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smelly, dirty place with poor service. checked out a day earlier forgoing advance paid.
Stayed 2 nights in Dec 2017

2/10 Terrible

Anil, Ahmedabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
We have 2 rooms but not got at time and mid night 2am given one room
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Never book this hotel as they are not professional the worst part you will not get hot water even and staff support is rediculous never suggest to stay here
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room Cleanliness was terrible. Despite many requests no hotel staff visited the room . No intercom connection. Morning Buffet breakfast was also really bad.
Stayed 1 night in Nov 2017

2/10 Terrible

vamshi, Hyderabad

Liked: Room comfort
Disliked: Cleanliness, staff & service
Nice hotel but very unhappy
The hotel is nice at budgeted price.but the food is soo expensive and the customer is not aware the chnage in rate card. Staff are pathetic in work if u call them to do a task u have literally followup becoz it's u who is suffering not them.i had problem with TV for the whole trip.there a wrong billing,I informed to change the billing but they denied but had manually deducted the amount.room service is extra worst n Pathetic u will die hungry by the time u get ur order that too with wrong billing. The hotel doesn't give any free WiFi in rooms,if u have to use then sit in the lobby.
Stayed 5 nights in Oct 2017

4/10 Poor

Ashish, Ahmedabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outlook is nice but inside need lot of maintenance
Need maintenance in hotel. Outside look huge but inside terrible.
Stayed 1 night in Oct 2017

4/10 Poor

Bakul B

Disliked: Cleanliness, staff & service, property conditions & facilities
A Shadow of its old State
Cambay Grand is in a state of disrepair and now in a poor state. Sad to see a once great property in such a poor condition.
Stayed 1 night in Jun 2017

4/10 Poor

Jibu Cherian

Disliked: Cleanliness, staff & service, room comfort
Friendly and polite staff is the only thing you will like. Property not at all maintained. rooms not clean, bathrooms are the same. but a cheap place to stay.

2/10 Terrible

mohenjo daro, Ahmedabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel services
Will never

4/10 Poor

Aayush, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Pathetically maintained property. No wifi in a business hotel in rooms is not acceptable. Receptionist who helped me for check in had no idea how to use their systems and took crazy long time Won't recommend this hotel Water leaked in bathroom

6/10 Okay

Pradeep, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for the services offered.
Pool Was closed, pool side grill was like a junkyard

6/10 Okay

dmp, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff does not understand time value for their cus
Hotel is under renovation so if you wana have quality time and cleanliness is your priority then I would say look for something else.

4/10 Poor

P Bajaj

Disliked: Staff & service, property conditions & facilities, room comfort
Service standards get pathetic with each xtra stay
though convenient location and good neighborhood (movies/malls/food), and well designed hotel. seems the management is pathetic and worsening, which reflects in poor customer service from reservations thru checkout, poor morale and quality of all staff (speak against management and has been changing by the day as I am infd), non working equipment in rooms (TV/showers) and spa/gym (no personnel and unfriendly timings for guests). And tariffs keep increasing with each extra stay.

8/10 Good

PBajaj

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Decent
Great stay for the price. Could do much better if service standards improvise-seems worse than previous stay. Poor reservation counter and always problem confirming reservations from hotels.com. Great surrounding (food/shopping/movies) and near xpressway.

6/10 Okay

P Bajaj

Liked: Cleanliness, property conditions & facilities, room comfort
close to shopping and commercial centre
Well maintained hotel, good staff courtesy, but poor service standards. The food could be better, and the staff at the restaurant needs better training. Ameneties should bet better quality given the rates and catering to business clientele.

2/10 Terrible

Ravindra, Faridabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambay Grand Ahmedabad - A nightmare
I reached hotel at 11pm and was made to wait till 12.30am as the rooms were not ready. I went to their 24hrs restaurant at 11.30pm for dinner and they informed me to come around 12 as they are busy closing the present buffet and at 12 they will start the light buffet. I again went at 12.15 and they informed that the light buffet will not happen and I can order some snacks from their menu. After check-in I was informed that my luggage which was handed over to Reception at about 11pm has been misplaced and they have not been able to trace it. I was asked if I can wait till next day morning as it was late and they cannot call up the recently checked in rooms to check if anybody had taken my luggage with them. When I strongly took up that matter with the reception guy, he called up the GM and they called up security incharge to come and check on cctv as to who took away my luggage. I assisted them in their efforts and could locate the guest room in which my luggage was dropped by the hotel porter at around 4.00am. After this nightmare when I reached the hotel room dead tired, the room had stains all over, The tea kettle was filthy. Could not sleep the whole night as the air conditioning wasn't working with just the blower being on. The staff, except for just a hand full, are absolutely non-professional and untrained. The housekeeping & maintenance is very poor. Overall a nice property getting wasted. It's time for the management to wake up.

6/10 Okay

Kamlesh, Chicago, IL

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Cambay Grand in Ahmedabad
I stayed for 6 days in August. Overall, it was okay. The hotel needs to maintain hallway carpets and elevators. They stink. Morning brakfast service is poor. It starts at 7.30. I went at 8.45 AM and they were still preparing. Hotel needs to improve if it wants to attract international guests. I don't know how it has been given five stars!

6/10 Okay

Bakul, INDIA

Disliked: Property conditions & facilities
Cambay Grand, Sarkhej Gandhinagar Hwy, Ahmedabad
The advantage of this property is best described by the following 3 words : Location, Location & Location.

6/10 Okay

さっちん, 静岡県浜松市

Liked: Staff & service
まぁまぁ手頃なホテル
姉夫婦と2部屋頼み、中のドアで繋がっているお部屋にしてくれました。私の部屋はまぁまぁ綺麗に掃除されていましたが、姉の部屋は冷蔵庫の中がビチョビチョでカビが生えていました。床も掃除してるの？と言う感じで、洗面台も微妙でした。毎日毎日、足りないものがあり、トイレットペーパーやバスタオル、水などをハウスキーピングに電話して持ってきてもらいました。
Stayed 3 nights in Dec 2017

6/10 Okay

mark, delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
次回は違うホテルに泊まる。
トイレの水流したら、勢い良すぎてあふれた。部屋の掃除も暫くしていないような状況。部屋に水を沸かすPOTもなかった。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort