Book a Aguadilla Cottage

"Room with not hot eater at all, i did book a different hotel just to shower, they never offer not even to move me to a diferent room. Also had roaches at my room and even inside the hair dryer wish particles of dead ones coming from the blower and got directly to my face,situation was notified to front desk wich they came and took pictures of the roaches inside the hair dryer. Theyvsaid they notified the manager and that they where Goin to contact me ro rssokvevthe problem. Manager never respond to emails and even attend me over the phone. I will like to be refund for this horrible experience and this place should be taken of your contract. Just went back to puerto rico last week and try to contact the manager one more time over the phone and she denie to help me with compensation at all, i am gonna report this to the local department of consumers immediately.please will somebody help to resolve this situation and compensate me with a refund or a credit to be use, we are hard working ppl who supports yiur business, we deserve respect over all. My number is 262 3505600 and my name is jose serrano, hope hearing fro. You asap.thanks."

"Punta Borinquen Resort was a cute comfortable place to stay. All their staff were friendly and helpful. However the bathroom and room need more cleanliness and upkeep. Besides that I enjoyed my stay and food what good as well."

"yes"

"Very pleasant experience. The room was spectacular and Antonio was amazing; friendly and professional. I would definitely recommend and stay again!"

"Rooms sorta run down the staff was exceptional "

"The property is lovely and the restaurant staff is excellent. The superior room is small but fine with a very comfortable bed. The bathroom definitely needs to be updated. Housekeeping services were not always provided. For over $400 per night, I certainly expected to come back to a clean, well stocked room at the end of the day. "

"Parking was easy, communication with the staff was very clear and polite. The room was clean, there was not a full kitchen but that was what I expected."

"The views are amazing. We loved sitting on the porch. Some deferred maintenance on the property, and the hot tub was inoperable for the entire stay.Overall we enjoyed our time. "

"Very charming and clean room in a nice neighborhood. The only problem I had was finding the place. Google maps is completely wrong. You absolutely must get the correct Google maps link texted to you directly from the host or you'll be steered way off course by Google maps. Unfortunately VRBO hasn't corrected the error yet."