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Reviews of Mogador Al Madina

4 out of 5
Mogador Al Madina
Boulevard Du 20 Aout, Secteur Balnéaire, Agadir

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 213 reviews" "
Rating 8 - Good. 81 out of 213 reviews" "
Rating 6 - Okay. 50 out of 213 reviews" "
Rating 4 - Poor. 20 out of 213 reviews" "
Rating 2 - Terrible. 16 out of 213 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2020

8/10 Good

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, room comfort
3rd year
This is the 3rd year I have stayed at this hotel. The twin room was large with sea view. I had the breakfast which was a vast improvement on last year with an omelette chef. I will be going back next year!
Stayed 3 nights in Jan 2020

2/10 Terrible

S, United Kingdom

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY RUBBISH, I CHECKED IN AND I SWEAR TO GOD I REFUSED TO SLEEP AT THIS HOTEL! IT IS NOT A 4 STAR! I WOULD JUST ABOUT GIVE IT A 3. I CHECKED OUT AFTER MAYBE 2 HOURS THE STAFF MEMBERS DID NOT EVEN ASK WHY OR TRY TO MAKE THINGS BETTER. THE BEDS WERE BROKEN THE TOILET WAS LEAKING, SMELL THROUGHOUT THE ROOM, SCREW HOLDING THE BALCONY DOOR ON SO WAS UNABLE TO OPEN, NO ROOM SERVICE AS PHONE DOESNT WORK.
Stayed 1 night in Dec 2019

6/10 Okay

Shouby96, The Hague

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was fine, but not 4 star worthy. WiFi didn't work in all the public areas, such as the pool or restaurant. Rooms are very noisy and kind of old. You can hear everything in the rooms around you and also whatever noise is coming from outside. Also we hoped the pool would be heated because it was around 19 degrees celsius outside during around our stay, but they were not. We were staying half board. Breakfast was fine. But dinner was not maroccan cuisine as they mentioned on their site. But was also fine, their is enough food to choose from.
Stayed 14 nights in Nov 2019

4/10 Poor

Sadz, Leicester

Travelled with family and small children
Disliked: Staff & service
Our room was located near the pool however the view from The balcony was the main road and was difficult with a baby as the noise was too loud, the AC did not work properly came on randomly when it suited itself, and sometimes wouldnt come on at all, the receptionist is very arrogant, we had requested towels everyday which they only gave one for 3 people, we also had our room cleaned twice in 7 nights although we had the sign out each day. The wifi only works near the reception area and a little by the pool side. This was our second stay at moggador and i have to say that the service has really dropped compared to the way it was.
Stayed 7 nights in Sep 2019

6/10 Okay

Adnan

Travelled with family
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay!
Nice standard hotel. Good location. Friendly staff.
Stayed 11 nights in Jul 2019
Response from Reservation departement on 9 Aug 2019
Hello from Mogador Al Madina Agadir Thank you for choosing our hotel and it will be a pleasure serving during a next stay in our hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the beach and other attractions. Front desk staff were sharp with us. Pool, waiter and other staff were all great. Food at breakfast was the same each morning and everything seemed to be low or had been all gone. Facility was impressive and the pool was great.
Stayed 3 nights in Jul 2019

8/10 Good

Tj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

MARCOS J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice hotel. Quieter thsn others in the area. Good beds. Close to centre and marina. Good breakfast. Excellent service.
Stayed 1 night in Mar 2019

8/10 Good

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise! GREAT hotel! Unbeatable price!
The hotel is beautiful and located very close to the beach. The hotel also has it's own area for laying out with beach chairs and umbrellas free for guests. The pool is beautiful, the views are magnificent, the reception and doormen are very helpful and friendly. For the price I paid, I was blown away by how this hotel exceeded my expectations. I could watch the sunset over the ocean from my balcony. I had read many reviews before committing to stay here, but I'm' really glad that I did. The ONLY downside (and this is every hotel in the area) is that there is no wifi in the room. You must connect in the lobby. Find out from your mobile service provider if you will have service in Morocco as most do not when they arrive. But here, the lobby is spacious, clean, and open - yet room for privacy to use the wifi if you do need. I RECOMMEND this hotel highly and am a frequent traveler. This is a heads up if you're a first time visitor and are white - expect to be hounded by sellers and beggers in the area. It was too much. I wouldn't go back to Agadir, but if I did, I would without question stay here.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

8/10 Good

J, gb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, good pool and facilities but LOTS of steps
Stayed 4 nights in Dec 2018
Response from Amina/reservation departement on 16 Jan 2019
We are delighted with your satisfaction. Looking forward to welcoming you during a next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price , near to the beach , and near to the city centre
Stayed 1 night in Dec 2018

2/10 Terrible

Sharuk

Disliked: Cleanliness, property conditions & facilities, room comfort
We had a realy bad expereance no towel in room and so cold, constantly asked for help and when it came it was so late the we left... sad
Stayed 3 nights in Oct 2018
Response from AMINA on 16 Nov 2018
Sincèrement désolés pour ce malentendu. Nous serons ravis de vous avoir parmi nous et ferons de notre mieux pour rendre votre séjour agréable.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely cosy, typical Moroccan Hotel in perfect location in Agadir.
Stayed 4 nights in Oct 2018
Response from AMINA on 14 Nov 2018
Looking forward to welcoming you again in our hotel.

6/10 Okay

Brahim, Casablanca

Liked: Cleanliness, staff & service
Clean room but no wifi. Some ants in the room. Breakfast very light
Stayed 3 nights in Oct 2018
Response from Amina on 28 Dec 2018
Dear Sir and Madame, Thank you for the interest you are showing to our hôtel. We will do our best to make your next stay as pleased as possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, good pool and 5 mins walk to beach and the main seafront restaurants. Only gripe was toilet was a bit smelly (new grouting on floor tiles needed) and hairdryer/safe didn’t work. Breakfast adequate but could have more fresh fruits. No wifi in rooms and slow to none existent around pool. All that said it was a great base and weather was brill!!
Stayed 5 nights in Oct 2018
Response from AMINA/RESERVATION DEPARTMENT on 14 Nov 2018
Thank you for choosing the Mogador Al Madina Hotel It will be great pleasure to welcoming you for a next stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good hotel but could be better
Staff were friendly and helpful. Room was clean. I disliked that cleaners arrived to your room to clean from as early as 9.30. Knocking on the door and then walking straight in. One/two days when we were not up they would not come back and give us fresh towels. Breakfast and dinner was cold. Location was great, very central and quick walk to the beach. Those that worked around the pool were always so friendly and quick to get you a sun lounger and towel.
Stayed 11 nights in Jul 2018

10/10 Excellent

bodrul, northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great hotel for family and friends very relaxing holiday Really nice design hotel
Stayed 4 nights in Jun 2018

10/10 Excellent

Laura Oana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & perfect location
Beautiful place and lovely room. We did enjoy to spend good time in the wonderful Mogador :)
Stayed 1 night in May 2018

6/10 Okay

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, not a bad hotel, good value for mo
Not a bad hotel, value for money, would stay here again,
Stayed 7 nights in Mar 2018
Response from AMINA/RESPONSABLE SCE RESERVATION on 20 Mar 2018
Looking forward to welcoming you.

6/10 Okay

Ali, Manassas, VA

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointment
Not enough car parking spaces for all the guests. No WiFi available in the guest rooms. And the hotel policy forbids guests from bringing food or bottle of drinks even bottle of waters to the hotel. This was a disappointment to me.
Stayed 3 nights in Aug 2017

6/10 Okay

lucas

Liked: Staff & service
Average but good location. Much cheaper in Winter!
Fair price for very good location in the middle of the beach strip. Stayed in early July 17, room 414, nice large room with double bed and mod cons. Outdated but good for the price. They say all rooms have balconies.. This is a lie really, they have large floor to ceiling doors that open onto a hand rail. You cannot stand in it really let alone sit outside on the balcony, so don't book if you want an actual balcony. WiFi only useful in reception and some areas around the pool although it was slower there. No Wi-Fi in the rooms. There was a music festival on in agadir so it was loud at night, double glazing would have been good for the busy road noise below. We wore ear plugs. Pool was lovely although weird set up with the pool towels, they're hidden away under lock and key so you always have to ask to get one and I assume you're expected to tip the pool guy for the privilege of getting it for you. Also, a strange policy is that you can't bring drinks back into the hotel from the road back entrance (even a water bottle!) but you can if you walk through the reception entrance? Very bizarre but bottled water is very expensive at the hotel (3x normal price). We had bnb and we found breakfast plentiful with lots of lovely pastries. The hot bits were local style but at least they had hot options. We didn't eat lunch or dinner here with so many places out that were amazing and cheap like Daffys, Chichi kebab etc. Staff were very friendly towards us, despite our limited Arabic/French
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising
Hotel says it has wifi which it did not have in the rooms only the hotel lobby. Cockroaches in the rooms. Room service is impossible to get unless you speak French. Staff are next to useless.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, perfect location & top service
Really nice and clean hotel; perfect location as not on the strip but is close to the beach. hotel is clean and well maintained, breakfast was nice and reception staff are really helpful & friendly. Hotel is huge and offers lots of facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great place to stay
My family and I found this hotel to be great. We drove so it was a little difficult to find at first, but when we arrived at 11pm, the reception staff were very helpful and had us complete the necessary documents and we were in our room shortly after. Breakfast we found to be very generous in choice and the restaurant staff were cheerful and friendly everyday. Look out for Abdul-Kaber who is a real charmer and can help you with local knowledge for pretty much anything you might need. We loved the diversity of the guests that the hotel welcomes from all over the world. Location wise it's perfect! The beach is really easy to get to and the swimming pool is well kept for adults and children. Rooms are fairly clean as is the rest of the hotel. We asked to change our room after the first night because of an uncomfortable spare bed and they kindly relocated us straight away. In terms of feedback, the only thing I'd suggest is perhaps double-glazed windows to reduce outside noise and wifi connectivity in bedrooms. Other than this, we were all very happy with our stay. I will definitely be recommending and staying again at this hotel.

10/10 Excellent

Bandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CATARI, San Diego, California

Disliked: Cleanliness, room comfort
Close to beach
Cleaning needs improvement, bathroom stank of urine and floors were thilthy. Heater did not work and hair dryer did not work as well. Location is great and hotel is very pretty. Be prepared to climb tons of stairs.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
AC/heat not working. Hair dryer not working in both rooms. Bathroom smelled like urine and the floor was thilthy. Location is great.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Close to agadir strip, great for those on a buget!
Was a good experience on a budget. The hotel is a bit old but pretty clean. They could be a little cleaner. The balcony was large and the view of the gardens and pool was lovely. The staff was very friendly and helpful. Helped with luggage and set up the baby crib right away. Wifi was not available every where but was great In the area were is was.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel great location. Value for money i Love it

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old traditional yet modern Moroccan style hotel perfect location in agadir

4/10 Poor

Mario, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good location and good swimming pool facilities
Apart from he location and swimming pool the hotels has nothing else. The rooms and facilities are outdated, there's no internet on the rooms, cero wifi - you have to go to the main reception or swimming pool to get a pretty bad reception in plenty of ocasiona the internet at reception didn't even work. Customer service is very average/bad - I can only said good things about the maids, they always did a good job and the security guards that were always there to help. In general I will not recommend this hotel.

8/10 Good

Karl, Saffron Walden, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but lots of stairs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ants, but for that kinde many , it is perfect,perfect, perfect. location, food, service top 5

6/10 Okay

soumia, paris

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel situation is excelent close the beach
staff excelent and nice breakfast is good rooms must be renoved the negatif point is no elevator and a lot of stairs to get to the rooms!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable

10/10 Excellent

Hasnaa, rabat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
nice

4/10 Poor

Soran, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
It wasnt clean Not good service

10/10 Excellent

Susan , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter holiday with family and friends
We thoroughly enjoyed our stay. The hotel staff were exceptionally helpful and polite. The hotel is very well located with the beautiful beach a couple of minuets walk with all the shops, restaurants etc.. The Hotel's pool and general surroundings are excellent, and we would have no problem in recommending the hotel for young families or for the more mature person. In my opinion it provided fantastic value for money, and we very much look forward to going again..

8/10 Good

JAR4

Liked: Cleanliness, staff & service, room comfort
New Year Break 13/14
Before booking and paying up front you need to be aware that this hotel is DRY. No alcohol, which is a bit of a nuisance over New Year celebrations! The staff informed us, however, that bringing beer and wine to the pool, room or restaurant was accepted. All staff, especially Pool Man and chamber maid, were really excellent; however, the two most chatty of the restaurant staff clearly had tips in mind and Reception let the remainder of the staff down by being downright rude on occasion. The hotel had a nice Moroccan feel and the room was spacious and comfortable. A bit tatty in places but cleanliness excellent. The pool area was very nice but water in January cold! A nice place to spend a week. Overall would use the hotel again because of location and room.

10/10 Excellent

Patrick . Maimouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
Response from Amina/Responsable réservation on 25 Mar 2020
Nous vous remercions d'avoir choisi notre hôtel. Nous serons toujours ravis de vous accueillir, vous servir et rendre votre séjour agréable.

6/10 Okay

Beat

Disliked: Cleanliness
Abbiamo alloggiato al Mogador in Gennaio con mezza pensione.la posizione è perfetta sia per il bellissimo lungomare che per visitare la città, colazione abbondante ma… e purtroppo la pulizia sia del bagno che della stanza ci ha mooolto deluso.
Stayed 7 nights in Jan 2020
Response from Amina/responsable réservation on 25 Mar 2020
Grazie per aver scelto il nostro hotel e abbiamo preso nota del tuo commento. Faremo del nostro meglio per rendere più piacevole il vostro prossimo soggiorno.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wir mussten beim check-in etwas auf unser Zimmer warten, weil dieses noch nicht gereinigt wurde. Das war aber halb so schlimm da sich die Mitarbeiter zwischenzeitlich gut um uns gekümmert haben und sich für die Verzögerung entschuldigt haben. Das Frühstück hätte etwas abwechslungsreicher sein können. Alles in Einem war es ein super Aufenthalt.
Stayed 1 night in Oct 2019
Response from AMINA on 18 Oct 2019
Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir werden unser Bestes tun, um Ihren nächsten Aufenthalt noch angenehmer zu gestalten.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À éviter
Séjour DÉPLORABLE à tous les niveaux : accueil, service, ménage.........restauration Rien n'est conforme à la présentation Nous déconseillons FORTEMENT cet hôtel
Stayed 10 nights in Aug 2019