The room was quite dirty in places. Rainfall shower head rusted, shower and bathroom tiles with strange grey markings; bed area wall had fluid stains. Expect better for Executive room (or any hotel room).
Executive Lounge staff excellent, very good service and friendly.
Room service staff at approx 1030pm very rude. All Day Menu not quite all day if only offered until 10pm - more options would be good, especially on a weekend night.
Car park QR code provided was out of date for self parking. Had to call car park staff to resolve. Time consuming and embarrassing.
Room package purchased included full buffet, told at hotel only continental. Very disappointing