Family Hotels & Resorts in Aci Catena from NZ$150

"Lovely hotel overall, and we were pleased to be given one of the newly renovated bedrooms on the second floor. The room was spacious with a fantastic sea view, which made for a great first impression. Unfortunately, our room was interconnected, and this significantly affected our stay. We had the misfortune of very noisy neighbors returning in the early hours, and due to the connecting door, we could hear everything — conversations, showering, even toilet use. This made it difficult to get a good night’s sleep and was quite disappointing. Dinner at the main restaurant was acceptable: the service was excellent, but the food itself was fairly average and not particularly memorable. At check-out, we mentioned the issue about the noise and lack of sleep to the receptionist. While they thanked us for the feedback regarding the new rooms, nothing further was done to address our concerns, which was a bit disheartening. This hotel has great potential and could be a truly lovely place to stay. However, I would strongly recommend avoiding interconnected rooms unless you’re comfortable hearing your neighbors in detail."

"Great place "

"The location of the property was great but the room wasn’t very clean with dust bunnies and dead bugs. The property claims to have a 24 hr bus shuttle to and from the Catania airport but it doesn’t exist. You have to call a taxi to get to the airport. There was only a thin sheet on the bed so I had to use towels for additional warmth. "

"Staff friendliness. Everyone was extremely helpful. Family owned experience. Hotel rooms were clean. Housekeeping was beyond satisfactory. Timeless luxury is the perfect definition for the entire experience."

"Room Tired and needs uplift - paintwork, shower handle loose. Staff friendly and helpful. Great variety at breakfast. Restaurant a bit pricey."

"The location is great as it’s walking distance to many things. There’s a bus to the airport which you can catch across the street which is a plus. The breakfast was decent and the gentleman in charge was very kind and helpful. The rooms could use some upgrading as it was old looking and the bathroom smelled like sewer water. It’s no frills and comfortable but don’t expect amenities like a gym or room service. It’s a small boutique hotel. It was comfortable for our stay. "

"Bitterly disappointed with this hotel. On reading the website when booking it advertises sea, relaxation and comfort. However on arrival we were informed the pool, sea swimming and the dive centre were closed all of which open on 1st June as listed under the “services subsection” of the website. At the spa centre again the same story with the sauna, jacuzzi, Turkish bath and steam room all closed. On asking why “just because they are”. Presumably again open on 1st June. The hotel itself is a little tired being a conference / venue hotel that sprawls along the cliff edge. It is not in the centre or near Catania (7kms away) with a poor and sporadic bus service into the actual town. Taxis are available and Ubers can bring you back. The staff are generally very friendly and accommodating. Really there is very little to do outside of the “open / high season” here and we would not recommend this hotel for visiting Catania as the website is misleading in what you actually get. We met other groups and they felt the same with everything being closed. "

"No notes - best views, impeccable service, spotless rooms, incredible breakfast. We had the best stay and highly recommend."

"Friendly and relaxing atmosphere and staff were helpful and offered advice on where to eat/ visit. Honesty bar was great and breakfasts were excellent with loads of choice - would recommend."