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Hotel Elcano Acapulco

3.5 star property
Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Hotel Elcano Acapulco

On the beach, free beach cabanas, sun-loungers, beach towels
Outdoor pool, pool loungers
Buffet
Breakfast, lunch, dinner served; pool views
Studio, 1 King Bed
Hotel Elcano Acapulco on Costera Acapulco's sunny shoreline offers an outdoor pool with a poolside bar, beachfront cabanas, and al fresco dining at Bambuco restaurant. Free WiFi, on-site shopping, and helpful staff add convenience and enjoyment.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sept 23 - Sept 24
Check availability for tonight Sept 23 - Sept 24

Tomorrow

Sept 24 - Sept 25
Check availability for tomorrow Sept 24 - Sept 25
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

What's nearby

  • Acapulco Golf Club - 1 min walk - 0.0 km
  • Icacos Beach - 3 min walk - 0.3 km
  • Diana the Huntress - 1 min drive - 1.5 km
  • Condesa Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 3.8 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Terra Luna - ‬2 min walk
  • ‪La Mansión - ‬3 min walk
  • ‪Forza Italia - ‬5 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Tequisol - ‬5 min walk

About this property

Hotel Elcano Acapulco

Family-friendly hotel near Papagayo Beach
Take advantage of a poolside bar, shopping on-site and a hair salon at Hotel Elcano Acapulco. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and sunloungers. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and a gift shop
  • Wedding services, ATM/banking services and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 25-inch TVs with premium channels
  • Free infant beds, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekend buffet breakfast available 8:00 AM to noon for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bambuco
  • El Timon

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On the bay
  • On the beach
  • Pool loungers

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 20 December 2023 to 19 December 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano
Hotel Elcano Acapulco Hotel
Hotel Elcano Acapulco Acapulco
Hotel Elcano Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Elcano Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elcano Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elcano Acapulco?

Self-parking is free at this property.

What time is check-in at Hotel Elcano Acapulco?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Elcano Acapulco?

Checkout is at noon.

Where is Hotel Elcano Acapulco located?

Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Acapulco Golf Club and Icacos Beach. Acapulco Convention Center and Casa de la Cultura are also within 15 minutes.

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Reviews

Hotel Elcano Acapulco Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 375 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great location and service were excellent.
Stayed 4 nights in Mar 2023

10/10 Excellent

Nora

Liked: Staff & service, property conditions & facilities
Lovely hotel. Wonderful views
Stayed 3 nights in Mar 2023

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service
Nos gusto mucho que sea un hotel con ambiente familiar ( niños pequeños )
Stayed 4 nights in Aug 2023

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco
Stayed 3 nights in Sep 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite.
Stayed 3 nights in Oct 2022

8/10 Good

Hector

Liked: Cleanliness, staff & service, room comfort

Excelente estancia para familias

El check in excelente, servicio también, limpieza puntual e impecable. Se disfruta la alberca y el área de playa muy limpia
Stayed 4 nights in Jul 2023

10/10 Excellent

Brenda Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas
Stayed 2 nights in Oct 2023

10/10 Excellent

neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast elevators, great buffet breakfast, great location, fast service when notifying a problem
Stayed 2 nights in Aug 2023

10/10 Excellent

alba stella

Excelente servicio
Stayed 1 night in Jul 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9 days vacations

A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them.
From my room
Amazing view
From the bar a delicious mojitoa
A night view of the bahía, from my room
Stayed 9 nights in Nov 2022

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!!
Stayed 5 nights in Jan 2023

6/10 Okay

Cathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping.
Stayed 4 nights in Jun 2023

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities
Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly.
Stayed 2 nights in Aug 2023

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice with great views but was in need of a fresh painting

8/10 Good

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like ubication
Stayed 9 nights in Apr 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 2 nights in Aug 2023

8/10 Good

Oscar Rafael

Liked: Cleanliness, staff & service, amenities
El hotel es muy bonito pero necesita mantenimiento en elevadores y el aire acondicionado es muy viejo y hace ruido
Stayed 5 nights in Jul 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2023

4/10 Poor

Lupita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño tenía un pésimo olor, los baños sucios
Stayed 3 nights in Aug 2023

6/10 Okay

Jill Mariel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El personal del hotel discrimina y es elitista, aplica con algunas personas las reglas del hotel y con otros no.
Stayed 2 nights in Jul 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service
Falta remodelar habitación
Stayed 3 nights in Jul 2023

6/10 Okay

DAVID

Es muy pequeña
Stayed 3 nights in Aug 2023

4/10 Poor

Marlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible
Stayed 2 nights in Oct 2023

6/10 Okay

Silverio

Ok

6/10 Okay

Antonio

Disliked: Property conditions & facilities
El hotel ha decaído mucho no le dan mantenimiento falta capacitar al personal, las habitaciones en muy muy mal estado
Stayed 3 nights in Aug 2023

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