You can look forward to a terrace, a garden and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Playa Diamante, a neighbourhood in Acapulco, is home to Gran Palma. Diana the Huntress and Acapulco Historical Museum of Fort San Diego are local landmarks, and the area's natural beauty can be seen at Papagayo Beach and El Veladero National Park. Naval History Museum and Casa de la Cultura are also worth visiting. Visit our Acapulco travel guide
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
4 min drive
Restaurants
Rino’s Casa Napoli
17 min walk
El Amigo Miguel Diamante
17 min walk
Shu
17 min walk
La Jaiba Locca
8 min walk
Micheladas Michelon
9 min walk
About this property
Gran Palma
Luxury aparthotel located in Playa Diamante
You can look forward to a terrace, a garden and laundry facilities at Gran Palma. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, along with pool umbrellas
Free self-parking
Local cuisine breakfast (surcharge), a lift and luggage storage
Multilingual staff, wedding services and concierge services
Room features
All guest rooms at Gran Palma boast comforts, such as laptop-friendly workspaces, in addition to
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys
Access methods
Front desk (limited hours), lockbox
Pets
Pets are allowed for an extra charge of MXN 350, per pet (varies based on length of stay), plus a deposit of MXN 600 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for MXN 250 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 600 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately MXN 150 to 250 for adults and MXN 100 to 180 for children
Pet deposit: MXN 600 per stay
Pet fee: MXN 350 per pet (varies based on length of stay)
Service animals are exempt from fees
Cleaning/housekeeping/linen fee: MXN 350 per day
Crib (infant bed) fee: MXN 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Gran Palma have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.
How much does it cost to stay at Gran Palma?
As of 7 Apr 2026, prices found for a 1-night stay for 2 adults at Gran Palma on 8 Apr 2026 start from NZ$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Gran Palma pet-friendly?
Yes, pets are allowed at this property. There's a deposit of MXN 600 per stay and a fee of MXN 350 per pet, per night. Service animals are exempt from fees.
How much is parking at Gran Palma?
Self-parking is free at this property.
What time is check-in at Gran Palma?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Gran Palma?
Checkout is at 11:00 AM.
Where is Gran Palma located?
Located in Playa Diamante, this luxury aparthotel is within a 15-minute walk of Boulevard de las Naciones, La Isla Shopping Village, and Plaza Isla Diamante. Forum de Mundo Imperial and Laguna Tres Palos are also within 2 miles (3 km).
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Reviews
Gran Palma Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
8.0
Amenities
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
eduardo
1 Mar 2026
Liked: Amenities, communication
Disliked: Cleanliness
La habitación sin mantenimiento, las paredes y muebles tenían muchas manchas de suciedad tanto en dormitorio, y baños, y es algo facil, solo limpieza, el condominio. el condominio bien ubicado, con bonitas amenidades y facil acceso