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Golden Inclusive by Gran Plaza Hotel Acapulco
3.5 star property

Bayside Acapulco hotel in Costera Acapulco with free breakfast
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Golden Inclusive by Gran Plaza Hotel Acapulco

Photo gallery for Golden Inclusive by Gran Plaza Hotel Acapulco

Beach umbrellas, beach towels, beach volleyball
Exterior
Property amenity
Dining
Property amenity

Overview of Golden Inclusive by Gran Plaza Hotel Acapulco

Reviews
6.6

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • BarBarBar

Check out the area

Map
Av. Costera Miguel Aleman, 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress7 min walk
  • Popular LocationGalerías Acapulco8 min walk
  • Popular LocationParque Papagayo15 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)31 min drive
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Room options

Junior Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Bathrobes
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Property amenity

Suite, Ocean View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
Bathrobes
Private bathroom
Daily housekeeping
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Property amenity

Suite

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Balcony
Private plunge pool
Air conditioning
Minibar (some free items)
Flat-screen TV
Bathrobes
Private bathroom
Daily housekeeping
  • 233 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Minibar (some free items)
Flat-screen TV
Sofa bed
3 bedrooms
Hairdryer
  • 96 sq m
  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 2 Single Beds and 1 King Bed

Junior Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Private bathroom
Daily housekeeping
In-room safe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

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About the area

Acapulco

Golden Inclusive by Gran Plaza Hotel Acapulco is located in Costera Acapulco, a neighbourhood in Acapulco, and is in the entertainment district and on the waterfront. Travellers eager for a bit of culture can stop by Sinfonia, while those wishing to experience the area's natural beauty can explore Condesa Beach and Parque Papagayo. Naval History Museum and Botanical Gardens of Acapulco are also worth visiting. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with ecotours.
Visit our Acapulco travel guideOpens in a new window

What's nearby

  • Diana the Huntress - 7 min walk
  • Galerías Acapulco - 8 min walk
  • Parque Papagayo - 15 min walk
  • Papagayo Beach - 17 min walk
  • La Quebrada Cliffs - 5 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • Kalei - 4 min walk
  • Restaurante Maria Bonita - 3 min walk
  • Bar 26 - 3 min walk
  • Mercado el Pueblito - 3 min walk
  • Tacosteño - 4 min walk

About this property

Golden Inclusive by Gran Plaza Hotel Acapulco

Hotel located in Costera Acapulco
Close to Diana the Huntress and Condesa Beach, Golden Inclusive by Gran Plaza Hotel Acapulco provides free breakfast, a poolside bar and a terrace. Adventurous travellers may like the basketball, beach volleyball and cycling at this hotel. Guests can also expect to find dry cleaning/laundry services, a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • A children's pool with pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, beach towels and smoke-free property
  • A ballroom, ATM/banking services and a 24-hour front desk
Room features
All 506 rooms feature comforts such as air conditioning, as well as perks such as minibars (stocked with some free items) and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with cable channels
  • Balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free breakfast available daily 7 AM to 11:30 AM
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool

Family friendly

  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,822 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the bay
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Ballroom
  • Building
  • Built in 1982
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Golden Inclusive Gran Plaza Hotel Acapulco
Golden Inclusive Gran Plaza Hotel
Golden Inclusive Gran Plaza Acapulco
Golden Inclusive Gran Plaza
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel
Golden Inclusive by Gran Plaza Hotel Acapulco Acapulco
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel Acapulco

Frequently asked questions

Does Golden Inclusive by Gran Plaza Hotel Acapulco have a pool?

Yes, this property has a children's pool.

Is Golden Inclusive by Gran Plaza Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Golden Inclusive by Gran Plaza Hotel Acapulco?

Self-parking and valet parking are free at this property.

What time is check-in at Golden Inclusive by Gran Plaza Hotel Acapulco?

Check-in start time: 3 PM; check-in end time: 3 AM. After-hours check-in is not available.

Are there all-inclusive benefits at Golden Inclusive by Gran Plaza Hotel Acapulco?

Some rate plans available at this hotel are all-inclusive.

Where is Golden Inclusive by Gran Plaza Hotel Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Plaza Bahia, Diana the Huntress and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 1 mile (2 km).

Golden Inclusive by Gran Plaza Hotel Acapulco Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 72 reviews" "
Rating 8 - Good. 15 out of 72 reviews" "
Rating 6 - Okay. 13 out of 72 reviews" "
Rating 4 - Poor. 8 out of 72 reviews" "
Rating 2 - Terrible. 15 out of 72 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is on the beach
Stayed 2 nights in Jul 2018

4/10 Poor

Joe

Disliked: Staff & service
worse hotel be careful hotel workers will scam U
I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Stayed 5 nights in Sep 2017

6/10 Okay

m, md

Disliked: Staff & service
Personal at lobby lack of common sense regarding costumer service..
Stayed 6 nights in Jul 2017

2/10 Terrible

arlina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They only want you to consume inside the hotel
Dirty rooms and rude staff
Stayed 1 night in Jul 2017

4/10 Poor

arlina

Disliked: Cleanliness, property conditions & facilities, room comfort
Never staying here again
There was a roach in my room. All the employees did not want any outside food or even snack to be taken inside the hotel. They wanted us to ONLY consume what was sold inside the hotel. I bought some snacks in the beach to take to my room and they followed me to my room telling me that I couldn't do that. I immediately checked out from the hotel at that moment
Stayed 1 night in Jul 2017

2/10 Terrible

Charles, Rancho Cordova

Disliked: Staff & service, property conditions & facilities
Stay clear !!!!!!
The hotel was not at all that it appeared on line the adult swim up bar had kids with dirty diapers in it and was small, the beach was littered with trash, the ocean had garbage floating in it, the hotel was old, you had to ask the swim up bar all the time to turn on the water fall. The elevators did not work 3/4 of the time we had to climb 8 flights of stairs and the floors were wet and my wife slipped and fell. Our friends waited 28 min @ the 17 floor and almost missed the flight out. The dinner was another story needless to say we all ate out every night. If we could have gotten out of this hell hole and got our money back we would have gone to another hotel Not to mention Acapulco was very dirty, my wife and along with 4 others out of group contracted a parasite. SO MY ADVICE TO YOU IS DON'T GO TO THIS HOTEL LET ALONE ACAPULCO!!!!!
Stayed 7 nights in Jun 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Should of spent more money on a hotel stay
1.elevators literally took 15 min to arrive. only two worked for a 20 story building. Took the stairs most of the time. 2. the pool was rented out. ...bus loads of kids from different schools were in the pool. 3. only 1 bar available at any given time. 4. Breakfast was great but all other meals were very poor quality. 5. Literally ran the hot water in the shower for 15 min before water became warm so you could shower. Unfortunately I should have spent more money on a different hotel.
Stayed 7 nights in Jun 2017

2/10 Terrible

delia, san francisco, ca

Disliked: Property conditions & facilities
Won't stay here again
The only good thing about this hotel was our waiters. They were good at the pool bar and buffett
Stayed 6 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the best location right on the beach
Highly recommend this hotel. Everything was great, the staff, the bartenders take good care of you at the bars or even right on the beach. Ask for Nicolas at the beachside cabana pool bar! Rooms were very nice and have the best views both day and night!
Stayed 3 nights in May 2017