"We arrived at the hotel registration (5:00 pm) to find the reception locked and unattended. A sign in the door glass window provided a telephone number, to register. The hotel person on the telephone advised us how to access the lock box, beside the door, and remove the door key to the room we had been issued. This is an unfamiliar hotel greeting and sign-in!
When we arrived at the room (#121) the door was open and when we entered the room, there was an unusual smell/odour. We tried to exhaust the room air with the air conditioning unit, unsuccessfully.
We tried to operate the television, without any success or ‘any television instructions’
Without any hotel staff to contact, or any equipment ‘operating instructions’, we had no ability to contact an employee or any understanding of operating the television. We did successfully operate the HVAC equipment to be comfortable in this noisy (next to the hotel entrance door) room.
Our instructions for hotel check-out were to leave the hotel key in the room and close/lock the door.
This overnight Shediac ‘Auberge Shores Inn’ stay was not very comfortable, convenient or inviting.
We will not be recommending this hotel for any Shediac hotel stays, until the owner/operator begins to have hotel staff, to assist hotel guests.
For your consideration,
Bob Haley"
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