Outdoor pool, pool umbrellas

Reviews of Alphaplus Apartments

4 out of 5
Alphaplus Apartments
91 Ebitu ukiwe Street, Jabi, Abuja

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alpha had a pleasant staff. Food was delicious and the menu provided a nice selection. Only complaint was the shower handle was broken and thus it was either burning hot water or cold.
Stayed 2 nights in Jan 2022
Response from Chinonso Okoro (Front Office Supervisor) on 24 Jan 2022
Dear Tracy, Thank you for writing this review and sharing your experience with us. We are delighted to hear that our staff, the food and menu made your stay a pleasant one. We genuinely regret the inconvenience caused to you due to the shower handle that pulled off from the wall. We do hope you pardon this mishap and not let it stop you from staying with us in the future. We do not take our guest concern for granted and this will be treated as soon as possible. We look forward to welcoming you back to our Apartment again. Yours in hospitality, Alpha Plus Apartments Team

8/10 Good

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, cleanliness, and the people, close to Amenities, the mall, art museums, other restaurants, clean neat and the people were awesome they went out of their way to help you !!! And for this American girl I was beyond pleased for the safety and again the cleanliness
Stayed 14 nights in Nov 2021
Response from Chinonso Okoro (Front Office Supervisor) on 2 Dec 2021
Dear Kathie, Thank you for taking the time to write this wonderful review. And Thank you for choosing our Apartment again. We are so glad to hear that you enjoyed your stay with us as much as enjoyed having you back. AA91 aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Apartment soon. Yours In Hospitality Alpha Plus Apartment Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
And this girl from the United States if and when I go back this would be the place I will go it is like my new home I loved it there the staff was beyond wonderful and was clean all in all it was just a great place !....A
Stayed 9 nights in May 2021
Response from Chinonso Okoro (Front Office Supervisor) on 27 May 2021
Thank You for sharing this wonderful review! We’re beyond thrilled your time here at Alpha-Plus Apartments 91 was amazing! We work hard to ensure each guest is treated to a true AA91 experience and your review is proof that we are on the right track. We can’t wait for your next visit to Nigeria to enjoy Abuja’s best kept secret; our cuisine, yet again. Have a beautiful day! Yours in Hospitality, Alpha-Plus Apartments 91 Team

10/10 Excellent

Adeniyi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was more than what I wanted. Loved the quietness in the room.
Stayed 3 nights in May 2021
Response from Chinonso Okoro (Front Office Supervisor) on 18 May 2021
Thank you for  taking the time to leave this lovely review! We always strive to go above and beyond to ensure that all our wonderful guests, such as yourself, feel valued. Encouraging words like yours about the quietness of the room help us to know our hard-work is paying off. We look forward to welcoming you again for yet another fantastic AA91 experience! Have a beautiful day! Yours in Hospitality, Alpha-Plus Apartment 91 Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpha Plus staff were friendly & attentive. Welcomed this American girl in an unfamiliar territory. Would definitely stay again!
Stayed 8 nights in Nov 2019
Response from Alpha-Plus Apartment 91 Team on 23 Nov 2019
Thank you for sharing this lovely review, our wonderful guest! We're extremely thrilled to hear you enjoyed your stay with us. It was and will always be our pleasure to accommodate you during your visit to Abuja. The rest of the AA91 team will be more than thrilled to hear about your praise. We can’t wait to welcome you back to yet another 5 star worthy experience. Have a great day! Yours in Hospitality, Alpha-Plus Apartment 91 Team

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take away the issues with food, it was a great stay! Beautiful, clean, and well-kept rooms. The wall art doubles as an A/C #fancy Good variety of channels, though not many. Comfortable beds, though could be softer. If you like firm beds, this is good. We didn't end up using the pool, gym, or bar on site, but that is available. Also is a 15min walk or 2min drive to Jabi Lake Mall, which was REALLY convenient. That was the selling point for us. We liked how accommodating staff were, and it was a very peaceful atmosphere. My only suggestion is that they offer more clarification of what foods are pepperish so we could make decisions based on our health limitations. I'd order a dish that wasn't spicy one time, but was spicy the second time. It made it a bit difficult to figure out how to order to match our health limitations. Quiet rooms · Helpful concierge · Romantic atmosphere · Family-friendly · Thoughtful amenities · Spacious rooms
Stayed 9 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff was nice and helpful. The rooms and bed confortable. The restaurant is however the weak point of the establishment, whether for breakfast or the other meals. The menu was nice to read but the food was often disappointing.
Stayed 5 nights in Jun 2022
Response from Chinonso Okoro (Front Office Supervisor) on 6 Jul 2022
Dear Valued Guest, We Thank you once again for choosing our facility for your stay. Thank you for writing to us and letting us know about your displeasure in our Food area. We are always looking for ways to improve and reviews like yours help us to know where we need improvement. We have taken note of your point and We deeply regret the inconveniences you experienced due to the food you ordered. Be rest assured that we will work very hard on this area. We really appreciated your commendation on our staff and facilities. If we can get another chance to make up for this lapses, that will go a long way in making us feel better as we hope the inconvenience wouldn't change your mind on choosing us again. Hope to see you again. Yours In Hospitality, Alpha Plus Apartments Team.