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Sure Hotel by Best Western Aberdeen

3.5 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Sure Hotel by Best Western Aberdeen

Breakfast served
Lobby sitting area
Property amenity
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Coffee/tea maker

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Single Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Single Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Kitchenette
Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Single Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Kitchenette
Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking, Kitchenette

Highlights

Kitchenette
Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Flat-screen TV
Designer toiletries
Private bathroom
Free bottled water
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW

What's nearby

  • Aberdeen Royal Infirmary - 11 min walk - 1.0 km
  • His Majesty's Theatre - 4 min drive - 2.9 km
  • Union Square Shopping Centre - 5 min drive - 3.9 km
  • University of Aberdeen - 5 min drive - 3.5 km
  • Aberdeen Harbour - 5 min drive - 3.6 km

Getting around

  • Aberdeen Station - 11 min drive
  • Aberdeen Airport (ABZ) - 17 min drive

Restaurants

  • ‪Murdos Bar - ‬17 min walk
  • ‪Chop Chop Express - ‬3 min drive
  • ‪Rosehill Fish Bar - ‬3 min drive
  • ‪Grays Inn - ‬15 min walk
  • ‪IX Restaurant - ‬3 min drive

About this property

Sure Hotel by Best Western Aberdeen

Eco-certified hotel near Union Square Shopping Centre
Sure Hotel by Best Western Aberdeen provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a 24-hour front desk and a banquet hall
  • Smoke-free property, a lift and a front desk safe
  • Luggage storage, a vending machine and free newspapers
Room features
All guest rooms at Sure Hotel by Best Western Aberdeen include amenities, such as free WiFi, safes and free bottled water.
More amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Restaurants on site

  • The Conservatory

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Frequently asked questions

Is Sure Hotel by Best Western Aberdeen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sure Hotel by Best Western Aberdeen?

There is free parking nearby.

What time is check-in at Sure Hotel by Best Western Aberdeen?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sure Hotel by Best Western Aberdeen?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Aberdeen located?

Located in Summerhill, this eco-certified hotel is within a 15-minute walk of Aberdeen Indoor Bowling Club, Aberdeen & North-East Scotland Family History Society Centre, and Aberdeen Royal Infirmary. Curl Aberdeen and Rubislaw Quarry are also within 1 mile (2 km).

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Sure Hotel by Best Western Aberdeen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 507 reviews
Rating 8 - Good. 213 out of 507 reviews
Rating 6 - Okay. 71 out of 507 reviews
Rating 4 - Poor. 28 out of 507 reviews
Rating 2 - Terrible. 23 out of 507 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort

Brilliant holday

Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a new father

I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023

10/10 Excellent

Carole Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond... Thank you
Stayed 1 night in Feb 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023

6/10 Okay

Mandy

Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mrs Susan

Stayed 2 nights in Jun 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023

2/10 Terrible

Agnete

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Finn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023

10/10 Excellent

G

Stayed 1 night in May 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022

6/10 Okay

Peter Nils

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All-in-all a nice hotel.

All-in-all is was a good hotel, but it was to far from City-center for me. The hotel-bar was without any atmosphere and with much to load music. Service was brilliant, but breakfast was pour.
Stayed 1 night in May 2022

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022

4/10 Poor

Sarah Firbank

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

Jeanette

Stayed 1 night in May 2022

10/10 Excellent

Chi Sang

Liked: Cleanliness
Nice staffs
Stayed 1 night in May 2022