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Reviews of City Sleep-In - Hostel

2 out of 5
City Sleep-In - Hostel
Havnegade 20, Aarhus

Reviews

6.0
Rating 10 - Excellent. 45 out of 520 reviews" "
Rating 8 - Good. 145 out of 520 reviews" "
Rating 6 - Okay. 152 out of 520 reviews" "
Rating 4 - Poor. 100 out of 520 reviews" "
Rating 2 - Terrible. 78 out of 520 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Good location near to the city bars, restaurants and clubs, 10 min walk from the train station and very close to s tram stop. The room was fine, warn etc. Only two individual bathrooms (for one person each) on my floor, which could have been a bit cleaner and hot water took ages to come through. The main issue, not the hostel's fault directly, was person in adjoining room playing loud TV/radio all night non stop, still going in the morning...
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Marty, El Salvador 🇸🇻

Liked: Property conditions & facilities
It everything okay for one or two nights, nothing special, For the price you pay and all that it’s all fair.
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin, El Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, well located, easy to reach, super clean, spacious rooms, good lockers, in general everything is all you need.
Stayed 1 night in Sep 2019

8/10 Good

Robert

Business traveller
Disliked: Cleanliness
Adequate housing
The Hostel was good enough. They got a bit confused about my arrival time, but I only needed the room for a short time.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cozy hostel, friendly staff and good location! Several bars very close by. Quick note, there is a bar right behind the hostel, so you get some noise from that.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good hostel close, great position
The staff is really kind and the position of the hostel is great. It is located at 2 minutes walking from the street with all the bars, so great for a night out. The services are essential but good, which guarantee a comfortable stay. The only issue of this hostel is the condition of the showers. Barely enough water to take a shower and quite dirty.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Kasala

Overall it was good
Stayed 5 nights in Aug 2018

6/10 Okay

Claudio

Liked: Staff & service
Stayed 3 nights in Jul 2017

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Decent stay - Martin the legend
Want to give a specific shoutout to employee Martin who went out of his way more than once to help me. The first by allowing me to keep my luggage behind the desk as all the lockers were taken. He let me do this for free as well, which is amazing considering how expensive the lockers are. Then he also gave me his personal number so I was able to contact him to collect the luggage as the reception would be closed at that time. Finally he helped me by allowing me to use the reception pc to print my train ticket off, ensuring I didn’t miss my train and I had a valid ticket. Thanks so much, you made the stay 5*, despite the fact you have to pay for your linen, wifi didn’t reach my room and I saw a huge rat run across the kitchen floor!
Stayed 2 nights in Jul 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Aarhus
Everything was good except they charge extra for linens. The staff was very friendly and helpful. Great location
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location, wonderful staff.
Other than the "shower" everything was adequate.

8/10 Good

Mandayam

Liked: Cleanliness, staff & service, room comfort
Perfect location, friendly staff, great price.
I ended up staying here as all the full-service hotels were sold out. The manager Matthias is super friendly, and even sent me email that if I was checking in late, the door would be locked, and how I should get the keys. Organic b'fast could be pre-purchased the previous night. Either get your own linen/towels, or rent from front desk (which I did ... it was very clean, no worries there). I had room with a private bath. Lots of hot water, no worries. Room had plenty of light and windows. A bit cramped with no place to keep my luggage, but it was one night only. Plenty of racks to hang clothes, towels. The location is absolutely fantastic: in the heart of Aarhus Central, a short walk from the train station, bus terminus, and the docks. Great dining and shopping almost as soon as you step out. And the manager Matthias is great. This is the place to get when in a bind or don't want to spend too much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience because it is centrally located.

6/10 Okay

Jorgen

value for money, nothing more nothing less.

10/10 Excellent

Cory

Liked: Cleanliness, room comfort
Convenient location to the Latin Quarter
Although the hostel, itself does not have free parking, they were great in marking a map of areas where there was free parking about 15-20 minutes walk away which helped us out a lot. The location was right where we wanted to be, near the Latin Quarter or pedestrian walkway near the canal. For the price, it could not be beat especially as we are tourists who just wanted a clean place to sleep and shower. We stayed 2 nights and enjoyed Aarhus very much.

8/10 Good

Kristine, Ottawa,canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at front desk were super helpful and provided service with smiles

6/10 Okay

Yue Ching

6/10 Okay

Ximing

10/10 Excellent

Lily, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a free party at the hostel
There were free wine, beer, soft drinks, beef burger and a full lamp! Also music and dancing. Very nice experience. Room is basic and the kitchen is not very clean, but we didn't use them much.

6/10 Okay

Florentin

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Paul, Leeds

Disliked: Cleanliness, room comfort
Convenient stay at Aarhus
Rooms are as expected of a hostel in terms of comfort and cleanliness. There is a car park nearby, which is free overnight. There are couple of pubs round the corner.

4/10 Poor

John, Boston

Disliked: Cleanliness, staff & service, room comfort
Very central location, little chance to get sleep.
The prepaid booking via Hotels.com was not entered properly by the hotel staff, so upon my arrival there was a bit of a discussion. After some forward backward over my receipt printout I was told that everything would be fine but I would need to change rooms during my stay (only the first night (out of 5) was apparently really booked for me). Then I was told that I would need to pay for my sheets - they agreed that this was not mentioned on the webpage but wanted it anyway. Also, breakfast needs to be paid separate every day. For the night time there seemed to exist no clear rules when music etc. had to be turned down ... so at 2 am there was still extremely loud music and party going on in the courtyard. I wonder how any neighbors or other people slept ... no hotel staff was on site. Showers are tiny but clean, same with the bathroom. The room was not entirely clean, but okay for a hostel. Space is very tight and towels were also not included. The big perk about the hostel is the location though - it couldn't be more central and via the free city bikes one can quickly get anywhere within town or even get to the beach.

2/10 Terrible

wedding guest, Odense

Disliked: Cleanliness, property conditions & facilities, room comfort
bed sheets were dirty, no toilet paper on the bathroom, confusion about payment - receptionist was kind though

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel close to center
This was a nice quiet hostel, except for the construction that was going on in front of it. The kitchen and dining facilities are great as well. Laundry is open 24x7 which really helped as well.

4/10 Poor

Ellen, Calgary, Alberta, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't recommend this one
There are no amenities with this hotel because it is a hostel. The street in front of the hotel as under construction so there was no where to even stop and unload the luggage. The room was hot so you had to leave your window open to cool it off but it was right across the street from busy docks so it was very noisy. The only good thing I can say is that they did have a very good breakfast.

2/10 Terrible

Thang Dao, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not clear. The price is much higher compared to the quality.

6/10 Okay

troy, Borde Hill, Sussex

Liked: Cleanliness, room comfort
Nice budget hostel but....
Make sure you plan your check-in times ahead of times as we turned up at 2pm exhausted from travel and apparently the reception closes completely from 11am-4pm! Luckily we able to find some cleaning the floor that took pity on our tired faces and gave us a key. Still strange to have a 5 hour block of closure right in the middle of the day. Other than this it was a nice hostel in a country full of much more expensive options! Will stat again for sure as I envision myself returning to Aahus at least once a year.

2/10 Terrible

CD, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hostel Ever
I've have booked a double bedroom with private wc. The cleanliness of my room and sheets provided were so bad... That I immediately managed to book another hotel near by — from stains on the mattress, smelly pillows, and unwashed duvets. The cancelation option was refused and I am now looking forward to have my money back... Worst experience ever...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead central, friendly staff, cheap as chips.
Aarhus was brilliant, and this place made our stay really easy and enjoyable. Only slight negative was the extra charge for towels and linen. Why not include it in the price?

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Så vemodigt at stedet skal lukkes. Skønt hostel
Stayed 2 nights in Sep 2020

8/10 Good

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
odt og skidt
Det er et godt sted og ligger fantastisk lige ved vand og by. Det er noget slidt og der er en mangelfuld rengøring. Fælleskøkkenet var ikke rart at være i og beskidt og mangelfuldt. Værelset var fint og fællesarealerne kunne godt opgraderes lidt så det var mere børnevenligt.
Stayed 2 nights in Jul 2020

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Synes der manglede hensyn til Corona smitte ved morgenmaden. Ingen håndsprit. Ret meget støj fra gaden selvom vinduer var lukket. Men hyggelig gårdhave
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

6/10 Okay

Jacob Korsby

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Billigt og derefter...
Man får hvad man betaler for...
Stayed 1 night in Jul 2020

10/10 Excellent

Majbritt

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hyggeligt og centralt sted.
Vi syntes at det var et mega hyggeligt sted. Selv børnene elskede den hyggelig baggår og spille rummet. Vi syntes dog at rengøringen var lidt mangelfuld på toilet/bad. Der lå en bunke våd papir på bad gylvet da vi kom. Det lå der også da vi kørte 4 dagen senere. Men ud over det kan det meget godt anbefales. Vi kommer i hvertfald gerne igen
Stayed 3 nights in Jul 2020

10/10 Excellent

Tormod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verdi for pengene
Stayed 2 nights in Jul 2020

10/10 Excellent

Sanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Eva

Liked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Jesper

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Vi ville godt ha haft en anvisning om hvor vi kunne parkere.
Stayed 1 night in Mar 2020

10/10 Excellent

Mikkel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Jeg havde købt et værelse med privat bad men fik et værelse uden. Derudover blev min nattesøvn totalt spoleret af andre gæster, der larmede det meste af natten.
Stayed 2 nights in Jan 2020

6/10 Okay

Karin

Business traveller
Disliked: Property conditions & facilities, room comfort
Meget larm fra trafikken, træk fra vinduer, slidt inventar, meget kalk på toilet. Fin stemning. Morgenmad noget kedelig
Stayed 2 nights in Jan 2020

8/10 Good

Lis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020