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Reviews of BOOK1 by Brøchner Hotels

2 out of 5
BOOK1 by Brøchner Hotels
3 Møllegade, Aarhus

Reviews

9.0

Wonderful

Rating 10 - Excellent. 283 out of 499 reviews" "
Rating 8 - Good. 166 out of 499 reviews" "
Rating 6 - Okay. 31 out of 499 reviews" "
Rating 4 - Poor. 10 out of 499 reviews" "
Rating 2 - Terrible. 9 out of 499 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vali

Stayed 1 night in Jan 2024
Response from Book1 Team on 20 Feb 2024
Thank you for your review! We're already looking forward to your next visit, and we'll be here to welcome you with open arms. Have a wonderful day filled with joy and adventure! All the best, BOOK1 Design Hostel.

8/10 Good

Carling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the lockers. Beautiful common areas. Serviceable breakfast. Many USB ports in the pods did not work. If I book again I would prefer an all-female dorm, many of the male guests felt too comfortable walking to the toilets in only underwear.
Stayed 3 nights in Nov 2023
Response from maja on 29 Nov 2023
thank you so much for your review, we apologize for usb ports not working, this is the first time we hear about it, so thank you for informing us, we will have a look and fix what needs to be fixed:) we actually do offer two female only dorms, which you can book through your preferred website, or directly through us and our own website.we are happy you enjoyed your stay, and we hope to be able to host you again in the future:)Best Regards BOOK1 DESIGN HOSTEL

10/10 Excellent

Misook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Book1team on 23 Dec 2023
Thank you for the great review!

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great place with very good vibes and awsome location, bar is very fun. Private room was small but comfi, a bit expensive to the size in my eyes, we are a couple and had to bring the beds together cause there was no double bed. Overall great experience
Stayed 1 night in Sep 2023
Response from Reception on 9 Oct 2023
Hi,Thank you for taking the time to review us, and for the amazing words! We hope to see you again soon!Best regards, BOOK1 Design Hostel

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel!
Brilliant hostel. A level up from other hostels. The bar area is really great. The rooms are a good size - basic but clean and functional. Good value. Good location. Lovely staff. All good!
Stayed 3 nights in Aug 2023
Response from Reception on 9 Oct 2023
Hi Lauren, Thank you for such a great review! We appreciate you taking the time out of your day to review us, and we hope to see you again. Best regards, BOOK1 Design Hostel

10/10 Excellent

YU HEI

Stayed 2 nights in Jun 2023
Response from Selim on 28 Jun 2023
We love reading reviews like yours! Thank you so much for your kind words. We hope to have the pleasure of welcoming you back to BOOK1 Design Hostel another time. Wishing you a great day. All the best, Selim // Book1 Design Hostel

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Aarhus
If I'm going to Aarhus again, im staying here! The staff was very kind and considerate. If you don't mind a little noise in the evening, when sleeping in the pods, then youre fine. Overall great experience!
Stayed 2 nights in May 2023
Response from Helena on 18 May 2023
Hi Marta.Thank you very much for your amazing review! It is highly appreciated. You are a superstar!We would love to welcome you back soon.Kind regards,Book1 Design Hostel

8/10 Good

Jason

Stayed 1 night in Feb 2023
Response from BOOK1 Reception on 6 Mar 2023
Thank you very much for your feedback. We're happy to hear that you have a great time with us. Have a nice one. Best regards, BOOK1 Design Hostel

10/10 Excellent

Yan Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff who helped asking the ppl staying in the room to stop singing at 12am
Stayed 4 nights in Dec 2022
Response from Mads on 23 Dec 2022
Dear Yan Ting, Thank you so much for your kind review. We hope to have the pleasure of welcoming you back to BOOK1 Design Hostel another time. Hope you have a great day!Best regards,BOOK1 Design Hostel

10/10 Excellent

Maria Luz

Stayed 2 nights in Nov 2022

2/10 Terrible

Itamar

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, lovely staff, good vibes
Stayed 2 nights in Sep 2022
Response from Helena on 23 Sept 2022
Hi April Thank you for the kind review, it is greatly appreciated!Kind regardsHelena, Book1 Design Hostel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service .
Stayed 1 night in Sep 2022
Response from Helena on 23 Sept 2022
Hi!Thank you for the nice review!Kind regards,Helena, Book1 Design Hostel

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, with friendly staff and in a very convenient location. It was a lot quieter than I expected it to be given the size of the pod rooms, and the beds were a great size and pretty comfortable. Showers could do with a bit more privacy and toilets did unfortunately back right onto my pod so for me at least it was a little noisy occasionally. My locker was also on the other side of the room from my pod which was slightly inconvenient, also the lights seemed to stay on full all night, but the curtains on the pods are fairly good at keeping most of the light out. Bottom line, it was a nice place to stay for a few days and I'd recommend it.
Stayed 2 nights in Aug 2022
Response from Book1 on 18 Aug 2022
Dear Blaise, thank you for your nice review and recommendations. I will make sure to pass on your kind words to the entire team. At Brøchner Hotels, we say ‘We don’t do ordinary’, so it makes us extra happy to see that you experienced just that during your stay. We would love to welcome you back again in the future! All the best, Book1 Design hostel.

6/10 Okay

Irina

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 1 night in Jul 2022

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from book1 on 12 Sept 2022
Dear Andreas, thank you for your nice review. I will make sure to pass it on to the entire team. We would love to welcome you back again in the future! Best wishes, Jennifer BOOK1

10/10 Excellent

TUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth staying!
In the beginning, I was worried about having a noisy and chaotic stay, with so many people in one room, but it's super quiet and clean. The bunk bed is enormous and very comfortable. They also have super nice communal area, and friendly and helpful staffs :)
Stayed 2 nights in Jun 2022
Response from Jo on 19 Jun 2022
Dear Tung, thank you for your nice review and recommendations. I will make sure to pass on your kind words to the entire team. At Brøchner Hotels, we say ‘We don’t do ordinary’, so it makes us extra happy to see that you experienced just that during your stay. We would love to welcome you back again in the future! All the best, Book1

10/10 Excellent

jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, nice staff, cheap, just that you may need to share the shower room with others.
Stayed 1 night in May 2022
Response from Jo on 28 May 2022
Dear Jacky, we love reading reviews like yours! Thank you so much for your kind words. We hope to have the pleasure of welcoming you back to BOOK1 Design Hostel another time. Wishing you a great day. All the best, Book1

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Nov 2021

8/10 Good

Seung Gyum

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Book1 on 9 Mar 2022
Thank you! It means the world to us that you took the time to review us and share such a nice review. We would love to welcome you back any time. Have a wonderful day! Very best, Book1!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible price, excellent service, well-kept!!!
An absolutely wonderful stay considering the incredible price and excellent service! I am not accustomed to staying in hostels, so the shared facilities were a bit of an adjustment, but the staff were super friendly, the accommodations were modern, clean, and well-kept, the location is great, and I had a lovely time staying here!
Stayed 2 nights in Feb 2022
Response from Book1 on 27 Feb 2022
Dear Christian, we love reading reviews like yours! Thank you so much for your kind words. We hope to have the pleasure of welcoming you back to BOOK1 Design Hostel another time. Wishing you a great day. All the best, Book1

10/10 Excellent

Enrique, Bogota

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022
Response from Rugile on 11 Jun 2022
Thank you, Enrique! It means the world to us that you took the time to review us and share such a nice review. We would love to welcome you back any time. Have a wonderful day! Very best, BOOK1 Design Hostel

10/10 Excellent

Sofie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from BOOK1 on 22 Jan 2022
Dear Sofie, thank you so much for your nice review. We are so glad to see that you enjoyed your stay with us. We try our very best, and when guests leave feeling like this, it simply makes our day. Hope to see you again someday! All the best, BOOK1 Design Hostel

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Dorm is great for deeper sleepers, obviously is a shared space where many things can happen, but this hostel is always clean, very clean! Great showers, great amenities, super helpful staff, and super comfortable beds!
Stayed 3 nights in Jan 2022
Response from Ellen on 10 Jan 2022
We're happy to hear you enjoyed your stay, and we hope to host you again in the future!

10/10 Excellent

Ulrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing location
Great hotel. Have stayed there 5 times already, and will definitely be back again
Stayed 3 nights in Nov 2021
Response from Book1 Design Hotel on 11 Jan 2022
Thank you, Ulrik! It means the world to us that you took the time to review us and share such a nice review. We would love to welcome you back any time. Have a wonderful day! Very best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very clean and comfortable. Nice check in function
Stayed 3 nights in Nov 2021
Response from BOOK1 on 26 Dec 2021
Thank you! You are an absolute star. It sounds like you enjoyed your stay. Just what we like to hear! Thank you for sharing. We are more than happy to welcome you back any other time. Have a fantastic day. All the best, BOOK1 Design Hostel

8/10 Good

Jessie

Liked: Cleanliness, property conditions & facilities, room comfort
One night wonder
The building is stunning, the rooms are basic but the communal areas are high end. It does lend itself more to be a hotel than a hostel however. It was great for a night but if I wanted the experience of the hostel / community feeling / cooking together it wouldn’t have been the best option. The location is great though surrounded by good food and supermarkets.
Stayed 1 night in Nov 2021
Response from BOOK1 on 3 Jan 2022
Dear Jessie, thank you for your nice review and recommendations. I will make sure to pass on your kind words to the entire team. We are so happy you enjoyed the fantastic neighbourhood we are located in. We would love to welcome you back again in the future! All the best, BOOK1 Design Hostel

6/10 Okay

Huijuan

Travelled with family
Liked: Cleanliness, staff & service
Book1’s bathroom light is a nightmare. It went out every 30 seconds when someone is taking a show or using the toilet. The hallway is smelly and the room not noise resistant. The staff is friendly though.
Stayed 2 nights in Nov 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and hip with all ages welcome
This is really an upscale hostel. We came in to a great reception area with food hall and lots of young, arty people hanging out taking advantage of the happy hour 10 kr/daught beer offer and free wifi. There was a quiet, relaxed atmosphere with lounge music playing and friendly faces. The room was basic: Four solid, long and reasonably wide bunk beds with good linen and a lamp and four lockable cupboards. Toilet and shower in the room in separate small rooms. Only nit to pick is the lighting - you cannot turn it off or on. It is always on until 22.00 and then turns of. We left early in the morning before it turned on. Strange. There are curtains for each bed.
Stayed 1 night in Oct 2021
Response from BOOK1 on 26 Dec 2021
Thank you so much for your nice review! We are so glad to hear that you enjoyed your stay with us. We try our very best, and when guests leave us feeling like this, you simply make our day. Hope to see you again someday! All the best, BOOK1 Design Hostel

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from BOOK1 on 24 Oct 2021
Kære Mikkel, vi elsker simpelthen at læse anmeldelser som din! Tusind tak! Vi håber at få fornøjelsen af at byde dig velkommen tilbage til BOOK1 Design Hostel en anden gang. Ønsker dig en skøn dag. Bedste hilsner, BOOK1 Design Hostel

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s great!
Stayed 2 nights in Sep 2021
Response from BOOK1 on 24 Oct 2021
Dear Martin, we love seeing reviews like yours! Thank you so much for your kind words. We hope to have the pleasure of welcoming you back to BOOK1 Design Hostel another time. Wishing you a great day. All the best, BOOK1 Design Hostel

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hostels in Aarhus, never bored, always great activities!
Stayed 1 night in Sep 2021
Response from BOOK1 on 24 Oct 2021
Dear Martin, thank you so much for your nice review. We try our very best, and when guests leave us feeling like this, you simply make our day. Hope to see you again someday! All the best, BOOK1 Design Hostel

6/10 Okay

Sune Lolk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Could hardly breathe
Excellent service from personnel and perfectly located and good looking hostel, but terrible design that windows can't open. We could hardly breathe at night. A shame that we have to warn about this spot, since place is otherwise very cool.
Stayed 2 nights in Jul 2021
Response from Jamie on 22 Jul 2021
Hello Sune, Thank you for your feedback, its great to hear we are doing somethings really well. We will look into alternatives to help with the small amount of rooms we have that don't have windows that open. We hope to see you again soon,

10/10 Excellent

Nicolai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Jamie on 22 Jul 2021
Thanks for the 10 out of 10 review Nicolai!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! I love it, clean, spacious, super kind and friendly staff, slow kitchen but great!
Stayed 1 night in Jun 2021
Response from Martin on 28 Jun 2021
Thank you! It means the world to us that you took the time to review us and share such a nice review. We would love to welcome you back any time. Have a wonderful day! Very best, Martin, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, super friendly staff, location is great! Be sure to grab so pizzas at the hostel, they do great pizzas there!
Stayed 2 nights in Jun 2021
Response from Martin on 28 Jun 2021
Thank you! It means the world to us that you took the time to review us and share such a nice review. We would love to welcome you back any time. Have a wonderful day! Very best, Martin, General Manager

10/10 Excellent

Rikke

Stayed 1 night in Feb 2024
Response from Book1 Team on 29 Feb 2024
Thank you for your excellent rating! We hope to welcome you back soon! All the best, BOOK1 Design Hostel.

10/10 Excellent

Jeppe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Book1 Team on 29 Feb 2024
We're thrilled to receive your perfect score! We hope to welcome you back soon! All the best, BOOK1 Design Hostel.

10/10 Excellent

Nadja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Book1 Team on 29 Feb 2024
Thanks a lot for your review! We hope to welcome you back soon in our place! All the best, BOOK1 Design Hostel.

8/10 Good

Camilla

Stayed 2 nights in Feb 2024
Response from Book1 Team on 20 Feb 2024
Thanks for taking the time to share your review! We can't wait to welcome you back to BOOK1 Design Hostel. All the best, BOOK1 Design Hostel

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Book1 Team on 20 Feb 2024
Thanks a lot for your review! We're super happy to know that you had an amazing time staying with us at Aarhus. We're already awaiting your return. All the best, BOOK1 Design Hostel.

10/10 Excellent

Mathias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stayed 1 night in Feb 2024
Response from Book1 Team on 20 Feb 2024
Your satisfaction is our top priority, and we're delighted to have succeeded in creating a memorable experience for you. We can't wait to welcome you back in the future. All the best, BOOK1 Design Hostel.

8/10 Good

jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Meget lys
Egentlig et flot hotel hvor alt næsten er fint, det er bare umuligt at sove da lyset tænder konstant på fuld drøn, kunne sagtens løses bare ved at dæmpe lyset da man ikke behøver fuld lys når andre sover.
Stayed 2 nights in Jan 2024
Response from Book1 Team on 20 Feb 2024
Thank you for sharing your review with us! We appreciate you taking the time to let us know about your experience. Your feedback is crucial to us, and we're deeply sorry for the inconvenience you experienced with our light system. We're actively working on an alternative to please all our guests, so the next time you would be able to experience the change. We value your input and hope to have the opportunity to host you again. Best regards, BOOK1 Design Hostel.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God oplevelse, det eneste var at der ikke var noget at tørre hænderne i på vores badeværelse. Men vi fik selv løst det.
Stayed 1 night in Jan 2024
Response from Book1 Team on 20 Feb 2024
We're grateful for your review! We're eagerly awaiting your return. Let us know when you're planning your next visit, and we'll make sure it's just as wonderful as the last! All the best, BOOK1 Design Hostel.

8/10 Good

Soren Rosenorn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Meget lækkert, rent og elegant lavet - og virkelig god pris. Dejlig service til morgenmaden. Dog var den medarbejder vi mødte til check-in meget syrlig og prikken - og talte i en meget negativ tone til os. Det burde vedkommende arbejde en del med.
Stayed 1 night in Jan 2024
Response from Book1 Team on 20 Feb 2024
We're grateful for your feedback. Your insights help us identify areas for improvement and strive for better guest satisfaction. We apologize for the experience you had during the check-in, events like this are an exception to the general feedback we receive from our guests, and assure you that we will take steps to address this issue. Despite this experience, we would be grateful for the chance to welcome you back again in the future. Best regards, BOOK1 Design Hostel.

8/10 Good

Thomas

Stayed 1 night in Dec 2023
Response from Book1 Team on 20 Feb 2024
Thank you for taking the time to leave a review! Whenever you're ready to return, we'll be here with open arms, eager to make your next stay even more exceptional. All the best, BOOK1 Design Hostel.

10/10 Excellent

Kismet Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God stemning og dejligt værelse
Super skønt hostel med god stemning. Dejlig morgenmad, og fint værelse med god plads til os alle 4. Kunne være skønt om parkering kunne tilkøbes med rabat når man bor på book1.
Stayed 1 night in Dec 2023
Response from Book1 Team on 20 Feb 2024
Thanks for sharing your experience with us! Thank you for your wonderful review! Your satisfaction is our top priority, and we're delighted to have succeeded in creating a memorable experience for you. We're glad to know that you enjoyed our delightful breakfast. •We can't wait to welcome you back to BOOK1 Design Hostel. When you're ready for your next adventure, we'll be here to provide you with another exceptional experience. Safe travels and see you soon! All the best, BOOK1 Design Hostel.

10/10 Excellent

Nicolaj

Liked: Cleanliness, staff & service, property conditions & facilities
Ligger lige i hjertet af Århus. Billig morgenkaffe.
Stayed 2 nights in Dec 2023
Response from Book1team on 23 Dec 2023
Hej Nicolaj, tusind tak for din fine anmeldelse!