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"The owner was very kind . He brought me into his office and chatted with a translator app and offered me tea and snacks. Very kind person "

"很清幽的環境，在湖的旁邊，不像市區擁擠，要往台積電或是峨嵋風景區都滿快的，浴缸很大可以泡澡，房間也很寬敞，吃早餐時老闆正好在餐廳，還推薦我好多新竹的景點跟美食，尤其推薦我一間老店魚丸湯，他的燕餃是我吃過最好吃的燕餃，現場吃完還外帶兩包冷凍的回去"

"CP值高"

"隔音非常不好，不確定是隔壁房還是樓上6樓洗衣房發出的聲響，11點多到凌晨2點多了都還持續有聲響，雖然收費不貴，硬體設備不會有太大要求，只求有個休息睡覺的地方，但很可借連這基本的的品質都沒有，環境清潔的也不乾淨"

"This is nice place to come and many dining options near around it"

"Pricing is so good, can’t ask for more"

"The area has very few breakfast options and parking can be an issue. However the room was comfortable, clean and had a decent bed and good bathroom facilities. The only two negative issues are that there is no bedside lamp (for getting up at night) and the TV remove control did not work. I would visit Neostay again because it has great value for money and is clean and comfortable. "

"Location is good as near to HSR station and normal train station"

"great hospitality, Japanese friendly, and clean :) Very happy with breakfast variety. "

"Great location, great staff "

"Good stay"

"整潔、幾乎聞不到煙味"

"房型不一樣 熱水壺裡面還有水 很髒⋯"

"A great room quality with enriched breakfast!"

"Convenient stores were close by"

"Quiet, private"

"價格樸實的民宿，雖然地處偏遠，但附近有超商。"

"Within walking distance to train station so it’s handy to go to places, "

"This was a gem in the forest. After the Uber driver dead-ended in a dirt parking area surrounded by a dense bamboo trees we had our doubts we were in the right place. A very short correction we were at a gate to a very nice roomy parking area and a nice new looking building with a very pleasant entry. From the start we were blown away by how nice this 68 room hotel was. Nestled at the entry to a park with pretty views of the city and mountain hiking trails. It was modern roomy and very clean....

"Very clean and organized hotel which is good for family with kids to spend the two days, recommended to come early to utilize the facilities "