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Reviews of Courtyard by Marriott Yonkers Westchester County

3 out of 5
Courtyard by Marriott Yonkers Westchester County
5 Executive Boulevard, Yonkers, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 753 out of 1175 reviews" "
Rating 8 - Good. 228 out of 1175 reviews" "
Rating 6 - Okay. 84 out of 1175 reviews" "
Rating 4 - Poor. 49 out of 1175 reviews" "
Rating 2 - Terrible. 61 out of 1175 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anselmo

Liked: Cleanliness
Disliked: Staff & service
Poor service from front desk and onsite food service staff members. No one at front desk for 10 minutes upon arrival. When needed card key reset, staff member took her time, and paused to chat with another staff member. I travel often for busy and family. I doubt I will ever stay at this hotel ever again. Perhaps this hotel does not need my business.
Stayed 3 nights in May 2024

8/10 Good

Kendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

stephanie, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Courtyard Marriott Yonkers staff was exceptional. Very polite and accommodating. The room was the perfect size and very comfortable.
Stayed 3 nights in May 2024

4/10 Poor

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Claudina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
What a remarkable surprise! This was conveniently located for our daughter's college. Would definitely stay here again.

8/10 Good

Liquid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, love the surroundings and the reception area has a nice scent
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and convenient dining options
Stayed 1 night in May 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy check in.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Daniel, Bronx

Stayed 1 night in May 2024

2/10 Terrible

Jean, Eastchester

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We chose Marriott, as we always do for travel. Upon arrival last night, one of the 2 elevators was out of service. This morning all elevators were out of service. We were on the 5th floor and had to use the staircase. After my husband had several cardiac procedures recently, lugging suitcases down 5 flights was not safe. We tried to speak with the manager, Frank Rivera, but he was in meetings all day long and couldn’t speak with us. When I walked back in the door, the assistant manager was at the desk. When I explained that all elevators out of service is unacceptable, especially at a Marriott. He was rude and told me that he was sorry my husband had surgery, but he was dealing with 150 other customers. There was nothing he could do about the problem. I don’t understand how a Marriott property would allow all elevators to be out of service and they would hire staff in the hospitality industry that treat older patrons the way we were treated.
Stayed 1 night in May 2024

6/10 Okay

Tamilya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pedro

Travelled with family, Business traveller
I love the check-in was smooth and fast
Stayed 1 night in May 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean and staff was friendly.
Stayed 3 nights in May 2024

2/10 Terrible

Johnetta

Stayed 1 night in May 2024

10/10 Excellent

neftali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given due to its location. We have three kids and they can be a little rowdy but we disnt have to worry about bother ing anyone
Stayed 2 nights in May 2024

6/10 Okay

ROSSY

Stayed 1 night in May 2024

10/10 Excellent

Shiree01

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in this hotel smelled so good!!! All staff were very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing bad to say about my stay and would stay again .
Stayed 1 night in May 2024

4/10 Poor

Ronald

Stayed 1 night in Apr 2024

10/10 Excellent

Cristina

Travelled with partner
Beautiful
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

10/10 Excellent

Cosimo V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was accessible with adequate parking. Room was clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Amenities
Nice hotel, good staff, clean room, and lots of dining options within walking distance. This hotel does not offer breakfast buffet. The residence inn right across the street does. Overall, I’d stay there again and will recommend
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Front staff very nice. Only downside: Cleaning staff were loud and took priority for elevators
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Apr 2024

8/10 Good

Evelena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the room was clean.
Stayed 1 night in Apr 2024

8/10 Good

Jose M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Anibal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in and the room was clean and updated.
Stayed 1 night in Apr 2024

10/10 Excellent

JUNIE, East Stroudsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficiency of staff
Stayed 2 nights in Apr 2024

10/10 Excellent

chartise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again
Stayed 2 nights in Apr 2024

8/10 Good

rigoberto, redding

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time stsying here. Love the area. It is safe to walk across the street to various restaurants. Not far from UMSV, hotel is clean, fairly quiet. Front desk were very friendly. My main complain we were there 6 days stayed on 2nd floor and everytime you got close to elevator it stunk very strong marijuana smell. Staff room was right there. It’s a non smoking hotel. Also the water at front when you check in was disgusting. Maybe the container needed to be cleaned. Tried it twice and threw it out,
Stayed 5 nights in Apr 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Amenities
Bed very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Stayed 1 night in Jan 2024

6/10 Okay

Karlene

Travelled with group
Disliked: Amenities, property conditions & facilities
The bathroom needs LOTS of repairs with the fixtures, shower curtain torn up multiple places and OLD..bathtub chipped in multiple places and the black metal could be observed.
Stayed 4 nights in Apr 2024

8/10 Good

Gerald

Stayed 1 night in Apr 2024

10/10 Excellent

Yechiel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Safe
Stayed 8 nights in Mar 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rafael

Stayed 1 night in Mar 2024

8/10 Good

Arturo

Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Stayed 1 night in Mar 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my get away spot. I am always pleased with the service.
Stayed 1 night in Mar 2024

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone provided excellent service. I mean from the housekeeper, janitor, front desk , to bartender V. Great service and super friendly and professional. I will book again . Great personality. I wish the pool hours was extended.
Stayed 3 nights in Mar 2024