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Reviews of Home2 Suites by Hilton Long Island Brookhaven

3 out of 5
Home2 Suites by Hilton Long Island Brookhaven
101 Boulevard East, Yaphank, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 511 out of 724 reviews" "
Rating 8 - Good. 135 out of 724 reviews" "
Rating 6 - Okay. 33 out of 724 reviews" "
Rating 4 - Poor. 22 out of 724 reviews" "
Rating 2 - Terrible. 23 out of 724 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, bellerose manor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our stay. The kids enjoyed the pool which was open until 10pm. The room was large, clean and comfortable. Breakfast was great. All the employees that we encountered were very friendly and helpful. I would definitely recommend staying here
Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
Thanks for your kind words, we can't wait to welcome you home again soon!

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 5 in a double queen suite, plenty of room. Room was clean. It was nice of the hotel staff/manager(s) to text me and check in to see how everything was and if we needed anything. They were very responsive as well.
Stayed 2 nights in Apr 2024
Response from Home2 Team on 27 Apr 2024
Thank you for your wonderful review! We hope to welcome you back soon for another great stay with us!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire Staff is Outstanding!
Stayed 2 nights in Apr 2024
Response from Front Desk on 19 Apr 2024
Thank you for your positive feedback!

10/10 Excellent

Triona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and big rooms with all you need
Stayed 7 nights in Apr 2024
Response from Front Desk on 19 Apr 2024
Thanks for your feedback!

10/10 Excellent

Aspen

Stayed 4 nights in Apr 2024
Response from Cristian on 14 Apr 2024
Thanks for your feedback

10/10 Excellent

Tamara, Brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Front Desk on 12 Apr 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Gilbert

Stayed 1 night in Mar 2024
Response from Front Desk on 11 Apr 2024
Hi Gilbert,Please email us at home2.fd11980@gmail.com with details regarding your stay so we can make improvements going forward.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations. The full kitchen was a plus.
Stayed 1 night in Apr 2024
Response from Home2 Team on 9 Apr 2024
Thank you for your wonderful review! We hope to welcome you back soon!

10/10 Excellent

Manuel Aníbal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect i dont have problem and the place look new
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
Thanks for choosing us! We can't wait to welcome you home again soon.

8/10 Good

Zhenyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy air condition
Stayed 4 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Hi Zhenyang,Sorry for the noise, our units have a humidifier that constantly runs, please call the front desk and we can have our maintenance team turn this off for you. We look forward to welcoming you home again soon!

10/10 Excellent

Franco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new but overcrowded
Stayed 1 night in Mar 2024
Response from Cristian on 11 Mar 2024
Thank you for your feedback!

8/10 Good

holly

Stayed 1 night in Feb 2024
Response from Cristian on 21 Mar 2024
Thanks for your feedback!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Thanks for choosing us! We can't wait to welcome you home again soon!

10/10 Excellent

Brenda, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Feb 2024
Thanks for choosing us. We can't wait to welcome you home again soon!

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home working out great for us. Gina has been very responsive and helpful.
Stayed 1 night in Jan 2024
Response from Front Desk on 6 Feb 2024
Thank you for your feedback!! We look forward to see you again!

6/10 Okay

David

Stayed 3 nights in Jan 2024
Response from Cristian on 4 Feb 2024
Thank for your feedback. We look forward to seeing you again

10/10 Excellent

Tracey

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my St. Bernard Kai stayed there. Everybody is very friendly. It is very clean. I totally recommend it and especially if you have your animals with you. It’s pet friendly.
Stayed 2 nights in Jan 2024
Response from Front Desk on 1 Feb 2024
HiTracey, thanks for choosing us. We can't wait to welcome you home again soon!

10/10 Excellent

Linda

Travelled with partner
Quick check in
Stayed 2 nights in Jan 2024
Response from Front Desk on 29 Jan 2024
Hi Linda, thanks for choosing us. We can't wait to welcome you home again soon!

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 22 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was fine. However located next to an outside door and had to listen to everyone going in an out all day a night. Also, people were smoking right outside the door. And were greeted to the smell of cigarette smoke when ever going in and out of the room. Would have called to change rooms but had my to small kids on my own and moving to another room would have been a nightmare
Stayed 1 night in Jan 2024
Response from Front Desk on 22 Jan 2024
Hi Richard, Next time, please ask for a room away from the outside door, and we can accommodate your request. We are very sorry that you had to endure the cigarette smoke. I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk on 18 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy place.
Very comfortably appointed rooms. Extra helpful staff. Convenient breakfast.
Stayed 2 nights in Jan 2024
Response from Front Desk on 18 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

SANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

GEORGIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 10 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, but the third floor stank of marajuana.
Stayed 3 nights in Dec 2023
Response from Front Desk on 10 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and amazing desk ! Very clean and updated
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Fernando

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Poor House Keeping.
The sheets and even bare mattress smelled of urine. When I notified the front desk they were very helpful had my room switched.
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Jenita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel to stay at clean , staff friendly the breakfast was a plus only down side was first day extremely noisy I think for my 2 night stay the hotel was also serving as a family shelter so alot of kids other than that second night was great quite & comfortable bed
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall a decent stay. Considering we were there for New Year's eve, the room was good and relatively quiet- meaning we never heard neighbors . I gave 4 for cleanliness bec it is a pet friendly property and there was definitely pet hair in our room. However, I do not know if all rooms accept pets or there are predetermined rooms for pets (meaning we may just have had a room for pets). It wasnt a big deal for us, butnif you're allergic it could be. We were 2 adults, a 9 yo and 2 yo. Definitely enjoyed Breakfast- these workers were wonderful (even on New Year's day!)
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 31 Jan 2024
Hi Kathleen, thanks for choosing us!

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

ROBERT

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Front Desk on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
We were hoping to use the pool which was one of the main reasons of choosing this hotel but when we got there we were told it was closed for maintenance. The breakfast was a little disappointing but overall the room was clean and the staff was welcoming and kind
Stayed 1 night in Dec 2023
Response from Front Desk on 28 Dec 2023
Hi Heather, we are so sorry about the pool being closed during your stay. Please allow us the opportunity to provide you with this service during your next stay!

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on 30 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Harry

Stayed 1 night in Dec 2023
Response from Front Desk on 28 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly and tentative staff.
Stayed 1 night in Dec 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Michael

Response from Cristian on 5 Feb 2024
Thank you for your feedback!! We look forward to see you again

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I like that you can bring your pets. It's just a shame that owners (like the ones who stayed in the room directly above mine) don't have the decency & understanding that they are still in a hotel with which there are other guests. I was having to listen to 2 dogs barking, running around at different times of the morning & evening. When I went down to the front desk and made a complaint, the hotel employees had no idea there were even any dogs staying in the rooms next to mine or above my room. Interesting...
Stayed 2 nights in Nov 2023
Response from Front Desk Staff on 5 Dec 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit was not up to your expectations. We take feedback seriously and appreciate your honesty.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk Staff on 5 Dec 2023
Thank you for taking the time to share your experience, it is truly appreciated. We are so happy your stay was wonderful.

4/10 Poor

Geneva

Stayed 2 nights in Nov 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Shekina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Response from Front Desk on 28 Nov 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room,y, clean room. Well designed.
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 23 Dec 2023
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!