WonderWorks Hotels in Gatlinburg, Tennessee

I would come back again. Very nice room and friendly staff.

We stayed here for a long weekend. The hotel is in a great, central location and everything about it is clean. It's across the street from the "Titanic" area. Plenty of parking, clean and friendly staff. Breakfast was plentiful and good. Fruits, cereals, some hot food, waffles, pastries, oatmeal and yogurt. Upon arrival, our room was cold and we couldn't get the heat on. Called downstairs, and within 5 minutes, the Manager was knocking on our door. He looked at everything, called maintenance and they could not figure out why it wasn't working as it was a brand new unit. After checking everything, the Manager simply told the guy to replace the whole thing. They seriously brough up another brand new unit and replaced it quickly. Worked perfect after that. We also decided to stay an extra day, and they were very accommodating to find us a room (a snow storm was coming). In the late afternoon, they have fresh cookies and cider. Coffee and tea is available 24/7. Would definitely stay here again.

It was great! The hotel was clean, they had the fireplace turned on and warming up the room for us! The jacuzzi in the room was amazing! All around great hotel! The only thing I woul recommend is if you have a low sitting car don't go to the lower level of the parking because you will scrape the hell out of it coming back up. Other than that, great hotel! Perfect part of pigeon forge to stay in! Your right with all the shows and attractions!

Room was very clean and comfortable. Very quiet at night. It was an excellent deal for the price. We stay here every time we come to Pigeon Forge.

Nice room with comfortable beds, very pet friendly as we had our dog and their were tons of people with theirs too. Pet rooms are on the bottom floor which makes it so easy to let pets out. Breakfast every morning was fine, had eggs, biscuits and gravy, cereal, toasts, bagels, donuts. Same thing every day but its continental what more can you get! I enjoyed it quite fine. We were on the back side of the hotel and had a nice view of the mountains and valleys. Couldn't hear traffic too much in the back but might have heard it up front. Only two things I didn't like was that the heater was so loud that I couldn't sleep at night and that they had a lot of garbage and broken furniture and bath stuff out on their lawn out back. Would like that stuff to be thrown away, takes away from the nice beauty. Parking was fine and we always parked right near our room. We came on a weekend it was completely booked and we had no trouble. Can share with the winery next store if need be. I would recommend this hotel for anyone. We stayed four nights and had no issues with anything. Thank you!

We had a very pleasant stay. The room was clean and comfortable. The staff was very friendly and helpful.

Our room was very clean and comfortable...also quiet even though the hotel was totally booked. Would recommend this hotel and will return.

The family room is perfect for a large family with several children. We loved the indoor pool and the breakfast was good too. The staff was very friendly and helpful and everything was clean.

The room was really clean and the staff was nice and friendly