Everyone was perfectly friendly. The service was fantastic. But, if you go for a show at the Jiffy Lube Live venue, plan your transportation in advance. The hotel is the closest to the venue and are aware of it. They give you the number of a cab company, and they were super helpful. I called ahead, and they assured me there would be a line of cabs at the venue after the show.
All of my negative thoughts go to the cab company. There were easily 100 people in the cab line. In 30 minutes, I saw 1 cab come by and take people. I called the cab company, and they were shocked that cabs were so in demand. The cops later informed us that they would have 6-8 cabs in service. We decided to walk the 1.5 miles back to the hotel.
To sum up, wonderful hotel. Clean, friendly and welcoming. I feel they need to do more to accommodate people who come for shows. Even if they sell tickets to run one shuttle at a set time, or negotiate with a car service to be available for guests. They were great, but I hope they do more in the way of transportation.
Fabulous room with architectural bathroom. Super comfortable. Excellent Dining experiences from room service to Harrimans Restaurant, making this a true foodie destination. Very attentive and "aim to please" staff. One of the best massages I've ever had at their luxurious spa. It's a nice touch to be chauffeured to several of the local wineries, and being in close proximity to many of Virginia's best vineyards. Loved walking over to the stables to see the horses, and the morning yoga class held there was a delightful experience. Can't wait to get back.
Wineslayer from DC
With the refined sophistication of a luxurious country estate in the exclusive Washington. D.C. horse and wine country …More
Everyone that I came in contact with was very friendly and professional. That included the front desk and house keeping. I didn't need housekeeping, but I saw them in the hallway, and my room was excellent when I checked in.
I'm handicapped and have some trouble with a lot of hotels. This place is my favorite; I've stayed there several times now. I appreciate the Bistro which let's me get breakfast and sometimes dinner easily and has good food rather than just snacks. I also use the laundry since I like to pack light and pack home clean. I'll no doubt stay there again.
I stayed here with a friend when attending a concert at Jiffy Lube Live. The room was clean, attractive and comfortable. The staff was friendly and helpful. At check-in I discovered that we were booked in to a 2nd floor room, which was difficult for us as my friend is handicapped and cannot do stairs. It was my fault as I had not considered this possibility when making the reservation, but the check-in person quickly found us another room on the first floor.
We had dinner in the hotel restaurant. The menu was simple, but the staff was friendly and helpful and the food was excellent. The hotel is just minutes away from Jiffy Lube Live. If I ever attend another concert there, I will definitely stay here again. And next time I will deifinitely bring my swimsuit, as the pool and enclosed courtyard are very attractive and inviting.