Top Hotels Near Westfield Southlake Mall in Merrillville from NZ$87

"The room we had was a suite. The couch was missing its back cushions and instead had two small roll throw pillows that weren’t even the length of more than half of the couch. The chair was so stained it was disgusting! Good in the crevices! The king size bed was very hard and uncomfortable!! The heat in the room was set at 62! The smell of pot was thick all over the place. People were letting kids run up and down the hall. They were in the hall loudly talking and laughing right by the doors. We picked this hotel because we were spending our last night with our grandson who lives in IN as we live in WI, and we wanted to enjoy our last night by taking him swimming. The pool was so cold it was impossible for me to even put more than my feet in! The stone around the pool was cold to where my feet felt uncomfortably cold! The air in the pool room was even COLD!!! We didn’t get to take our grandson swimming! This place is run by people who want to be as cheap as possible! They don’t care about the comfort! The young girls working were kind and did contact the “manager?” And he used the excuse that he had to clean the pool earlier and it takes so long to heat the water. The room would have NOT been so cold if the pool had been warm at some point!!!!! This was one of the worst experiences and hotels I’ve ever stayed at! Oh yeah, the bathroom faucet wouldn’t stay on. I had to fold a wash cloth and put it under the handle to keep it propped up so we could use it! Don’t go there! "

"The room we had was awful and it stunk really bad. The night person on duty was rude. There was things in the room that was broken including the room phone so I kept going downstairs to complain and I asked about a different room and you only have 30 minutes from the time you check in. The elevator is small and old. The pool was closed and the breakfast sucked.. The photos on the website are misleading.I also couldn't get anyone from Expedia to help and possibly get another hotel. All in all very disappointed ☹️"

"Great stay, very enjoyable. "

"There were no l Towels hand towels or washcloths I. Our shower did not have hot water. The room was dirty the hallway was dirty. The ice machine was broke. "

"Pool was closed for maintenance. Fridge in room did not work, only found out after food ordered and taken back to store "

"Everything was great"

"Clean, healthy breakfast, real eggs! "

"Nice clean place to stay. Will definitely go back if I'm ever in the area again."

"One night stay for work - nice location and comfortable room."