Volcanic Hills Winery Tours and Activities

This property is clearly older and while that is not necessarily a problem, there is some maintenance that needs to be addressed. There was very noticeable water damage to the sealing of the shower and the sink faucet was loose enough to move around whenever you touch it even lightly. The hot water kettle kept turning off (which is fine if you keep turning it back on) but it had a smell that I wasn’t a fan of. The staff was kind and helpful when we saw them but this is a very large building (apparently part time-share) and only spoke to a couple of people the two days we were there. Overall, the beds were soft, the water pressure was good, and the room was okay for the price. If it were a little closer to the city or the property was in a little better condition it would have been solid.

Atmosphere dull and depressed. I booked a apartment style room with a full kitchen. Kitchen had 2 cups, 2 water glasses, 2 wine glasses & 2 teaspoons. No plates, cutlery or cooking equipment. The fridge facade was broken, lounge furniture was small and lost in such a large space. Spa bath was broken and had been for sometime given the preprinted apology card which told me to enjoy the bath with bath bombs available at reception for $5. To regulate the shower hot water you needed to run the handbasin hot water at half pressure otherwise you could not regulate the shower water temperature. But the king size bed is gòod. All signs of owners with no standards. Lastly where ever I go, I leave an honesty test for the hotel room staff. In this case $2 dollars on the desk. Just enough so if it went missing most people wouldn't notice. I need to be able to trust hotel room staff so I won't be returning to this place again. Reception staff where dismissive and no apology offered. Cheers Gavin

No breakfast option except for weekend. Was great property and very helpful staff! Would definitely stay again!