Lobby

Reviews of Moxy Virginia Beach Oceanfront

2 out of 5
Moxy Virginia Beach Oceanfront
1201 Atlantic Ave, Virginia Beach, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 218 reviews" "
Rating 8 - Good. 39 out of 218 reviews" "
Rating 6 - Okay. 12 out of 218 reviews" "
Rating 4 - Poor. 9 out of 218 reviews" "
Rating 2 - Terrible. 12 out of 218 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun atmosphere and convenient location. Very friendly staff members and smooth check in process.
Stayed 3 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 28 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be better if fridge and microwave was in room
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 28 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. Good news - we are looking to get mini fridges in our rooms by the end of this year. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appeared to appeal to young adults and families. The lobby had many activities going on, including a bar in the middle of the lobby so checking in was very noisy. Staff was incredibly on top of any need we had. I hate having to use valet parking but the service was fast and courteous.
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 26 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us, especially with you not liking the all valet aspect but still appreciating the service. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Shonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super nice, all the employees we came in contact with was super nice
Stayed 1 night in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 24 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Kukjin

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 25 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From our checkin with Ahnesti, she is amazing btw! Super friendly and helpful explaining everything and getting us in our room. The room was incredible! Great view, bed was so comfortable, shower was huge. The Belvedere Coffee shop in the hotel and everyone there were equally fantastic. Food was great and consistent everyday. The coffee was from a local company and was delicious! Our son is active duty Navy stationed there and our go to hotel is Moxy! Thank you all for an incredible stay
Stayed 3 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 22 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us and thank you for shouting out Ahensti and our Belvedere team! We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 19 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Raynard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every moment
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant Manager on 17 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Definitely will come back
Stayed 2 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 15 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

6/10 Okay

Pink Dental

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 15 May 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide

10/10 Excellent

Anne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting and dog friendly
Stayed 2 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 12 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities
The staff was extremely helpful and accommodating.
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 9 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

mollie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 9 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Kristal

Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 28 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming, friendly and accommodating. Can’t wait to return.
Stayed 3 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 8 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

4/10 Poor

Jonathan

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 9 May 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice unique property. Would definitely stay again. Only problem was not enough space for luggage in room.
Stayed 2 nights in May 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 6 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. Thank you for your feedback on the storage space in the rooms as well. We do offer the lockers downstairs to try to help alleviate the cramping in rooms, but they are cozy. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun fun fun crazy hotel enjoyed it !!!
Stayed 2 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 6 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Jeannie, Bakersfield

Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 26 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

2/10 Terrible

Bethany

Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 22 May 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide

4/10 Poor

Mohammad reza

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The AC in the room doesn’t work, they changed our room to the smaller room and they said we will give you discount for moved to smaller room shortly but they didn’t yet(after 2 days)In new room we didn’t find TV remote control so my wife called to the front desk and asked for that, they brought the tv remote but without battery 😩so I went to the front desk and asked for battery and I got that after 15 minutes waiting. The shower shampoo container was empty I called front desk again and they brought for us. We had bad experience,we never back to this hotel Just location was good
Stayed 2 nights in Apr 2024
Response from Alexandra Tanana, Assistant General Manager on 2 May 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. I have issued a refund on your stay with us, which you should see reflected in a few days. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide

10/10 Excellent

Corey

Liked: Cleanliness, amenities
Beautiful property
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 30 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We find the rooms (w/ the bunk beds) perfect for family with kids. My kids enjoyed having their own spaces whilst staying in one room. The only challenges were that the sink is outside the bathroom and the absence of a microwave in the room. However, altogether our stay was great and we’ll be happy to come back.
Stayed 2 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 29 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a quirky, fun hotel right on Virginia Beach. The rooms are small but updated and comfortable. All the fun happens in the lobby and on the grounds with a lively bar, games, and other activities. The pool looks really great but we were there in April and ot was too cold for swimming. There is no on-site parking but the valet is very responsive. This hotel is on the beach with direct access. The restaurants and beach-type businesses are all within walking distance. It was right priced for the time of year and we would visit again
Stayed 2 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 27 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the vibe and atmosphere!! Staff was phenomenal!!’
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 27 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Jeanne L.

Stayed 5 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 16 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Kate

Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 10 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

6/10 Okay

Hakima

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff is super nice & welcoming! Room could’ve been cleaned better though, shower was dirty and there was a red stain on the bed sheets. Probably won’t stay here again.
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 19 Apr 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so cute! I loved the bar and lobby vibes and how close I was to the beach! The room was clean and lovely, I would definitely come back to stay!
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 18 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Toshema

Stayed 4 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 7 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Beautiful Hotel!
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 15 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 16 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Mark

Stayed 1 night in Apr 2024
Response from Alexandra Tanana, Assistant General Manager on 2 May 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thinking about something unique and spirited for the fun of it! This is it!
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 13 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Luz

Stayed 3 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 30 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Natassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My teenage daughter and I took a little trip and stayed here, it was perfect! The trendy boho vibe ughhhh so so cute! Plenty of “chill spots” right on site! The rooms have minimal furniture but that was just another one of the reasons I chose this place! I wasn’t looking for your standard cookie cutter room/hotel! I would absolutely stay at The Moxy again!
Stayed 4 nights in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 8 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and people and service!!!!!!!!!!!!!
Stayed 3 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 8 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Kelli

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
It was a great hotel. So modern and hip, but lots of families there too. It was a fun quick trip for our first time to VA beach. We would like visit again soon!
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 5 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Joseph

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beachfront
Stayed 1 night in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 5 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

8/10 Good

Hazel, sumter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 4 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

4/10 Poor

Cristina

Travelled with family
Liked: Staff & service
The vibe is cool, lots of potential. Loved the shuffle board and games. Rooms are cute and comfortable. The bath sink is small but knew that from looking at pictures. The people working there were prompt, friendly and accommodating. With pool being closed, not much seating outside to be honest. Areas unhappy with: -dog friendly I am ok with but this felt like a dog resort - sooooo many dogs. Dogs sitting on chairs at bar, furniture inside and even on the one couch outside. There are stains all over the carpets in lobby and in hallways that I assume are from the dogs. This is a newer hotel and if I were the hotel I would cap the number of dogs allowed per night to avoid damages, excessive barking and for those not bringing their dogs to not feel like they are at a dogs resort LOL - very loud. Every time a door closed above you or on your hall -you could hear it… all through the night. I couldn’t sleep. - there was a lot of pot being smoked in rooms and on patios. Our hallways smelled like weed. I woke up to weed and went to bed smelling it along with our kids :( - hallways are very dark and odd. -this end of beach (south of 30th) is much different than North End. If you are looking for a more family oriented area, spend more and stay near Embassy Suites/Cavalier. I like the vibe and intention but they definitely need to limit the dogs, replace the carpets and limit all the smoking in the hotel so that it’s more accommodating for families.
Stayed 2 nights in Apr 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 4 Apr 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 2 Apr 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

LaKenisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 31 Mar 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 22 Mar 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

6/10 Okay

Darcy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was not able to sleep, doors to the rooms slam every time someone goes in and out. This was happening all day and night even by the maintenance and house keeping staff.
Stayed 3 nights in Mar 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 18 Mar 2024
First and foremost, I would like to apologize for the experience you had to endure while we hosted you here in Virginia Beach. We strive to provide fantastic service and a quality experience in a fun way here at this brand, thank you for providing feedback from your stay so that we can grow as a property. We will be following up with our leadership team to investigate your time with us to ensure we learn from the mishaps of your experience, particularly in regard to the noise issues. We appreciate your patience as we go through this process of identifying our opportunities and working towards providing a better experience for our guests. Please let me know if you ever decide to stay with us again - I would like to ensure you get the proper Moxy experience. We would love to reset your expectations of the level of service we love to provide.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time but still needs work
Staff was amazing and they put a lot of work into their common areas, but the rooms were pretty sparse and lacked typical comforts such as a chair or a fridge
Stayed 3 nights in Feb 2024
Response from Alexandra Tanana, XO/Assistant Manager on 29 Feb 2024
Thank you for leaving feedback about your experience here at the Moxy! Moxy is a very unique brand in terms of the room layouts. The small style is meant to push our Fun Hunters out into the lobby and shared spaces. I am sorry that our rooms were not up to your expectations. I'm very glad to hear that on the flip side, you were able to enjoy and make the most of your stay with regards to our staff. We hope to be able to welcome you down our slide in the future!

8/10 Good

Essence, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our booking was a Staycation. The property is hip, clean, great/responsive staff and valet parking. Our room was clean and a nice break from the traditional hotel room decor. The only criticisms were: low water pressure in the bathroom sink, poor lighting in the room and over the bathroom sink, lack of surfaces for storage. We would definitely stay again and highly recommend!
Stayed 2 nights in Feb 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 25 Feb 2024
Thank you for leaving feedback about your experience here at the Moxy! Moxy is a very unique brand in terms of the rooms layout - so I'm sorry that it wasn't up to your expectations. I will be having someone from our engineering leadership look into the water pressure in your room to ensure that this is an isolated incident as well as the lighting. I'm very glad to hear that on the flip side, you were able to enjoy and make the most of your stay. We hope to be able to welcome you down our slide in the future!

10/10 Excellent

Gary

Stayed 7 nights in Feb 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 22 Feb 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Theresa

Stayed 3 nights in Feb 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 21 Mar 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexandra Tanana, XO/Assistant General Manager on 21 Feb 2024
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!