We were combining tourism and business at the university, and this was perfect. Our room (no. 13 in the portion of the Pension around the corner from the section where reception is located) had recently been renovated, and it was spotless, very comfortable, and efficiently laid out. As noted above, the family running the hotel was extremely helpful. Breakfast was varied, plentiful, and delicious. I could go on, but you get the point--for a major European city, this is one of the best value hotels I've stayed in. I will stay there again on my next visit to Vienna.