4/10 Poor
Eduardo
18 Sept 2023
Disliked: Staff & service, property conditions & facilities
I stayed at the Valletta Dormitory for 6 nights. Four of those night w/out hot water. I called twice, left a note for the caretaker, and emailed the property over the course of several days and was repeatedly told they were sending someone to fix it. I finally got a hold of Expedia who called the property directly before the issue was fixed.
The dormitory has no reception. And the address listed on the booking app is not the address of the actual dormitory. This you only learn by reading the find print in your emails- AFTER - you book.
Basic needs such as toilet paper, or a towel for the bathroom floors were unavailable. The toilet paper took 2 days to be refilled.
On my floor, there were 9 outlets- of which only 4 worked. The rest were broken or had no power running to them.
Each room had 1 floor fan, with the exception of the top floor that also had a ceiling fan (minimal air movement). As you can imagine this made it miserable with the heat and humidity.
The kitchen and small welcome area were clean. However without floor mats, the bathrooms quickly became dirty due to everyone stepping out of the shower wet. The doors also had peep holes which were stuffed with toilet paper. CREEPY
The lockers are not maintained and only a few were actually lockable. They are located on the first floor, and are not large enough to accommodate big suitcases. However for other smaller cases, bags, or shopping- they work. As expected- bring your own lock.
Eduardo
Stayed 6 nights in Sep 2023
