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Reviews of Waters Edge The Strand

4 out of 5
Waters Edge The Strand
63 64 The Strand, North Ward, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 807 reviews" "
Rating 8 - Good. 278 out of 807 reviews" "
Rating 6 - Okay. 59 out of 807 reviews" "
Rating 4 - Poor. 18 out of 807 reviews" "
Rating 2 - Terrible. 7 out of 807 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Our room was spotless and well appointed. Would definitely come back.
Stayed 1 night in Apr 2024

6/10 Okay

Marion

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is directly on the Strand with good restaurant options. Air condition vents were dirty. Water tab was loose.
Stayed 2 nights in Mar 2024

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Our room was large and clean, but a little worn. The position was very good to explore The Strand. Check in was very easy and the staff helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

Beverley

Liked: Cleanliness, staff & service
Great location. Ocean view. The kitchenette was convenient, very short walk market.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian R

Travelled with partner
Great view of the Strand but some traffic noise
Stayed 1 night in Feb 2024

10/10 Excellent

Julie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I really only want a comfortable bed and a clean room. I got that. Bonus was the lovely lady on th front desk. So helpful and friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious and clean room in a great location. Seaview hotel just a block down the road serves up quality food thats very well priced.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with partner
Property was dated but comfortable easy access to dining outlets, aircon was noisy
Stayed 1 night in Jan 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent outlook along The Strand with the beach across the road and Magnetic Island in the background. Plenty of nearby restaurant's although The Strand can get a bit noisy. Room was in good condition as well.
Stayed 3 nights in Jan 2024

10/10 Excellent

sarita

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service very friends owner
Stayed 1 night in Dec 2023

8/10 Good

Rowan

Business traveller
Liked: Cleanliness, staff & service
Great Location. Fairly quiet. A bit dated - in need of some upgrades
Stayed 2 nights in Dec 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom in poor state with grimy edging at base of shower, scungy brown water that emerged around base of hot tap when turned on and hammer lock when opening basin hot tap. No door mat for patio door. No microwave bowls for cooking. Bed comfort was average to poor. Lift has no cool ventilation - extremely hot and stuffy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amrinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the stand and close to all the restaurants
Stayed 1 night in Nov 2023

10/10 Excellent

Gewa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant peaceful
Stayed 2 nights in Nov 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually love staying at Waters Edge Townsville. Just a little disappointed this time as the room was on the opposite side to the pool and the deck overlooking the Strand. We usually have a studio room that side and love the convenience of being able to sit out and look over the street. Our room was at the back on the third floor and overlooked buildings to the back and the rear of a motel to the side. As stated we usually stay here due to the deck and pool access from our studio unit. The room was clean and the position on the Strand is great.
Stayed 2 nights in Oct 2023
Response from reservations on 23 Oct 2023
Oh that is unfortunate Dorothy. Please call us next time and ask for what you would like. When booking like this your room is automatically allocated and we dont have control. Availability can be an issue so if you call ahead we can help you.

10/10 Excellent

Tim

Stayed 1 night in Oct 2023

6/10 Okay

Anita

Disliked: Cleanliness, staff & service
Very average
There was black mould on the ceiling in the shower, wires exposed in bathroom (light). Not what you exoect when you pay $177 night. Lift could do with a service
Stayed 1 night in Oct 2023
Response from Tony on 16 Oct 2023
Sorry Anita.. you can call any time!! We can help solve any problems our guest may have:)

8/10 Good

Dzaramba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem was sorted straight away without any hassles
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit dated but comfortable and convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Colin

Travelled with family
Liked: Staff & service
Arrived in the room, No shampoo or conditioner. Pillows very very hard and aged.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MARK

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very relaxing
Stayed 1 night in Sep 2023

8/10 Good

benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking balcony’s would be great
Stayed 2 nights in Sep 2023
Response from reservations on 23 Oct 2023
Hi there, Unfortunately smoking is prohibited in all Queensland Motels.

10/10 Excellent

Margaret

Stayed 1 night in Aug 2023

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. Perfect location for the best of Townsville. It’s clean, pleasant and functional. The rooms are a good size and the pool area is a real delight. Can highly recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great recently done up. Close to beach and restaurants and eateries and shops. Would recommend a stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Darlene

Stayed 1 night in Aug 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
This property would be in the best location in townsville. Halfway along The Strand, amongst restaurants, and food shops, not far to walk to Coles. The rooms are as described on website, not new, but very clean and adequate. Staff super friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good property ,would book again
Stayed 1 night in Aug 2023

8/10 Good

Julie and Nick

Liked: Cleanliness, staff & service
Close to many cafes and bars
Stayed 2 nights in Aug 2023
Response from Anthony on 9 Aug 2023
It is the best location :)

8/10 Good

christopher, Melborne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent accommodation clean easy access after hours overall as expected
Stayed 1 night in Aug 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here next visit.
Amazingly placed accomodation. Walking distance to everything we needed, when we got lazy we caught a short Uber. Clean. Comfortable. No contact with managers/owners. Very secure, so request a second key/fob on arrival or you will end up locked out. BBQ and outdoor lounge area awesome and used regularly.We will be staying here next time.
Stayed 7 nights in Jul 2023
Response from Anthony on 9 Aug 2023
Thanks Glenn :)

6/10 Okay

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the stairs to climb up to reception once the taxi dropped us off with our bags
Stayed 1 night in Jul 2023
Response from Tony on 9 Aug 2023
Next stay you can call and the manager / owner on site can meet you at the entrance or open the gate for the elevator. Thanks for the feedback.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to relax
Stayed 2 nights in Jul 2023
Response from Anthony on 9 Aug 2023
Thanks Craig :)

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Comfortable room with friendly, helpful owners. Great location close to cafes and supermarket and opposite the beach.
Stayed 4 nights in Jul 2023

8/10 Good

Nicole, Redcliffe

Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay here and the property is in a great location- central to dining and the Strand. The bed on this occassion was so soft it was uncomfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at Waters Edge and I will definitely be back! The facility was immaculate, the cleanest accommodation I’ve stayed in, maybe ever! Staff were great, check-in was nice and easy. Close to a variety of restaurants. Spacious rooms. Really enjoyed my stay.
Stayed 2 nights in Jul 2023

2/10 Terrible

Katrina

Stayed 1 night in Jul 2023
Response from Tony on 9 Aug 2023
Did not stay with us.

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Great stay, large comfy bed, good air con, small balcony, quiet, nice room, central to eating on the strand & walking on waterfront, approx 10mins walk to sealink ferry for Magnetic Island.
Stayed 3 nights in Jun 2023

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for two nights recently. Was a great location on The Strand with access to pubs and eateries. Clean and comfortable room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort
Long drive south
Great location and easy walking distance to all the facilities. The room was nicely presented but shows wear and tear, some lights not working. Good bed. WIFI was hopeless, very little signal.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine, VALENTINE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Secure parking.Clean comfortable unit....we'll be back..😊
Stayed 1 night in Jun 2023