Standard Room (Twin Beds)
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Reviews of James Street Motor Inn

4 out of 5
James Street Motor Inn
Cnr James and Kitchener Sts, South Toowoomba, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 221 reviews" "
Rating 8 - Good. 91 out of 221 reviews" "
Rating 6 - Okay. 24 out of 221 reviews" "
Rating 4 - Poor. 3 out of 221 reviews" "
Rating 2 - Terrible. 3 out of 221 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant property with the added bonus of an on site restaurant that was convenient and well priced. Located close to a number of parks and walking tracks which were great for my dogs who traveled with us.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2023

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
As a Motel accommodation everything was ejoyably simple and with NO complexity. Great staff and good service.
Stayed 2 nights in Aug 2023
Response from Dean on 29 Aug 2023
Hi ScottI'm delighted to hear that you had such a positive experience at our motel accommodation! We take pride in offering a hassle-free and enjoyable stay for our guests. Thank you for your kind words, and we look forward to welcoming you back in the future!

10/10 Excellent

Geoff

Stayed 1 night in Jul 2023
Response from Dean on 26 Jul 2023
Hi Geoff,Thank you for staying at our hotel and for sharing your review.Best regards,

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet clean comfortable pleasant management
Stayed 2 nights in Apr 2023
Response from Dean on 3 May 2023
Hi Peter. Thank you for your review. I'm glad you enjoyed your stay and found the room Quiet and clean. We look forward to seeing you next time you visit :)

8/10 Good

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was excellent and very friendly. Quiet. Our Labrador was a happy dog.. no problems. My daughter lives in Toowoomba. Will definitely stay again.
Stayed 1 night in Apr 2023
Response from Dean on 17 Apr 2023
Hi Peter. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly. We look forward to seeing you next time you visit :)

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.Great staff and great service.
Stayed 2 nights in Mar 2023
Response from Dean on 4 Apr 2023
Hi Frank. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly and helpful.

10/10 Excellent

Dianne

Travelled with family
Trent's Birthday Trip.
Very welcoming and very friendly, Room very clean and comfortable' Having a Restaurant on premises was great so did not have to worry about where we were to get a meal on the first night after spending a whole day on a bus and having a young child with me.
Stayed 4 nights in Mar 2023
Response from Dean on 29 Mar 2023
Hi Dianne. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly. We look forward to seeing you next time you visit :)

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff were amazing and did over and beyond their brief.
Stayed 1 night in Feb 2023
Response from Dean on 8 Mar 2023
Hi Michael. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly. We look forward to seeing you next time you visit :)

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean, Meals are great.The staff can't do enough for you.My wife and i stay there all the time when we travel to Toowoomba.
Response from Dean on 9 Jan 2023
Hi Frank. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly and helpful.

8/10 Good

kaye

Stayed 1 night in Dec 2022

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay there all the time when we are in Toowoomba the staff are very friendly and helpful.
Response from Dean on 7 Dec 2022
Hi Frank. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly and helpful.

10/10 Excellent

Nithya

Liked: Cleanliness, staff & service
This is great! The service was so friendly and helpful! The room was very spacious and comfortable.Having a microwave and toaster was beneficial. Great location- can walk to Queens Park Flower festival.
Stayed 1 night in Sep 2022
Response from Chuqun on 24 Oct 2022
Hi Nithya. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly and helpful and the room spacious and comfortable.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms , good food in restraunt , great staff
Stayed 1 night in Sep 2022
Response from Casey on 24 Oct 2022
Hi Shane. Thank you for your review. I'm glad you enjoyed your stay and found the room spacious, the meals good, and the staff friendly. We look forward to seeing you if you visit us again. Have a good night :)

6/10 Okay

Rhea

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2022

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there all the time just love the place
Stayed 2 nights in Aug 2022

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly highly recommend
Stayed 2 nights in Jul 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable friendly service nothing was a problem. Highly recommend for you stay in Toowoomba
Stayed 1 night in Jun 2022
Response from Casey on 13 Jul 2022
Hi Michael. Thank you for your review. I'm glad you enjoyed your stay and found the staff friendly. We look forward to seeing you next time you visit :)

10/10 Excellent

Drew

Stayed 2 nights in Jun 2022

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room, good shower, plenty of space for luggage. Very quiet ( double glazed windows)
Stayed 1 night in May 2022
Response from Casey on 27 Jun 2022
Hi Elaine, I'm glad you enjoyed your stay and found the room was clean, comfortable, spacious and quiet. I look forward to seeing you if you stay with us again. Have a good night :)

10/10 Excellent

Prof Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round country motel. Strongly recommended if staying in Toowoomba. Very good value as well.
Stayed 1 night in Apr 2022
Response from Casey on 27 Jun 2022
Hi Prof Peter, Thank you for your review. I'm glad you enjoyed your stay and found it was a good value. I look forward to seeing you when you visit us again. Have a good night :)

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly host. Very spacious rooms!
Stayed 1 night in Apr 2022

8/10 Good

Ingram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, convenient location.
Stayed 1 night in Mar 2022
Response from Casey on 24 Mar 2022
Hi Ingram, thank you for your review. I'm glad you found the room to be nice and the hotel at a convenient location. We look forward to seeing you if you come visit us again :)

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people. Wish there was nearby grass for pets to go on for those people staying in pet friendly rooms.
Stayed 1 night in Mar 2022
Response from Casey on 24 Mar 2022
Hi Angela, thank you for your review. I'm glad you found the people friendly. I'm so sorry to hear about the problems with the grass. There is lots of grass outside the hotel area but you are right we should have some inside near the pet friendly rooms. Hopefully this is something we can change in the future. We look forward to seeing you if you come to visit again :)

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tidy and close walk to the town centre
Stayed 1 night in Feb 2022
Response from Casey on 24 Mar 2022
Hi William, Thank you for your review. I'm glad you found the room clean and tidy and the hotel at a convenient location. We look forward to seeing you if you visit us again :)

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay here all the time we just love the place.
Stayed 2 nights in Feb 2022
Response from Casey on 24 Mar 2022
Hi Frank, thank you for your review. I'm glad you enjoyed your stay. We look forward to seeing you next time you come to visit :)

10/10 Excellent

Lynette

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with our little dog.
Stayed 1 night in Jan 2022

8/10 Good

Colleen

Liked: Cleanliness
Room was beautiful, spacious & very clean. Will definitely stay here next time we are in Toowoomba.
Stayed 1 night in Dec 2021

6/10 Okay

Kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Beds were comfortable and linen and towels were very good. The amenities however were old, carpet looked stained and shower walls were stained.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Motel, good location near tourist info & CBD
We enjoyed our stay, room lacking some maintenance, no milk in the refridgerator for coffee in the morning, pool area also lacked maintenance. Overall good & clean.
Stayed 1 night in Sep 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price, good staff flexibility, clean rooms.
Stayed 1 night in Sep 2021

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, room comfort
Flowers
Good size room , very accommodating staff
Stayed 1 night in Sep 2021

6/10 Okay

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog Friendly A Bonus
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is situated close to the centre of town. The motel is clean and tidy and was quite suitable. Would stay there again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice motel with dogs welcome
Stayed 1 night in Apr 2021

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Clean,older style motel.Overnight stay.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean and would definitely stay again
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful when we arrived with our dog. Cant praise them highly enough.
Stayed 1 night in Jan 2021
Response from Zee :) on 11 Jan 2021
Hello, thank you for your feedback. We're glad you enjoyed your stay with us. We hope to see you again. Thanks

10/10 Excellent

Craig, Victoria Point

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool dirty shame the kids were looking forward to a swim
Stayed 1 night in Nov 2020
Response from Nicole on 27 Nov 2020
Thank you for your review Craig. So sorry for the trouble with our pool. We've had our pool tech here all week trying to fix the problem with the pool. It's looking better. Hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from :) on 9 Oct 2020
We're glad that you enjoyed your stay with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Zee :) on 30 Sept 2020
Hi, we appreciate your feedback. Thank you for staying with us. :)

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Zee :) on 30 Sept 2020
Hi, thank you for staying with us. We appreciate your feedback. :)

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2020
Response from :) on 9 Oct 2020
Hi Katie, thank you for staying with us. We're sorry that you felt this way about our motel. We apologise for the inconveniences and we appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2020
Response from Zee :) on 30 Sept 2020
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Carole, Brisbane

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel but very well maintained. Cleanliness was excellent. Room service only but food was lovely and fresh and on time. Receptionist-owner was so lovely.
Stayed 1 night in Aug 2020
Response from Zee :) on 30 Sept 2020
Hi Carole, we're glad you had a great stay in our motel. We appreciate your feedback. Thank you.

8/10 Good

Stuart, Brisbane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good food and service. Large room
Stayed 1 night in Aug 2020
Response from Zee :) on 30 Sept 2020
Hi Stuart, we're glad you found our pleasant. We appreciate your feedback. Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Zee :) on 30 Sept 2020
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Large, several tables, full size bath tub, quiet.
Stayed 1 night in Jul 2020