Poolside bar

Reviews of Athena Motel Apartments

4 out of 5
Athena Motel Apartments
214 James Street, South Toowoomba, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 469 reviews" "
Rating 8 - Good. 102 out of 469 reviews" "
Rating 6 - Okay. 16 out of 469 reviews" "
Rating 4 - Poor. 5 out of 469 reviews" "
Rating 2 - Terrible. 5 out of 469 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Reception Team on 10 May 2024
Hi Tanya,Thank you for your lovely 5/5 review! We are so happy to hear you had a great time and we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Good

Jodi

Liked: Cleanliness, property conditions & facilities
Lovely clean modern rooms. Staff were very friendly. The only thing we didn’t like was no air con in the bedroom. The lounge area has one, but none in the bedroom, only a ceiling fan. We stayed mid April, so the weather was starting to cool down, but I don’t know if I would like to stay in the middle of Queensland summer. We stayed in 1 bedroom appartment
Stayed 4 nights in Apr 2024
Response from Athena Reception on 29 Apr 2024
Hi Jodi,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear that you enjoyed your time and found our rooms to be clean and modern, as we are still fairly new in Toowoomba's motel industry so we strive to maintain that fresh and new feel. Our rooms are fairly compact, so even with the only air conditioning unit in the lounge rooms of our One Bedroom Apartments, they are powerful enough that even without the fans on, they can cool the whole apartment down in no time! We would love to see you come and enjoy Toowoomba in the summer and look forward to your next trip! Kind Regards,Emma, Reception Supervisor

8/10 Good

Amit Kumar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Slightly congested in terms of parking Otherwise reasonable place to live in for short term
Stayed 5 nights in Apr 2024
Response from Reception Team on 10 Apr 2024
Hi Amit,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so glad to hear that you found us to be a great accommodation provider for short term stay - however we are also equipped and prepared for long term accommodation needs as well as we are fully self contained apartments. In regards to our parking, during the dates of your stay we had an unexpected influx of cars that were not known to reception park in the motel as some guests bought in 2 or 3 cars without reception approval. We do understand and apologise for any inconvenience regarding this and please be assured this is not a common or expected occurrence as we typically have more than enough spare spaces. We do hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
I was having an infusion at hospital delighted to ind I could walk through a gate on property straight into grounds of Toowoomba Base. They extended my stay for a couple of hours so I could leave my car at motel and come back through gate. Fantastic service couldn’t fault them.
Stayed 1 night in Feb 2024
Response from Reception Team on 18 Mar 2024
Hi Anne,Thank you for taking the time to provide us with some online feedback regarding your recent stay here with us. We are so happy to hear that we were a good location for your needs, and that our direct access gate to the hospital was convenient for you. As you mentioned, we do allow our guests to leave their vehicles here with us to access the hospital after they have checked out to avoid the nasty parking fees a the hospital itself so I am happy to know that this was of use for you. Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reception Team on 18 Mar 2024
Hi Nicole,Thank you for your lovely 5/5 review we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Stayed 2 nights in Feb 2024
Response from Reception Team on 18 Mar 2024
Hi Linda,Thank you for your lovely 10/10 review we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

2/10 Terrible

Brett

Stayed 1 night in Jan 2024
Response from Reception on 25 Jan 2024
Hi Brett,Thank you for taking the time to provide us with some online feedback regarding your stay with us. We are a bit concerned about you 1 star review - as you have not included any comments, nor can i see any comments on your booking notes that you had any issues during your stay. If there is something you need to address with us to justify your 1 star review, we would love for you to reach out to us.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Enjoyed stay, very comfortable and close to everything
Stayed 2 nights in Jan 2024
Response from Reception on 15 Jan 2024
Hi There,Thank you for your lovely review we look froward to seeing you in your future travels to Toowoomba!

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious property, very clean with friendly staff
Stayed 1 night in Jan 2024
Response from Reception on 15 Jan 2024
Hi Jessica,Thank you for your lovely review we look froward to seeing you in your future travels to Toowoomba!

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception Team on 2 Jan 2024
Hi Aaron,Thank you for your lovely 5/5 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Reception

10/10 Excellent

maralyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place has very good staff from front office to Restaurant
Stayed 1 night in Dec 2023
Response from Reception Team on 29 Dec 2023
Hi Maralyn,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear you enjoyed your time with us and and enjoyed our staff across the board. We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Business traveller
Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2023
Response from Reception on 3 Dec 2023
Hi Linda,Thank you for your lovely review, we look forwards to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

4/10 Poor

Exodrill, KESWICK

Stayed 1 night in Nov 2023
Response from Athena Motel Apartments on 28 Dec 2023
Hi Mark,We would love to have some context regarding your low rating of your stay with us back in November if you could please contact us directly. Kind Regards,Reception

10/10 Excellent

Vikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean room. Friendly staff. Perfect for the night.
Response from Reception on 15 Nov 2023
Hi Vikki,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena. We are so happy to hear that we met all of your standards and could be a comfortable and convenient over night stay for you.Kind Regards,Emma, Reception Supervisor

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Reception Supervisor on 10 Nov 2023
Hi Joanne,Thank you for your lovely review, we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Lilian

Stayed 1 night in Oct 2023
Response from Reception Supervisor on 19 Oct 2023
Hi Lilian,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments, we are so happy to see you rated us a 10/10 and we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Good

Guy

Liked: Cleanliness, room comfort
Very modern and comfortable
very clean and comfortable
Stayed 1 night in Oct 2023
Response from Reception on 11 Oct 2023
Hi Guy,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena! We are so happy to know that we were at our usual 10/10 standard in cleanliness and comfort and we look forward to seeing you in your future travels to Toowoomba! Kind regards, Emma, Reception Supervisor

10/10 Excellent

maralyn

Stayed 2 nights in Oct 2023
Response from Reception on 30 Oct 2023
Hi Maralyn,Thank you for your lovely 5/5 star review! We hope to see you in your future travels thtr4ough Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

dale

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Sep 2023
Response from Reception Team on 9 Oct 2023
Hi Dale,Thank you for your lovely 5/5 review of your stay here with us at Athena Motel Apartments in Toowoomba! We are so glad to see that you enjoyed your time with us and we look forward to seeing you in your future travels!Kind Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

siyoon

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Reception Team on 9 Oct 2023
Hi Siyoon,Thank you for your lovely 10/10 review of your stay here with us at Athena Motel Apartments in Toowoomba! We are so glad to see that you enjoyed your time with us and we look forward to seeing you in your future travels!Kind Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great overnight option, comfortable beds and clean appartment. Everything we needed for a quick trip.
Stayed 1 night in Sep 2023
Response from Reception on 2 Oct 2023
HI Amanda,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us! We are so happy we were the right fit for your overnight accommodation and that we could provide everything you could need. We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay- handy kitchenette! Very clean!
Stayed 3 nights in Sep 2023
Response from Reception on 23 Sept 2023
Hi Loretta,Thank you for taking the tie to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear that we were the prefect accommodation providers for your needs and we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

2/10 Terrible

Amanda

Stayed 1 night in Sep 2023
Response from Reception Team on 9 Oct 2023
Hi Corey and Amanda,We are a bit confused as to your 1/5 star review as you have left no justification or explanation for a booking that you had made after hours with us on the 17th of September. I can also see that we have no notes of any discomfort or general unhappiness regarding your stay so we are again, unsure for your reasoning behind this rating.Regards,Emma, Reception SupervisorAthena Motel Apartments

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Having to pay before you get to the motel was a bit annoying, but motel was really great, spacious, clean, comfortable.
Stayed 2 nights in Sep 2023
Response from Reception on 18 Sept 2023
Hi Holly,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us. We are so happy to hear that you found our rooms to be spacious and clean and comfortable, in regards to payment, we do require payment prior to arrival on weekends as a security measure.Kind Regards,Emma, Reception Supervisor

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing much around on the street within walking distance
Stayed 2 nights in Sep 2023
Response from Reception on 15 Sept 2023
Hi Fiona,Thank you for providing us with some feedback regarding your stay - we are a bit confused regarding your comments on "nothing much around" within walking distance, as we are only a 5 minute walk away from one of the major gardens here for the Carnival of Flowers, as well as a 10 minute walk to the biggest shopping center and town center of our city. We are more than happy in the reception to provide directions and or suggestions of where these are located so we do wish you could have made use of this and may have found ho much we really do have around within walking distance. Kind Regards,Emma, Reception Supervisor

8/10 Good

Carol

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Reception on 15 Sept 2023
Hi Carol,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us, we are happy to see you enjoyed your stay and we look forward to seeing you in your future travels to Toowoomba.Kind Regards,Emma, Reception Supervision

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic place to stay for the weekend. Everything to do with check in and out was seamless. The room was very nice. Modern appliances in the kitchenette, very clean throughout. Beds very soft and comfortable. No spare blankets though, so we had the heat pump on overnight. Fabulous smaller size pool, and we were supplied with exta pool towels when we asked. There was an over18 only area that looked great for an evening cocktail and game of pool and the bbq area was also well set up. Just make sure you check when booking where your room is because some are very close to the public entertainment areas, which may not suit everyone. Big thank you to the staff at Athena Motel Appartments.
Stayed 1 night in Sep 2023
Response from Leah on 11 Sept 2023
Good afternoon Kate. Thank you for taking the time to provide us with some valued feedback, following your recent stay at Athena Motel Apartments. We are so thrilled to hear that you had a fantasic stay and your kind words regarding out motel are greatly appreciated by our entire team. We wish you the very best on your travels and we look forward to welcoming you back again in the near future. Kindest Regards,LeahReception

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lean easy management to deal with
Stayed 2 nights in Sep 2023
Response from Reception Team on 11 Sept 2023
Hi Ron,Thank you for taking the time to provide us with some online feedback of our stay with us! We are so glad to hear that our management team was helpful and easy for your needs! Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Lilian

Liked: Cleanliness, room comfort
Definitely stay again.
Quick and easy check in. Friendly staff. Great location. Lovely room. Clean and comfortable. Kitchenette with everything needed. Definitely stay again.
Stayed 1 night in Sep 2023
Response from Reception Supervisor on 11 Sept 2023
Hi Lilian,Thank you for taking the time to provide us with some online feedback! We are so glad to see that you found us to be up to your expectations and keeping in line with our 5 star standard! We look forward to seeing you in your future travels to the Garden City!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Stephen J

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Handy to the Hospital.
Stayed 1 night in Sep 2023
Response from Reception Supervisor on 11 Sept 2023
Hi Stephen,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena, we are so happy to see your 5/5 star rating and that our location was convenient to your needs. We look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Laurelle

Liked: Amenities, property conditions & facilities
Friendly
Stayed 1 night in Aug 2023
Response from Reception Supervisor on 11 Sept 2023
Hi Lauelle,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena Motel Apartments Toowoomba! We are so happy to see your 5/5 star rating and we look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

8/10 Good

Georges

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Reception Supervisor on 11 Sept 2023
Hi Georges,Thank you for taking the tie to provide us with some online feedback regarding your stay with us here at Athena Motel Apartments Toowoomba! We are so happy to see your 5/5 star rating and we look forward t your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Farani

Stayed 2 nights in Aug 2023
Response from Reception on 28 Aug 2023
Hi Farani,Thank you for your 10/10 review, we hope to see you in your future travels to Toowoomba.Kind Regards, Emma, Reception Supervisor

8/10 Good

Ida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 26 Aug 2023
Hi Ida,Thank you for your review, we look forward to seeing you in your future travels to Toowoomba!

4/10 Poor

Byron, Hope Island

Stayed 2 nights in Aug 2023
Response from Reception Supervisor on 11 Sept 2023
Hi Byron, thank you for taking the tie t provide us with some online feedback regarding your recent sty with us here at Athena, we would have loved some more information as a response to your 2 star rating so we do hope that whatever your concerns are, that they did not greatly impact your stay in Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Garnet

Stayed 1 night in Aug 2023
Response from Reception Team on 14 Aug 2023
Hi Garnet,Thank you for your lovely 10/10 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Zee

Liked: Cleanliness, property conditions & facilities
big thank you to Jasmine who assisted me with late check in, as I was in town for business and couldn't get in before the office closed, she took the time to give me a call and helped me out. great service, clean room with all the amenities, didn't get to try out the the gym, hopefully next time.
Stayed 1 night in Aug 2023
Response from Reception on 4 Aug 2023
Hi Zee,Thank you for your lovely review of your stay with us! I am so glad to hear that Jazz could be of assistance in setting you up as a late arrival and helping you with all your needs, I will be sure to pass on your review to her. We look forward to seeing you in your future travels!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

sam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
fantastic all round
Stayed 1 night in Aug 2023
Response from Reception on 4 Aug 2023
Hi Sam,Thank you for your lovely review, we are so happy to know that we met all of your expectations! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reception on 28 Jul 2023
Hi Kristine,Thank you for your 5/5 review! We look forward to seeing you in your future travels to Toowoomba and wish you well.Kind Regards,Emma, Reception Supervisor

6/10 Okay

Shawn

Property provided Smart TV without internet connection, otherwise affordable, local and clean
Stayed 5 nights in Jul 2023
Response from Reception on 28 Jul 2023
Hi Shawn,Thank you for your review however we are slightly confused by it. We do provide Smart TVs in every room, as well as complimentary and unlimited Wi-Fi to every guest so there is not possible way you were not granted internet connection - of which, the password is available in multiple locations and ways if you were having any difficulty.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reception on 24 Jul 2023
Hi Tania,Thank you for taking the time to provide us with a 5/5 review! We look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Linda

Stayed 2 nights in Jul 2023
Response from Reception on 22 Jul 2023
Hi Linda,Thank you for your review, we hope to see you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay at Athena Motel Apartments next time I'm in Toowoomba. Having a stove top and all cooking utensils was a huge plus. Only slight downside is there was no internal lock on the door, which I prefer to have as a solo traveller. Otherwise, perfect stay.
Stayed 3 nights in Jul 2023
Response from Reception on 17 Jul 2023
Hi Bethany, Thank you for taking the time to provide us with a review of your recent stay with us! I am so happy to hear you enjoyed your time here and that we could provide all the necessary facilities for your needs. In regards to our doors, they are all fitted out with top of the line electronic door locks which guarantee your security, as we are not permitted to include chain locks internally now due to government fire safety requirements. Kind Regards,Emma, Reception Supervisor

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reception on 10 Jul 2023
Hi David, Thank you for your feedback, we look forward to seeing you in your future travels to Toowoomba. Kind Regards,Reception

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Reception on 28 Jul 2023
Hi John,Thank you for your 5/5 review! We look forward to seeing you in your future travels to Toowoomba and wish you well.Kind Regards,Emma, Reception Supervisor

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, very enjoyable stay, will definitely stay there again
Stayed 1 night in Jun 2023
Response from Leah on 2 Jul 2023
Good afternoon. Thank you for your feedback, following your recent stay at Athena Motel Apartments. We wish you all the best, and we look forward to welcoming you back on your next visit to Toowoomba.Kind Regards,LeahReception

10/10 Excellent

Mardi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and easy accessible rooms.very quiet as well
Stayed 1 night in Jun 2023
Response from Leah on 2 Jul 2023
Good afternoon. Thank you for your positive feedback, following your recent stay at Athena Motel Apartments. We are thrilled to hear that you had an excellent stay and that you found our motel quiet. We wish you well on your travels and we look forward to welcoming you back soon.Kind Regards,LeahReception.

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Reception on 24 Jun 2023
Hi Andrew,Thank you for your review, we hope to see you in your future travels to Toowoomba!Kind Regards,Reception

8/10 Good

John

Stayed 1 night in Jun 2023
Response from Reception on 10 Jul 2023
Hi John, Thank you for your feedback, we look forward to seeing you in your future travels to Toowoomba. Kind Regards,Reception

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Happy with the overall experience would recommend
Stayed 1 night in Jun 2023
Response from Leah on 18 Jun 2023
Good afternoon Donald. We are so pleased to hear that you had a great experience at Athena Motel Apartments. We hope to welcome you back in the near future. Kind Regards,LeahReception.