Junior Suite, 1 Bedroom, Non Smoking, City View

Reviews of Eugenia de Montijo, Autograph Collection

5 out of 5
Eugenia de Montijo, Autograph Collection
Plaza Juego De Pelota 7, Toledo, Toledo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 490 reviews" "
Rating 8 - Good. 128 out of 490 reviews" "
Rating 6 - Okay. 41 out of 490 reviews" "
Rating 4 - Poor. 10 out of 490 reviews" "
Rating 2 - Terrible. 6 out of 490 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Coty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Toledo, would have loved to stay longer
Stayed 1 night in Mar 2024

6/10 Okay

Liang

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rest room smells, Waits too long to check out,
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with very attentive staff
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness
Nice
Stayed 1 night in Jan 2024

2/10 Terrible

Beinan

Stayed 1 night in Dec 2023

10/10 Excellent

Parissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully decorated and the room was very comfortable and clean. The staff was also very helpful and courteous. Loved the breakfast!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sherry

Travelled with partner
Liked: Amenities
Beautiful boutique hotel central to all of old town Toledo. Great amenities with comfortable beds and hot showers and baths
Stayed 1 night in Dec 2023

10/10 Excellent

Rory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Tomasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit overrated. The lobby is amazing, but after that it's not so great. the rooms are quite small. It is a misunderstanding in a 5-star hotel to wait 2 minutes for hot water while standing in the shower in the morning. Cleanliness almost impeccable. Almost, because little things spoil the impression. The room was clean, but, for example, the bathrobe was left untouched on the armchair, as was the underwear that fell from the chair onto the floor. The sink is dirty and sticky with soap because there is nowhere to put the soap - no one thought about a soap dish. The internet works terribly. It freezes. Little things that irritate you when you've previously spent a few nights in a perfectly run, lower category, but nonetheless much better hotel. I wouldn't choose again despite its perfect location in a quiet part of the old town. for the same money in Toledo you can have something more than a beautiful, amazing lobby.
Stayed 2 nights in Nov 2023

8/10 Good

caron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful clean hotel with beautiful rooms - HOWEVER - The room advertised on Expedia is NOT the room you receive, it’s much smaller. Also this hotel only has 2 parking spots. That is not ‘parking’ to me. We stayed on a Sat night and they rented out the lobby to a function. So we couldn’t use the lobby to sit and chat with friends who we were travelling with, we couldn’t even use the elevator. The lobby was full with 200 people and very noisy. If we rent a room from your hotel we rent the lobby space also.
Stayed 1 night in Nov 2023

10/10 Excellent

Mundy Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful in arranging an airport transfer, dining and an excellent guide. The room was gorgeous.
Stayed 1 night in Nov 2023

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas F

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a stunning city!
A lovely hotel in a great location. The staff had been very flexible leading up to our staff and were very friendly. Loved Toledo and will aim to revisit at some stage.
Stayed 2 nights in Nov 2023

10/10 Excellent

Annick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exquisite property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the middle of Toledo- room was large and luxurious, very nice amenities, staff very welcoming, perfectly situated. Highly recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Additionally, we had left a bag on the train and Javier was extremely helpful in helping us retrieve it from the station. Thank you!
Stayed 3 nights in Oct 2023

6/10 Okay

Ching Fang

Stayed 1 night in Oct 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable attractive room, in a beautiful building with easy walking access to all the sights and restaurants.
Stayed 4 nights in Oct 2023

8/10 Good

jean pierre

Stayed 3 nights in Oct 2023

10/10 Excellent

JAE SUNG

Stayed 2 nights in Sep 2023

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, perfect location, very friendly staff! Highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Toledo Hotel
Conveniently located Toledo hotel. Nice bar, great rooms, great staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! Hotel
Great hotel with a great staff! Stayed an extra night because it was so nice.
Stayed 1 night in Sep 2023

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Great interior design. I loved the Autograph Collection concept.
Stayed 2 nights in Sep 2023

6/10 Okay

saroj, monroe township

Liked: Cleanliness, staff & service
Everything was good except it’s not accessible for bigger cars so our Uber driver dropped us so far away and we had to walk a lot with our luggage to the hotel. This may be issue for those carrying bigger luggages. Hotel was nice and clean but had an awful stink like sewage coming from the a/c ducts and it was really bad in the room.
Stayed 1 night in Sep 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice Not a lot of choices for breakfast You have to go around to park Very narrow roads nearby and you need to have car insurance
Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were perfect
Perfect!!
Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and staff. Excellent breakfast and dinner menu. Great bar
Stayed 2 nights in Jul 2023

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2023

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay in the room at the Eugenia. The staff was friendly and helpful. I would definitely stay again.
Stayed 3 nights in Jun 2023

8/10 Good

Carolyn

Stayed 2 nights in Jun 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel to stay in Toledo Spain
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Christopher

Stayed 1 night in Jun 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Understated Elegance
We had a comfortable one night at the beautiful Eugenia de Montijo. We chose the hotel for its location near the cathedral and Victor Sanchez-Beato restaurant and because it is a Marriott. The room on the first floor was spacious but afforded only a view of the interior light-well overlooking the main lounge skylight. There were minimal toiletries but cozy bathrobes and slippers were provided.The hotel seemed rather empty and staff was thin but helpful. The breakfast, included in our room rate, was ample and delicious. Breakfast wait staff was reasonably attentive although mostly preoccupied with an audible personal conversation in a corner of the dining room. Fortunately we don’t speak Spanish well so we could block it out as background noise. Overall we were pleased with our stay.
Stayed 1 night in May 2023

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

María del

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joshua

Stayed 1 night in May 2023

10/10 Excellent

Andres

Stayed 1 night in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. My room was well-appointed and impressive. The bar… I ordered an Old Fashioned and (see the picture) it literally tasted like Hawaiian Punch. So odd. The guy who checked me in was cold, like a robot. He only used the nouns and verbs necessary to check me in. At the end of the check in, we both stood there awkwardly and I asked “where are the elevators?” The breakfast was very good. The male waiter was amazing. The location was amazing. We had a couples massage in the spa and the massages were extremely light, no pressure points at all. I recommend that the spa ask guests of the spa to complete a form that asks how deep they want the massage, where the therapist should focus on problem areas, etc (like most spas do).
Stayed 2 nights in May 2023

10/10 Excellent

Javier

Stayed 1 night in May 2023

6/10 Okay

Laura, Gig Harbor

Travelled with family
Liked: Cleanliness
Very average for the prices. Service was meh. Rooms were clean.
Stayed 3 nights in May 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant decor and quiet location. Excellent service.
Stayed 1 night in May 2023

10/10 Excellent

Jasmine

Stayed 3 nights in Apr 2023

10/10 Excellent

Min Seok

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice and especially the staffs were outstanding!
Stayed 2 nights in Apr 2023