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Rating 10 - Excellent. 639 out of 1004 reviews" "
10 - Excellent
639
Rating 8 - Good. 168 out of 1004 reviews" "
8 - Good
168
Rating 6 - Okay. 72 out of 1004 reviews" "
6 - Okay
72
Rating 4 - Poor. 30 out of 1004 reviews" "
4 - Poor
30
Rating 2 - Terrible. 95 out of 1004 reviews" "
2 - Terrible
95
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
natividad
Travelled with group
26 May 2024
Liked: Cleanliness
Disliked: Amenities
It is not appropriate for disabled people.... the elevator is broken and guests have to be careful in going up and down the stairs.
Great location and hotel staff was very helpful! We liked the Hotel Rio Rita the minute we arrived. Highly recommend it, the rooms were quiet and private even though it is in the center of town.
There is a koi pond in the lobby; art is displayed throughout and there are lovely sittings areas on every floor.
I like the staff and how friends everyone is. The vibe is also very chill and professional. The art is awesome and brings an old school mixed with new culture feel.
This place is really beautiful and very quiet. Love how it has its own theme. Very clean and beds are very comfortable. The only thing I did not like was that they don't have there own parking lot you would have to park in front and walk to the hotel but they do validate your ticket and at the end will bring it to you. Also, its very dark, minimal light in the rooms there isn't a lot of light to do your makeup. overall I really liked it.
Everything was good, but the elevator wasn't working.
Jesus
Stayed 3 nights in Mar 2024
6/10 Okay
Angelica
Travelled with family
8 Mar 2024
It's nice that they upgraded but the guest policy is very inconvenient for some who are there with family. Also they said they don't allow more than 3 people in a double occupancy.
They kicked us out try to pay for another room my friend tagged along then let us pay for another person to stay there and makes no sense so we got thrown out I wasn't gonna let my friends step in the car yet they didn't give us the voucher for the parking we paid for the hotel s***** experience
I love this hotel 2nd time stay just would love more lighting
bladimir
Stayed 2 nights in Feb 2024
Response from MANUEL M on 28 Feb 2024
Thanks for your preference and comment.
6/10 Okay
Sergio, Riverside
Travelled with group
26 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Guest services was way too strict. No alcohol in lobby yet they sell alcohol in their convient store. Ladies at front desk Came off a bit rude. Also, they are still building and by 6am,woke up to loud construction noise. Other then that, location is great
Sergio
Stayed 1 night in Feb 2024
Response from MANUEL M on 28 Feb 2024
We appreciate your preference and comments, we apologize since the construction is not ours but rather the building next door.On the other hand, I told you that the laws are very strict and only allow us to sell alcohol but not consume it in common areas, only in the rooms.