Indoor pool, seasonal outdoor pool, pool loungers
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Reviews of Tallink Spa and Conference Hotel

4 out of 5
Tallink Spa and Conference Hotel
Sadama 11a, Tallinn

Reviews

8.2

Very good

Rating 10 - Excellent. 290 out of 819 reviews" "
Rating 8 - Good. 364 out of 819 reviews" "
Rating 6 - Okay. 108 out of 819 reviews" "
Rating 4 - Poor. 39 out of 819 reviews" "
Rating 2 - Terrible. 18 out of 819 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leif, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property
Stayed 1 night in May 2024

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book a room here last minute and I’m pleased I did. Room was comfortable and secure and the staff was friendly and helpful. I recommend getting the breakfast buffet in the morning.
Stayed 2 nights in May 2024
Response from Alexandra P on 24 May 2024
Dear Brennan,Greetings from Tallink Spa & Conference Hotel and thank you very much for sharing excellent review of your recent stay.I am very happy that overall you enjoyed your stay with us and I will be sure to share your compliments with all of our team as there is no better motivation than the message of a job well done from our guests. It is very gratifying to see that all the hard work and efforts our staff have put into their training enable our guests to enjoy themselves and have a wonderful time.Thank you again for staying with us and I hope it will not be too long before we have the pleasure of welcoming you back again.Kind regards,Alexandra P.Guest receptionist

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spa facility, the only downside was you only had 1 small bath towel amd hand towel each and that was for use in the spa and in the room. Although i suppose it cuts down on washing so is better for the environment 🙃
Stayed 4 nights in Mar 2024
Response from Reception Administrator on 15 Mar 2024
Dear Nicola,Greetings from Tallink Spa & Conference Hotel, and thank you very much for sharing an excellent review of your recent stay.I am very happy that overall you enjoyed your stay with us and I will be sure to share your compliments with all of our team as there is no better motivation than the message of a job well done from our guests. It is very gratifying to see that all the hard work and efforts our staff have put into their training enable our guests to enjoy themselves and have a wonderful time.Thank you again for staying with us and I hope it will not be too long before we have the pleasure of welcoming you back again.Kind regards, Emma SofiaReception Administrator

10/10 Excellent

Peeter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

olegs

Liked: Cleanliness
Debatable quality for the money
Price too high for Eastern European hotel. The room needs refurbishment rather soon: both the living area and the shower. The towels and robes were rather old. There was no cleaning during the day, despite DND was not displayed. Also it was too cold in the room and AC didn't help. SPA saves the day in the end, but it's the only benefit.
Stayed 2 nights in Jan 2024
Response from Sofja I. on 4 Mar 2024
Dear Olegs,Thank you for taking the time to share your thoughts. We apologize for the aspects that did not meet your expectations. Your feedback is valuable, and we'll use it to enhance our services.We appreciate your stay and hope to have another opportunity to host you in the future.Best regards,ReceptionTallink Spa and Conference hotel

8/10 Good

Wook

Stayed 2 nights in Jan 2024

4/10 Poor

Yulia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s walkable distance to ferry port. Otherwise, shower is terrible - it’s just shower head very high up, you cannot adjust the water before it hits you. So you turn the water on and literally stand under cold water until it turns warm. Very difficult to wash your intimates. No shampoo, conditioner, nothing. No USB chargers - you have yo have european adapter. Breakfast is at 7, but if your ferry is at 7, you won’t be able to get breakfast. Overall too expensive for this level of hotel
Stayed 1 night in Jan 2024
Response from Sofja I. on 4 Mar 2024
Dear Yulia,Thank you for taking the time to share your feedback. We appreciate your comments regarding the shower experience and the lack of amenities.We apologize for any inconvenience you faced during your stay. Your input is valuable to us, and we will review the issues mentioned to make necessary improvements.Regarding breakfast, we understand the challenges for early departures. If guests have an early departure, they can inquire at the reception about a take-away breakfast package.We hope to have the opportunity to welcome you again and provide a better experience.Best regards,ReceptionTallink Spa and Conference Hotel

6/10 Okay

maria

Travelled with family
Liked: Cleanliness
pretty average
the spa is not the best, it's really over crowded, but kids like it - the restaurant had to be booked! the lobby food was not great
Stayed 2 nights in Jan 2024
Response from Sofja I. on 4 Mar 2024
Dear Maria,Thank you for sharing your feedback. We appreciate your comments about the spa and restaurant experience.We apologize for any inconvenience you faced, and we understand the importance of providing a comfortable and enjoyable stay for our guests.We hope to have the opportunity to welcome you again and make your next visit more pleasant.Best regards,ReceptionTallink Spa and Conference Hotel

8/10 Good

Spyros

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good
Stayed 4 nights in Nov 2023

10/10 Excellent

ANZHELA

Stayed 1 night in Nov 2023

8/10 Good

Chee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA was nice, although that was not my purpose of booking the hotel. Staff was generally friendly. Thanks to the front desk in helping me planned the trip to Helsinki. The hotel is very close to the ferry terminals to Helsinki. Constructions everywhere. The taxi driver even refused to drop me in front of the hotel, and I had to walk across with my bags. Not many dining options in the area, but the hotel has a restaurant with good breakfast (included). Note that the hotel doesn't provide shampoo, conditioner and lotion. Thanks to a review I read and I brought my own. Another negative comment. I received a wakeup call early in the morning on my last day, when I tried to sleep in a little. I didn't ask for another wakeup call. The front desk said someone asked her to call me. Hmm....
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that is very convenient to the city and to the cruise ship boarding locations. This hotel has a beautiful pool and very comfortable rooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Iliuta Catalin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here and the spa was great, very spacious. The nice part was that after you check out you can still have spa access for the rest of the day.
Stayed 1 night in Jun 2023

10/10 Excellent

Linsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Very comfortable and spotless clean. Friendly staff, lovely atmosphere
Stayed 1 night in Jun 2023

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely the Place to Stay
The spa is amazing and is included. Additionally, the breakfast buffet was fantastic. The hotel is in convenient walking distance to the Old Town and the ferries from Helsinki.
Stayed 2 nights in Mar 2023

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa area
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Rossella

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Its ok but expected better
Sadly the hotel do not provide any toiletries except soap. Cleaning service is alternate days. This may pose an issue as the spa does not provide towels so you need to use the room towels. Location and room size is good. Pool and spa can be pretty busy on Saturday night with couples and children.
Stayed 3 nights in Nov 2022

10/10 Excellent

HIROYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very close from a ferry terminal. SPA is systematically prepared and easily enjoyable. Staff answered all my need. I really had a nice stay.
Stayed 1 night in Oct 2022

8/10 Good

Alastair

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Generally very good
Generally very good and the spa is great (especially for an 8 year old). Little things but one of the light fixtures was hanging loose from the ceiling and in general the room looked as though it is approaching the time for refreshment. Also some people like coffee making facilities
Stayed 1 night in Sep 2022

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with good facilities and excelleny spa
Stayed 3 nights in Sep 2022

8/10 Good

Javier

Stayed 2 nights in Aug 2022

8/10 Good

Arshavir

Stayed 2 nights in Aug 2022

6/10 Okay

Katri

Stayed 1 night in Jul 2022

6/10 Okay

Julian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are nice. But the hotel is extremely crowded because it's right next to the ferry terminal from Helsinki. Also there is NO ROOM SERVICE, yet the Expedia site says room service is available, it is not! There is also no gym, and the restaurant only has food at very limited hours. I often found myself taking a taxi to a restaurant because the hotel restaurant was closed.
Stayed 5 nights in Jul 2022

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its very accessible to the ferry terminal. Old town was about 15 minutes by foot. Very nice pool area and breakfast was good.
Stayed 3 nights in Jul 2022

10/10 Excellent

Bruce, DPO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sleek and well-managed spa and hotel a stone's throw from old town Tallinn, a museum of a city. Good food, swanky room. Amazing indoor pool.
Stayed 1 night in Jun 2022

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Linsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend *****
Lovely hotel with great amenities. Great staff and atmosphere. Felt very comfortable Thank you *****
Stayed 1 night in Jun 2022

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Stuart, Lahti

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Very good location right by the harbour. Clean hotel but unfortunately the staff were rather unfriendly & not very helpful.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a getaway weekend and this was the best place to have stayed, spa access on point, view from the room and continental breakfast
Stayed 1 night in Apr 2022

8/10 Good

Saga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Irina

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2022

6/10 Okay

Ashley

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2021

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Taija

Stayed 1 night in Nov 2021

8/10 Good

Timo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only good thing about this hotel was the pool, which was excellent. The service, though, was dreadful. For a start, we booked a room with two beds and a balcony close to lift/reception as I am disabled. On arrival, we were given a room with one bed and no balcony. When they eventually managed to switch us to a room with two beds, it had no balcony and was a long walk including stairs. I am an early riser, and was often up at 5am. Apparently, though, it is impossible to get coffee in this supposed 4* hotel between 11pm and 8am when breakfast opens. There are no coffee-making facilites in the room either. Whilst the hotel advertised 'designated smoking areas' this turned out to be outside the front door and virtually on a building site. Outside smoking areas are fine in barbados, but not in Estonia, where it is extremely cold for at least half the year. We were here in October, and sitting outside was very cold. In January it would be impossible. All in all, I could not recommend anyone to stay in this dump. MS
Stayed 4 nights in Oct 2021

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 2 nights in Sep 2021

8/10 Good

Tsz Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Mette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great all around
Stayed 5 nights in Sep 2021

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic spa facilities!
Stayed 2 nights in Aug 2021