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Reviews of BIG4 Tasman Holiday Parks - South Mission Beach

3 out of 5
BIG4 Tasman Holiday Parks - South Mission Beach
122-132 Kennedy Esplanade, South Mission Beach, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 37 reviews" "
Rating 8 - Good. 7 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 100m from beach, beautiful views of Dunk Island, clean, neat and tidy, lovely pool area, large cmp kitchen area with enough seating, staff super friendly and helpful.
Stayed 6 nights in Jan 2024

4/10 Poor

Rachel

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Some lights were not working, the bunk beds were illegal (no rail) and one ladder for both so had to climb into one bed to get to the other. The trundle beds brought in to replace the top bunk beds had terrible mattresses (even small child could feel every spring) so we had to move mattresses from the top bunk beds. Place was not full but caretakers said cannot relocate because it was full. Saving grace = location, right on the beach (which is why we booked here) not again though.
Stayed 1 night in Oct 2023

10/10 Excellent

Elisabeth

Stayed 1 night in Aug 2023

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Receptionist was bright happy and had a wonderful sense of humour.
Stayed 2 nights in May 2023

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service
Main Mattress and pillows lumpy and old which was not comfortable. Unable to fill sink for dishes as plug doesn’t fit (to small). Otherwise good.
Stayed 7 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Well maintained Good services
Stayed 1 night in Apr 2023

8/10 Good

Phillip

Stayed 3 nights in Mar 2023

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was super friendly, she upgraded us to a spa room and gave us some free avocados! Perfect beach position and the kids loved the pool. Super clean and we will definitely be back ⭐
Stayed 1 night in Mar 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jason

Stayed 1 night in Dec 2022

10/10 Excellent

Domenico

Liked: Staff & service, amenities, property conditions & facilities
Very friendly manager beautiful place will come back again
Stayed 2 nights in Nov 2022

10/10 Excellent

Patrice

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the beach across the road, it suited our needs perfectly. Friendly staff, with excellent service and continuous park information updates. Great for what we booked it for.
Stayed 3 nights in Nov 2022

4/10 Poor

Robert

Stayed 3 nights in Oct 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and everything worked
Stayed 1 night in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly service, clean and tidy but the ceiling fans needed a clean. Great location for us.
Stayed 1 night in Aug 2022

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Helpful staff, great facilities with onsite coffee and takeaway
Stayed 4 nights in Aug 2022

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just perfect close to beach and the service was always with a smile nothing to hard perfect
Stayed 5 nights in Aug 2022

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Leanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The park has very good amenities and is ideally located across the road from the beach.
Stayed 3 nights in Jul 2022

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were so friendly…..we will be back I already recommended the property to friends and they have made reservations
Stayed 2 nights in Mar 2022

10/10 Excellent

Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive (Thanks Jo). Facilities were great, the villa we stayed in was very clean, tidy and cosy. The kids loved the bunk bed setup. We even had a wild cassowary swing by the park which was an awesome experience.
Stayed 1 night in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and clean park. Cabin was very roomy and AC worked very well
Stayed 1 night in Feb 2022

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park is a great place for families. Great pool. It's just across the road from a gorgeous beach and walking track. The park cafe has tasty, well-priced food and they make good coffee.
Stayed 3 nights in Jan 2022

10/10 Excellent

Els-Mari

Stayed 1 night in Nov 2021

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park was lovely. Clean and tidy, staff were friendly and helpful. The shop and cafe onsite were very handy and the kids had the best time on the pool slide. We will be back.
Stayed 1 night in Nov 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on 9 Nov 2021
Thanks Penelope, we are so pleased that you and your family had such a great time here with us. We hope that you are planning your next visit soon. 😎

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
It was in a good position. Across from netted beach with a great onsite cafe. Nice pool area and staff very friendly. Cabin was a little bit tired looking but comfy enough. We had a problem with the fan as it only worked on 1 speed. There were new beachfront cabins but they were very expensive.
Stayed 1 night in Oct 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on 3 Nov 2021
Thanks Robyn, we are so pleased you had a good break here with us, and we look forward to welcoming you back again one day soon.

10/10 Excellent

Christine, Nudgee Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabins, superb location, friendly staff that helped organise our snorkel trip to the reefs the next day.
Stayed 1 night in Oct 2021
Response from BIG4 Tasman Holiday Parks - South Mission Beach on 3 Nov 2021
Thank you Christine, we are so pleased that we were able to help with your trip to the reef, and that you enjoyed your time here with us. We are looking forward to seeing you back again one day soon.

8/10 Good

Michael

Travelled with family
Liked: Staff & service, room comfort
Spacious and well located
Spacious apartment with big kitchen.Could do with a little tlc but all in all well located for walking to restaurants/ lagoon/ esplanade, big shopping mall across the street. Ideal for people without a vehicle. Manager is friendly too.
Stayed 1 night in Jun 2021
Response from BIG4 Beachcomber Coconut HP - Guest Relations on 17 Aug 2021
Thank you Michael, we really appreciate you taking the time to share your great feedback and photo with us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and excellent pool. Single ensuite cabins basic with a few imperfections but are clean. On-site cafe/shop has great options for food.
Stayed 3 nights in Apr 2021
Response from BIG4 Beachcomber Coconut HP Guest Relations on 28 Apr 2021
Thanks so much for your great feedback and 5/5 review score!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, beautifully kept and friendly staff. Great spot right on the beach, uncrowded and pristine
Stayed 1 night in Mar 2021
Response from BIG4 Beachcomber Coconut HP - Guest Relations on 23 Mar 2021
Thank you so much for sharing your lovely feedback. We are so pleased that you enjoyed your time here with us and we hope that it is not too long until we get to welcome you back again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2020
Response from BIG4 Beachcomber Coconut HP Guest Relations Team on 6 Jan 2021
We are sorry that you have only given us a 1/5, however as this review is an Anonymous we are unable to follow up. Please feel free to contact us directly to discuss your stay with one of our team.

8/10 Good

Ondrea

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2020
Response from BIG4 Beachcomber - Guest Relations on 7 Oct 2020
Thank you Ondrea.

8/10 Good

Ainsley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from BIG4 Beachcomber Coconut Holiday Park Team on 29 Sept 2020
Thank you for taking the time to share your 8/10 review scores with us, and we hope to welcome you back again one day soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Guest Relations on 13 Aug 2020
Thanks for your great 4/5 rating!

10/10 Excellent

sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zag er nieuw uit mooie badkamer. Alles wat je nodig hebt. . Dichtbij zwembad, we konden de zee zien. Cassuari helaas niet gezien. Liep wel 1 keer over de camping. Maar was dus zo weer weg. Werden op de hoogte gehouden dat hij er was.
Stayed 3 nights in Oct 2023