Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Beach CA

Posted 16/11/2014
New facility with shuttle to Pidong airport. Beautiful high end rooms. Great breakfast buffet. Nice gym with pool.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Tan

Excellent hotel very closed to airport

Posted 09/11/2014
Its an Enerald in the trash. .After tiring j long journey I arrived at Pudong Shanghai airport took MRT to ChuanHe was too early took a motorcycle to the Hotel. I was so surprise to find 5 star hotel with warm helpful staffs , fast check in process ,in minutes I got ekey to my room 8808 (fantastic lucky no) and fund more surprises when I went in to my room ~~~ I will stay again and surrky will recommend.friends to stay here
3 out of 5
by A verified traveller

"Free Shuttle/Transportation" To/From PVG

Posted 05/11/2014
Cons: Transport to/from PVG
NON EXISTING. No transportation, you need to reserve 2 days in advance. Paid 150 RMB (2-Way), of course had a row with the guy from PVG, wanted 285 RMB, the trip is 60-65 RMB
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel near Pudong International airport

Posted 05/11/2014
Pros: Luxury hotel without the luxury price
Cons: Sometimes difficult to communicate with staff due to limited English language skills.
Location: Walking distance to little supermarket and little Chinese restaurants can be very busy during weekdays
Great location near airport for night or two without paying downtown Shanghai prices, but taxi into city may make up difference about 45-60 min drive). Nice pool but gym down in basement without windows and felt a bit dreary.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great room with very comfy bed.

Posted 03/11/2014
Pros: The room was of a high standard.
Cons: A pick up service from Hongqiao and not just Pudong would be good as if you use the fast train you must catch taxi (under 200RMB) or subway.
Great stay with friendly staff and good facilities. Very comfortable bed and good size room overall. Would have liked to be closer to the airport but free shuttle bus was handy (Just remember to book 24 hrs before)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

More than expected

Posted 28/10/2014
Pros: The style of architecture and the hotel staff
Location: 1. Fake Market 2. Tai Chi Tea Ceremony - Old quarter Bund River
The hotel is fairly new, the style oriental ageless splendour with chinese modernity. Well staffed I had to get use to not pouring my own coffee andwaiting to be served drinks in the hotel lobby from a silver tray. It was 2 nights of splendour, dressing for dinner to match the surroundings. All the staff in the lobby and restaurant spoke good English. It is good to give staff time when communicating you can see them translating to make sure that they understand your question/s. At one stage we had 3 waiting staff studying a map to give directions and locate the hotel on a map. The billing is accurate, the computer operated bill is set up like an old fashioned ledger book. The rooms are well appointed, tv at the end of the bath, tropical rain forest shower, comfortable beds. The best pillows.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Christchurch NZ

Great hotel for layover between flights

Posted 23/10/2014
Pros: Comfort and friendliness
Cons: As above just knowing where and how to access the shuttle
Location: About 15 mins from Pudong airport. We walked around the area and there is a supermarket and fruit stalls.
We arrived at the hotel and asked if we could stay and use facilities till the next evening to catch our flight back to NZ. The man at the desk immediately offered us 2pm checkout. The room was excellent with a view over the fountain. The bed was comfortable and the room spacious. We used the pool and the lobby area to relax after the checkout and staff were extremely helpful and gave us immediate attention despite our language barrier. The only problem was that the free transport to and from the airport was fine, we just didn't know where to find it when we arrived. We were expected to ring and say we were there. Clear instructions would have been helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15/10/2014
Beautiful hotel and very clean. The design is great and very updated I approve this hotel. Bed was comfortable and bathroom was roomy
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Alberta

Brand new close to Pudong

Posted 10/10/2014
Very clean, well presented and close to Pudong Airport. Priced fair, will stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver bc Canada

Nice hotel is very clean. Beautiful .

Posted 08/10/2014
My husband is very like this hotel . We enjoy the swimming pool. The room is very clean. The server is very nice . Some know English.