Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester UK

Great hotel in Pudong

Posted 26/09/2014
Was delighted with the hotel which is only 15 mins from Pudong airport, lovely modern comfortable room, good value restaurant serving delicious food, brilliant helpful staff, will definitely stay again and have already recommended it to my colleagues
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Altos, California

Nice hotel, nice room close to pudong airport

Posted 25/09/2014
Free shuttle starting at 6:10'am to airport is very convinient
5 out of 5
Recommended
for Couples
by A verified traveller from Toronto

Royal Service

Posted 18/09/2014
Cons: The coffee served in room service is tiny!
Location: Near airport, has shuttle bus that take u from the hotel to the airport directly, perfect for layovers.
Everything was amazing, but maybe the only thing i can complain about is that the coffee they serve is too small haha. The staff is not very familiar with their room service menu. But that's all, the room is amazing, nice shower nice bath, has wifi, has tv in the bathroom too, really clean :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Cool and comfy hotel!

Posted 09/09/2014
I stayed here when I got into the Shanghai airport late at night. I had to take a cab to the hotel, so be aware that it's not very close to the airport. The hotel was great, though. Bath salts are provided for a relaxing bath!
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Excellent hotel, close to airport

Posted 30/08/2014
Wonderful hotel, excellent staff and customer service they could not have been more helpful. Nice restaurants located within hotel. Room was great, facilities where clean. Very close to the Pudong airport. Excellent for business. For those wanting to look around the city it is quite far from the centre, a good 30-40 minutes in taxi. The area it is in is quite poor so be prepared, but perfectly safe.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great facilities

Posted 17/08/2014
Surprisingly good for price. Further from airport than I expected with a 20 minute taxi ride.
5 out of 5
Recommended
for Everyone
by A verified traveller

Exceeded my Expectations

Posted 13/08/2014
Location: There is not much outside of the hotel's compound. There was nothing within 4 or 5 blocks, and the only decent restaurant is in the hotel itself.
This is a first class hotel, especially for the business traveler going to China. If Shanghai is your entry / exit point into and out of China, this hotel is an excellent base. They have an airport shuttle to Pudong Airport, and the hotel is extremely elegant and comfortable, all reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice surprise

Posted 12/08/2014
Pros: Room was clean and nice.
Actually came in late to this place and left early, so I didn't get to experience the whole place, but the room and staff were really nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good facility

Posted 08/08/2014
$6.50 for a drop of milk to make a cup of tea with the free tea bag in the room!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from NZ

In Transit 13 hour stop over

Posted 07/08/2014
Pros: Location 20 minutes from airport
Location: I did not experience this but the view from my room was great
The staff met me and transferred me to the hotel. I was able to get a good rest, shower and vegetarian dinner before I was transferred back to the airport for the next leg of my journey. So much better than having to wait at the airport. As I was back to work the morning after I arrived home this rest enabled me to perform at my peak for my client.