Exterior

Reviews of The Paramount Hotel

3.5 out of 5
The Paramount Hotel
724 Pine St, Seattle, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1784 out of 2616 reviews" "
Rating 8 - Good. 572 out of 2616 reviews" "
Rating 6 - Okay. 159 out of 2616 reviews" "
Rating 4 - Poor. 65 out of 2616 reviews" "
Rating 2 - Terrible. 36 out of 2616 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel room was fairly quiet minus the street guy at 4am screaming obscenities for 30 minutes below our window. One elevator was not working so all guests are using one which makes for delays. Overall it was a very clean room with a comfy bed, just clearly needs updating. We knew there was only one dining option so we went out for dinner and breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter to see a play at the Paramount theater and wanted to make it special and stay the night.this place really was the perfect location and I really just enjoyed the whole experience and so did my daughter. The only thing is you pretty much have.to.do the vallet parkit which is what it is in Seattle I walked around at night.and felt safe I was there on a Thursday so I am not sure how it is like.on the weekend. I do know that I would recommend this place and I will totally stay here again
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Team on 9 May 2024
Hi Elizabeth! Thank you for allowing us to be part of your special mother/daughter excursion. We appreciate your kind words and hope to see you again soon!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful rooms and very friendly staff. Restaurant was great as well.
Stayed 3 nights in May 2024
Response from The Paramount Hotel Team on 9 May 2024
Thank you, Lisa! We are so happy you enjoyed your stay! We hope to host you again soon!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Paramount Hotel Team on 7 May 2024
Thank you for your review! Hope to host you again soon!

10/10 Excellent

Timothy, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very comfortable bed. Nicely decorated room. Adjacent cafe was good for breakfast.
Stayed 1 night in May 2024
Response from The Paramount Hotel Team on 7 May 2024
Thanks Timothy! We appreciate the kind words and hope to host you again soon!

10/10 Excellent

Valarie

Travelled with family
Liked: Staff & service, property conditions & facilities
I love staying at the Paramount. It is very convenient. I do need to suggest to get new hair dryers. The one in our room did not work. Thanks,
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on 7 May 2024
Valerie,Thank you for your review and your loyalty to The Paramount Hotel, we appreciate your feedback regarding the hair dryer in your room and apologize for any inconvenience caused. We will address this issue promptly to ensure that all amenities are in excellent condition for our guests. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,

8/10 Good

Kelli

Liked: Amenities
The beds were amazing
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 6 May 2024
Kelli,Thank you for the good review, we're glad you enjoyed the beds! Ensuring a comfortable and restful stay for our guests is one of our top priorities at The Paramount Hotel. We appreciate your feedback and look forward to welcoming you back for another great experience in the future.Warm regards,

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on 7 May 2024
Nancy,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

8/10 Good

Baharak, Woodlandhills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on 6 May 2024
Baharak,Thank you for the good review, we're delighted that you enjoyed our hotel and its convenient location. We strive to provide a comfortable and enjoyable experience for all our guests at The Paramount Hotel. We hope to welcome you back for another pleasant stay soon.Warm regards,

8/10 Good

Joseph

Travelled with family
Liked: Amenities
Price
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on 5 May 2024
Joseph,Thank you for taking the time to write us a review, we are glad you enjoyed your stay with us. It is good to hear that you found the price of the room to be fair. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

8/10 Good

Brian, Hickory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. 10 minute walk to Pikes Place Market.
Stayed 2 nights in May 2024
Response from The Paramount Hotel Management on 4 May 2024
Brian,Thank you for your feedback, we're pleased to hear that you enjoyed our convenient location, just a 10 minute walk from Pike Place Market. We hope you had a great time exploring the area. If you're back in Seattle, we'd love to welcome you again at The Paramount Hotel Seattle.Warm regards,

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Valet parking was the only option and pretty pricy.
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 2 May 2024
Kristin,Thank you for your feedback, we're glad you found our staff helpful during your stay. We understand that valet parking can be a bit pricey, given our downtown location, but we strive to provide convenient options for our guests. We appreciate your review and hope you enjoyed your overall experience at our hotel. Thank you for choosing The Paramount Hotel Seattle.Warm regards,

10/10 Excellent

Maria Dulce, Vallejo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping dinning and other attractions.
Stayed 4 nights in Apr 2024
Response from The Paramount Hotel Management on 1 May 2024
Maria Dulce,Thank you for your review, we're delighted that you found our location convenient for shopping, dining, and exploring nearby attractions. We hope you had a wonderful stay at The Paramount Hotel Seattle. We look forward to welcoming you back on your next visit to the area.Warm regards,

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area nice price
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on 2 May 2024
Ivy,Thank you for the great review, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to hosting you again in the near future.Warm regards,

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
It was walkable to downtown.
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on 30 Apr 2024
Jeanette,Thank you for the good review, we're glad to hear that you found our location walkable to downtown attractions! Thank you for choosing The Paramount Hotel. If you have any other feedback or suggestions, feel free to let us know. We hope to welcome you back again soon.Warm regards,

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Locations.
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 29 Apr 2024
Michael,Thank you for your positive feedback, we're thrilled to hear that you enjoyed your stay at The Paramount Hotel and found our location convenient. We appreciate your review and look forward to welcoming you back for another great experience in the future.Warm regards,

10/10 Excellent

Michael Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was courteous, hotel is very clean, and breakfast in the adjoining cafe was great…
Stayed 4 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 29 Apr 2024
Michael Kenneth,Thank you for sharing your experience with us, we're delighted that you found our team courteous, our hotel clean, and enjoyed the breakfast at our adjoining cafe. It's always our goal to provide a pleasant stay for our guests. We hope to welcome you back to The Paramount Hotel for another enjoyable visit in the future.Warm regards,

8/10 Good

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very conveniently located within walking distance of most major attractions.
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 29 Apr 2024
Gaetano,Thank you for the good review, we're pleased to hear that you found our hotel conveniently located for exploring the city's major attractions. It's great to know that you had a positive experience with us. If you have any other feedback or if there's anything we can do to make your next stay even better, please feel free to reach out. We look forward to welcoming you back to The Paramount Hotel Seattle.Warm regards,

10/10 Excellent

Cecilia

Travelled with family
Great place to stay
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on 29 Apr 2024
Cecillia,Thank you for your great feedback,we're delighted to hear that you enjoyed your stay with us. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back to our hotel again soon.Warm regards,

4/10 Poor

Elif

Disliked: Staff & service
customer service not very welcoming
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Management on 29 Apr 2024
Elif,Thank you for taking the time to write us a review, we apologize if you did not experience the level of customer service we strive to provide. Your feedback is important to us, and we will address this with our team to ensure a welcoming and pleasant experience for all our guests. Please feel free to reach out to us directly if there's anything specific we can do to improve. Thank you for sharing your feedback, and we hope to welcome you back for a more positive experience in the future.Sincerely,

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service at check in
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on 28 Apr 2024
Shaun,Thank you for the great review, we're thrilled to hear that you had a fantastic experience with our customer service at check in. Providing exceptional service is our priority, and we're delighted that our team met your expectations. Thank you for taking the time to share your positive feedback, and we hope to welcome you back again soon.Warm regards,

8/10 Good

Joy Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 26 Apr 2024
Joy Yan,Thank you for sharing your experience, we're glad you appreciated our great location. We strive to provide a comfortable and convenient stay for our guests. We look forward to welcoming you back to The Paramount Hotel for another enjoyable visit.Warm regards,

10/10 Excellent

Priyath Daththila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 26 Apr 2024
Priyath Daththila,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very friendly but the elevator and WiFi were not working properly
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 25 Apr 2024
Gregory,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the elevator and wifi issues during your stay. Your feedback is valuable, and we will work diligently to address these issues promptly. We appreciate your understanding and hope to welcome you back for a better experience in the future.Sincerely,

10/10 Excellent

Oluwayoyinade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay at the hotel and it was within walking distance of the pike market which I loved.
Stayed 3 nights in Apr 2024
Response from Nick on 23 Apr 2024
Thank you so much for the feedback, we are happy to hear you had a great stay! We look forward to hopefully hosting you again in the future.

8/10 Good

Chantelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time staying at this hotel - centrally located, easy to access the market, ferries and many highlights downtown!
Stayed 2 nights in Apr 2024
Response from Nick on 23 Apr 2024
Thank you so much for the kind words. We are positively thrilled to hear you keep coming back. We are excited to see you for hopefully your sixth stay!

8/10 Good

cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are okay
Stayed 1 night in Apr 2024
Response from Nick on 23 Apr 2024
Thank you for the feedback! We look forward to hosting you again in the future.

4/10 Poor

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They didn’t make the room after the first night. There was a cockroach in the bathroom. Not clean.
Stayed 2 nights in Apr 2024
Response from The Paramount Hotel Management on 25 Apr 2024
Manuel,Thank you for taking the time to write us a review, we sincerely apologize for the oversight and any inconvenience caused during your stay. Our team strives to maintain the highest standards of cleanliness, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will take immediate steps to address the issues you've highlighted. We appreciate your understanding and hope to have the opportunity to restore your trust in us during your next visit.Sincerely,

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and friendly service
Stayed 3 nights in Apr 2024
Response from Nick on 23 Apr 2024
Thank you for the feedback! We look forward to hosting you again in the future.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick on 23 Apr 2024
Thank you for the feedback! We look forward to hosting you again in the future.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberley

Stayed 2 nights in Apr 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was wonderful. Very polite, engaged, and helpful at every level. The hotel room is as advertised-clean and comfortable. Valet parking is the only option (Fine) but after ten minutes in parking line (the Paramount and next-door Hyatt share a lane) I was told the lot is full and I had to use the Hyatt. On its own-no big deal-but that added another ten or fifteen minutes to check-in as I had to go back to my car, get back in line, and repeat the process...The Paramount doesn't have a 'lot full' use next lot sign. A sign is a pretty easy fix, but instead, they are deliberately wasting the time of their customers. One of the two elevators was out-of-order (again, fine-things break...it's the weekend). We were on the third floor, so we figured we'd take the stairs to the lobby. There is no way to access the lobby from the stairs. It took us down to the parking garage which was closed, and we had to take the same lone elevator up, taking us another 15 minutes to get out of the building. This seems like a pretty flagrant fire code violation to boot. There are many hotels in the area with similar price points-so I would choose one of them instead of The Paramount.
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Management on 25 Apr 2024
Phillip,Thank you for taking the time to write us a review, we deeply apologize for the inconvenience you experienced during your stay. Your feedback is crucial, and we appreciate you bringing these issues to our attention. Rest assured, we take all guest concerns seriously and are actively working to address them. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future for a much improved experience.Sincererly,

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024

10/10 Excellent

Silvia Yin Pan

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very convenient location. Good for shopping.
Stayed 1 night in Apr 2024
Response from Nick on 23 Apr 2024
Thank you for the feedback! We look forward to hosting you again in the future.

10/10 Excellent

Virginia, Saltspring Island

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable with thoughtful touches.
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 20 Apr 2024
Virginia,We're thrilled to hear that you found your stay comfortable and enjoyed the thoughtful touches at The Paramount Hotel Seattle, we strive to provide a welcoming and comfortable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Richard,Thanks for the review, we're thrilled you found our hotel peaceful, our location ideal, and our staff welcoming. We're glad you enjoyed your well appointed room and breakfast. We hope to see you again soon.Warm regards

10/10 Excellent

Donald, Bellingham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to convention center. Nice and clean
Stayed 1 night in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Donald,Thank you for your review, we're delighted to hear you appreciated our proximity to the convention center and found our hotel nice and clean. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay.Best regards,

10/10 Excellent

Alvin

Stayed 1 night in Apr 2024
Response from The Paramount Hotel Team on 7 May 2024
Thank you for your review! We hope to host you again soon!

10/10 Excellent

Sallie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a peaceful place to stay. The location was ideal for the venue we attended. The staff that greeted us was welcoming and friendly. Our room was well appointed. We loved our breakfast off the lobby before we departed.
Stayed 1 night in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Sallie,Thank you for your wonderful review, we're thrilled to hear that you found our hotel to be a peaceful place to stay and that our location was ideal for your venue. It's great to know that you enjoyed the warm welcome from our friendly staff and found your room well appointed. We're delighted that you loved your breakfast before departing. Your satisfaction is our top priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One elevator was not working and they had issues parking my 1/2 ton truck. The location is awesome.
Stayed 3 nights in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Craig,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our awesome location. We apologize for the inconvenience caused by the elevator issue and the challenges with parking your truck. Your comments are valuable to us, we appreciate your understanding and hope to welcome you back for an improved stay.Best regards,

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are basic, but exactly what is needed. My only issue is that the basic charge on Expedia is far less than what is actually charged. Over $200 additional over and above the quoted price.
Stayed 1 night in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Jennifer,Thank you for your review. We're pleased to hear that you found our rooms to be what you needed. However, we're sorry to hear about the discrepancy between the quoted price on Expedia and the final charge. We understand your frustration and apologize for any confusion this may have caused. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a seamless experience in the future.Sincerely,

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel (and very affordable). Probably my only gripe is that fitness center is tiny, and it's like a sauna in there.
Stayed 3 nights in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Graham,Thank you for your feedback, we're glad to hear you found our hotel to be good and affordable. We apologize for any discomfort you experienced in our fitness center due to its size and temperature. Your comments are valuable to us, and we'll certainly look into improving this aspect for our guests comfort. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,

10/10 Excellent

Bayleigh

Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 7 May 2024
Bayleigh,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Mireya,Thank you for your review, We're delighted to hear you enjoyed our prime location at Paramount Hotel Seattle. We strive to provide our guests with a convenient and memorable experience, and we're thrilled that our location met your expectations. We hope to welcome you back for another enjoyable stay soon.Warm regards,

6/10 Okay

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
The price for parking is half as much as the room cost
Stayed 1 night in Apr 2024
Response from Jaeson Ong - Assistant front office manager on 17 Apr 2024
Ryan,Thank you for sharing your feedback. We understand your concern about parking prices compared to room costs. We continuously review our pricing to ensure competitiveness and value. We appreciate your input and hope to welcome you back soon.Best regards,

8/10 Good

Scott

Stayed 4 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on 5 May 2024
Scott,Thank you for the good rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

Victoria, Olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was kind!
Stayed 1 night in Apr 2024
Response from Nick on 23 Apr 2024
Thank you for the feedback! We look forward to hosting you again in the future.

10/10 Excellent

Carol

Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on 5 May 2024
Carol,Thank you for the good rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,