All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 448 out of 1009 reviews" "
10 - Excellent
448
Rating 8 - Good. 371 out of 1009 reviews" "
8 - Good
371
Rating 6 - Okay. 117 out of 1009 reviews" "
6 - Okay
117
Rating 4 - Poor. 44 out of 1009 reviews" "
4 - Poor
44
Rating 2 - Terrible. 29 out of 1009 reviews" "
2 - Terrible
29
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Kenneth
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Just a couple minutes off I-5 and there is plenty of restaurants and stores close by. Takes a few wrong turns to figure out the hallways.
Kenneth
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 26 Mar 2024
Thank you for your review Kenneth. I hope you come back to see us again.
10/10 Excellent
Jessie
Travelled with family
25 Mar 2024
The complimentary breakfast was much appreciated. Everyone who worked there was very nice. Thanks a lot.
Jessie
Stayed 4 nights in Mar 2024
Response from Best Western Alderwood on 26 Mar 2024
Thank you, Jessie for your review it is very important for us to make our guest feel comfortable, and at home away from home.
Building and facilities is old, super old. Super noisy you can hear people walking and turn on the water tap. Only advantage is the location
YongBiao
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 26 Mar 2024
Thank you for your review. Yes, the building is an older building, and we are working on updating it. It does take allot of money for this. Last year the outside of the building was updated and this year we have started working on the inside. I do hope you plan another trip after this update to our hotel.
8/10 Good
Cris A
24 Mar 2024
Liked: Staff & service, amenities
Overall the facility was great. The bathrooms need updating!
Cris A
Stayed 4 nights in Mar 2024
Response from Best Western Alderwood on 24 Mar 2024
Thank you for staying with us, we hope you enjoyed your stay
Arrived at 7:40. Didn't get checked in til 8:25. Felt very sorry for the lady who was working by herself. Was told we got the last room. The room is handy cap. The bathroom shower is not what we wanted. Then the room also has damages that i took pictures of with time and date stamp. I do not want to be charged for. Vey very unhappy for what i paid for. Thank god it is only for 1 night.
Jessica
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 26 Mar 2024
Thank you for your review Jessica, I am sorry to hear that your stay wasn't up to your expectations. I do hope you will give us another chance of staying with us in the future. We have been very busy this month selling out almost every night and if we had another room to move you too we would've. Our guests satisfaction is very important to us here at Best Western Alderwood.
The surroundings were okay but the staff wasn’t that nice
Arthur
Stayed 1 night in Mar 2024
Response from Hotel Management on 21 Mar 2024
Hello Arthur. Sorry to hear your stay wasn't everything it could've been. We take criticism very seriously and I hope next time we can make your stay the perfect one.
Response from Best Western Alderwood on 22 Mar 2024
Hello Val,Thank you for taking the time to review Best Western Alderwood. We hope you come back to see us the next time you are in town.
8/10 Good
Paulina
Travelled with partner
19 Mar 2024
Liked: Cleanliness, staff & service, amenities
Great overall. The pipes are loud though. When someone from another room showers, you can really hear the water running through the pipes. Not sure if it’s because we had the jet tub in our room but it woke us up in the middle of the night.
Paulina
Stayed 3 nights in Mar 2024
Response from Best Western Alderwood on 21 Mar 2024
Thank you for the review, sorry that you were woken up in the middle of the night. It sounds like your stay was good other than being woken up in the middle of night due to someone taking a shower.
Response from Best Western Alderwood on 12 Mar 2024
Hello Park,Thank you for taking the time to review Best Western Alderwood. I am happy to see that you enjoyed your stay. We hope you stay with us the next time you are in the Lynnwood, WA area.
8/10 Good
Himansh
Travelled with family
5 Mar 2024
Liked: Cleanliness, staff & service, amenities
Morning breakfast is not that great. Staff were friendly.
Property is pretty old.
Himansh
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on 5 Mar 2024
Hello Himansh, Thank you for taking the time to review Best Western Alderwood. I am glad to see that you enjoyed our friendly staff. We love having opportunities to improve our breakfast. I would love to hear from you with any suggestions. We hope you will come back to see us again!
This was a return visit and we would return again. Some stuff is kinda beat up but it’s all serviceable and the staff was great.
John
Stayed 3 nights in Feb 2024
Response from Best Western Alderwood on 4 Mar 2024
Hello John, Thank you for taking the time to review Best Western Alderwood. I am pleased to know that you enjoyed your stay and we look forward to seeing you again!
Response from Best Western Alderwood on 28 Feb 2024
Hello David, Thank you very much for your wonderful review of Best Western Alderwood. I am so happy to hear that you enjoyed our accommodating staff! I will be sure to pass your compliments along to the rest of the staff. We hope to welcome you back the next time you are in the Lynnwood, WA area.
Amazing customer service! There was a party happening in the event area and the music was coming right through the wall. I called the front desk and they moved us immediately.
Amanda
Stayed 2 nights in Feb 2024
Response from Best Western Alderwood on 20 Feb 2024
Hello Amanda, Thank you for taking the time to review Best Western Alderwood. I am sorry that the party disturbed you. I am pleased to hear you were able to move to another room! We hope you come back to see us the next time you are in town.
Response from Best Western Alderwood on 20 Feb 2024
Hello Angela,Thank you so much for taking the time to let us know how we are doing. I will be sure to share your positive Feeback with the staff! We hope to see you again!
This is our hotel of choice when going to Seattle and vicinity of. Great location, good staff and good breakfast.
jose
Stayed 2 nights in Feb 2024
Response from Best Western Staff on 18 Feb 2024
Thank you so much for your review, Jose! We are so happy to hear that we are your hotel of choice, and that you have had a good experience with us. Hope to see you again soon!
Very friendly staff, comfortable beds, clean but does need a little care in the bathroom. Good breakfast and overall a great experience.
Rebecca
Stayed 1 night in Feb 2024
Response from Hotel Management on 7 Feb 2024
We're sorry to hear about the bathrooms being less than expected, but we're glad to hear it didn't out too much of a damper on your stay. We're always looking to improve and next time we'll make sure to blow your expectations away!
Accommodations were very clean, everything I needed. Furnishings were in very good shape. Comfortable.
Cindy Lynn
Stayed 1 night in Feb 2024
Response from Hotel Management on 7 Feb 2024
Super happy to hear our hotel met all your needs. We can't wait to make your next stay even better!
6/10 Okay
Patrick
Travelled with family
29 Jan 2024
The location is very convenient. The room just seemed a bit old without a bathtub. The water from the toilet kept running too.
Patrick
Stayed 1 night in Jan 2024
Response from Best Western Staff on 29 Jan 2024
Thank you for your honest review of our hotel, we are always trying to find ways to make the stay of our guests that much better. As we progress in updating the hotel we hope that your expirence with us becomes more pleasant. We do have rooms with bathtubs in them as well so please feel free to make any suggestions at check in and we would be happy to accommodate!
Location is excellent, very convenient access. Friendly and professional staff. Breakfast was kind of "standard" but well served and very adequate. Would stay again.
Patrick
Stayed 3 nights in Jan 2024
Response from Best Western Staff on 14 Jan 2024
Thank you for your review of our hotel! We appreciate you taking your time to do so. We are so glad to hear you had a good stay. Looking forward to your next visit!
4/10 Poor
Lorraine, Victoria
13 Jan 2024
Lorraine
Stayed 1 night in Jan 2024
Response from Best Western Staff on 14 Jan 2024
Dear Lorraine, we're disappointed to hear about your sub-par experience, and we'll strive to do better. We appologize for any frustration and would appreciate to know what we could do better for your future stays with us.
Response from Best Western Alderwood on 9 Jan 2024
Thank you for staying with us! We hope to see you again soon
10/10 Excellent
Theresa, Delano
27 Dec 2023
Theresa
Stayed 5 nights in Dec 2023
Response from Best Western Alderwood on 1 Jan 2024
Hello Theresa, Thank you for taking the time to review Best Western Alderwood! I am very pleased to see you enjoyed your stay with us and I will be sharing your positive feedback with the staff. We look forward to welcoming you back the next time you are in the Lynnwood WA area.
This is our go to hotel when in the area. Staff is always friendly and helpful. Breakfast is great and there's lots of shopping all around. Rooms are standard but clean.
Jaime
Stayed 1 night in Dec 2023
Response from Best Western Alderwood on 18 Dec 2023
Thank you Jaime for your review. We hope to see you again!
Response from Best Western Alderwood on 16 Dec 2023
Hello Debby,Thank you so much for taking the time to review our hotel. I am so pleased to know that you enjoyed your stay with us. We hope to see you the next time you are in the Lynnwood, WA area!
10/10 Excellent
Chris
15 Dec 2023
Chris
Stayed 1 night in Dec 2023
Response from Best Western Alderwood on 9 Jan 2024
Thank you for staying with us! We hope to see you again soon
As in past years, we appreciated your overall good service and facility. We'llbe back again.
Jane
Stayed 4 nights in Dec 2023
Response from Best Western Alderwood on 13 Dec 2023
Hello Jane, Thank you for taking the time to review Best Western Alderwood. I am so pleased to know that you enjoy your stay when you are with us. We look forward to your return!