All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 204 out of 368 reviews" "
10 - Excellent
204
Rating 8 - Good. 123 out of 368 reviews" "
8 - Good
123
Rating 6 - Okay. 25 out of 368 reviews" "
6 - Okay
25
Rating 4 - Poor. 9 out of 368 reviews" "
4 - Poor
9
Rating 2 - Terrible. 7 out of 368 reviews" "
2 - Terrible
7
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Debra
Travelled with partner
23 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water.
Debra
Stayed 1 night in Oct 2023
8/10 Good
Ellen
Travelled with family
28 Sept 2023
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Location was ideal, very easy and short walk to Fira. Staff were excellent - very helpful in organising day cruise and hire car. Pool area very nice. Room fine, bathroom a bit basic, but overall a good choice.
Everything was perfect except for the fact it was on a very busy main road. Good location for the town and plenty of parking. Really good breakfast and staff very helpful.
Hotel full of flies in the whole facility, including rooms and breakfast area. They provided only one bottle of water for the whole stayed, if you ask for an additional bottle they will charge you. Breakfast cheap, if you ask for eggs, extra, no towels were aloud out of the pool area. I reserved pay at the property and the charged me the day before one night. I would not recommend you this hotel for the price. Price were low and they didn’t wanted to matched with the current price.
Spacious room with terrace; excellent location ; clean service ; everything was Good .
GERARDO
Stayed 3 nights in Jun 2023
8/10 Good
Gwen
29 Jun 2023
Nice Hotel
Lovely place, near main area, supermarket nearby, lovely staff, everything clean, room ok, a bit basic, pool good, breakfast ok, coffee weak 😀 drinks and food available at pool which was nice.
2 night stay in Fira and we were very pleased with the Philippion. The room was clean and our balcony was private. The grounds were lovely. We didn’t use the pool but sat near it for breakfast. Location was a quick 5 min walk to all the restaurants and shops. They arranged ferry transfer and our driver felt more like a personal tour guide. Would definitely recommend for all travel purposes. Enjoy!!
This property is a short walk from town. It’s quiet and rooms are big. The breakfast was good! The only things we didn’t like were the beds were not that comfortable and the pool is unheated. But I think most hotels do not heat their pools.
The room was great and very clean. The property as a whole was in pristine shape and very well manicured. Breakfast was a nice way of finishing our stay. The only negative was the room was described as having a balcony with the volcano view. We had the volcano view, but on the first floor, you kind of felt like you were sitting in the parking lot instead of having a somewhat private balcony. Everything else was great and definitely recommend staying there!
We arrived late, around midnight, but unfortunately, we were told there was no hot water. It got fixed in the morning. In addition, we felt it was smelly in the bathroom, so we bought breach and cleaning spray to clean it ourselves. We didn’t notify the hotel, as I thought we might be picky. Other than those, we enjoyed our stay at the hotel.
Positive: very helpful and informative staff, good location, new and clean rooms and facilities, great breakfast, early check in, luggage storage
Negative: only the first bottle of water is supplied and for free
The hotel is walking distance from Fira town center. The hotel room and outside surrounding areas are clean. The staff was wonderful. I would stay at this hotel again.
We stayed a total of 5 nights in room 103. This was our first family trip so I was very worried about baby different things including the safety of my newborn twin babies. However, I am quickly learnt that there was nothing to worry about! All staff are extremely friendly and helpful, the 2 lovely cleaning ladies really went out their way to help us - every day our rooms were spotless and bathroom was cleaned too. I couldn't help but apologise to them every day for the mess but they just told us to enjoy our holiday because back in UK u have to clean hahaha honestly cannot stress enough how nice this place is. There is wi-fi everywhere, the pool was always clean, breakfast had fresh food including the best Greek yoghurt I have ever had... Everything was above excellence. Location wise, it's a nice 10 mins walk from town center.
Location, breakfast, staff and internet speed all were great.
Only the size of the room, washroom and the only window was too small.
Everything else specially breakfast was amazing! 👍👌
10/10 place to stay. The staff is very attentive and friendly. The room and breakfast are great and the location is super convenient. Had a very pleasant stay:)
Spotless and
Nice location
Beds lovely friendly staff
A good choice to stay
Always felt welcome
Watched the sunset just across the road
Amazing
Negatives
I struggle to find any with this hotel
Thank you