2/10 Terrible
Timothy
Travelled with family
5 Jun 2024
Disliked: Staff & service, amenities, property conditions & facilities
WARNING** DON'TDO IT. The ENTRENCE TO ON SIGHT POARKING tore up the under side of our mid sized rental car. It high centered. If you make it down to the lower parking after taring up the bottom of the car the PARKING SPACEAS ARE VERY SMALL, You cant hardily open the door with out dinging a car or pole. and there isn't enough spaces for every room. So don't assume you will be parking in there if they manage to sell out.
The guy at the desk tried to make it out to be our fault. We took pictures of the scrape marks on the hump where this has been going on for a very long time. We tried to get our $ back for the stay. We had booked in advance so we could get a place with parking. He would only give back 2 of the 3 night stay. We haven't seen that back on the card yet. We are waiting. Some times it takes a few days to post. "NICE RACKET" Damage cars and then take your $ for a stay you won't use cause you can't park safely. Oh and We had to start all over to find a place to stay and it cost us twice for a stay. It made us not want to come back to San Fran.
Timothy
Stayed 3 nights in Jun 2024