2/10 Terrible
Maricella
Travelled with family
7 Apr 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst place I've ever been. To start I got there almost at 5 pm, got my room and a guy was still working on defrosting the mini fridge. He said he was almost done and i guess he expected for me to wait until he was done but I asked if there were another available room, they gave me another one and as soon as me and son took off our shoes we completely soaked our socks, the carpet from on one side of the room was completely wet and I don't even want to know where the water was coming from. I go to the front desk and the lady called the same guy that was at the first room and he said first room was ready and was the only available. I asked if everything was okay with the fridge because I really needed to use it and he said yes. Fridge was still dirty and not working. At that point I was so frustrated, and tired from my trip that I just stayed in that room. Room is really old and needs a lot of work and renovation. On top of everything there were two guys knocking and calling someone at 3 in the morning in the room in front of mine and woke up my son and he got very scared , I tried to look what was going on throughout the door pick hole but even the thing is in bad condition that you can't see anything clear. Breakfast, not even coffe was good. I paid over two hundred for just one night so i was expecting something a little bit better.
Maricella
Stayed 1 night in Apr 2024