Lobby sitting area

Reviews of Days Inn by Wyndham San Antonio Airport

2 out of 5
Days Inn by Wyndham San Antonio Airport
542 NE Loop 410, San Antonio, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1004 reviews" "
Rating 8 - Good. 275 out of 1004 reviews" "
Rating 6 - Okay. 138 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 80 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were charged twice for the $15 Shuttle fee to the airport because the clerk said my card did not go through for the extra $15 and charged my husband's card. And the supposed free shuttle only works after 6 AM which totally eliminates the opportunity to use them for an early flight
Stayed 1 night in May 2024

6/10 Okay

Dorothy

Unhappy that no Breakfast facilities available! Receiving desk staff was polite and helpful!
Stayed 1 night in May 2024

10/10 Excellent

Quoc D

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep well
Stayed 1 night in May 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
the staff at the hotel are fantastic! very kind, friendly and professional!! they were the only bright spot in my stressful trip. shuttle to/from airport is so convenient. hotel is quiet in room and halls. only thing is it surrounded by highways so didnt feel comfortable walking around and far to walk to resteraunts. a big shout out to manny and other staff front desk and housekeeping who made me feel so comfortable-they deserve raises (i stayed may 2 & 3)!
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great; however, there was no way to leave the hotel unless you had a vehicle since it was right next to the highway.
Stayed 1 night in May 2024

10/10 Excellent

Jeffery, Poynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and accommodating with my late check in.
Stayed 1 night in Apr 2024

10/10 Excellent

David, El paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and accommodating. Beds where comfy and clean
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the hotel for the free shuttle. I also booked for the free breakfast. There is a paper sign over the breakfast hours to say it's closed. Their website, and the Expedia website, list the amenity. I recognize the hotel is not a resort but there were lots of stains on the carpet. Because of the location we couldn't really walk anywhere safely and had to resort to a food delivery service to eat dinner. The first staff member was friendly. The second just worked there and didn't engage in any conversation at checkout. I would've paid more to stay somewhere else. I wouldn't return.
Stayed 1 night in Apr 2024

6/10 Okay

Eduardo

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Katherine, Burlington

Disliked: Staff & service, amenities
There was no breakfast. Vending machine was out of bottled water. Not ideal.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Just needed a room near the airport before a very early flight. The room was clean, the bed comfortable, and all was in working order. Totally satisfied for our needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Hal

Stayed 1 night in Apr 2024

10/10 Excellent

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Bed super comfortable. It was hard keeping the bright lights from outside from keeping us awake. Wider curtains may have hrlped. Otherwise… great!
Stayed 1 night in Apr 2024

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sink stopper would not open.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Mary Ann

Liked: Cleanliness
It was fine as a place to stay prior to an early morning flight.
Stayed 1 night in Mar 2024

4/10 Poor

Sarah Britt

Disliked: Cleanliness, staff & service, property conditions & facilities
The linens seemed to be fresh, otherwise the property is dirty. Don't take off your socks, holes and stains in the curtains, and it's not in a very safe area and not enough parking, but you are directly next to the airport and it was ok for simple few hours to get a fast sleep only for 3 people to split the $113. The breakfast wasn't available and looks like it hasn't been for a long time.
Stayed 1 night in Mar 2024

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was beyond awesome
Stayed 1 night in Mar 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

James

Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far all has gone well.
Stayed 1 night in Mar 2024

10/10 Excellent

jonathan, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good thank you
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Booked last minute and excellent service getting picked up from airport and bringing us back at 3:45am in the morning. Room was Night well upkept but was clean.
Stayed 1 night in Mar 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and near the airport.
Stayed 1 night in Mar 2024

8/10 Good

Ks

Travelled with family
Close to airport and suited our travel plans. No frills, but clean and comfortable. Staff was an accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall, it was a pleasant stay. The room did smell a bit, but overall good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness
Very clean and extremely convenient to airport. Shuttle took less than 5 minutes. There was no place within walking distance to eat or get a drink. Staff was kind and courteous. I am happy with my choice.
Stayed 1 night in Mar 2024

8/10 Good

jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff Reasonable price
Stayed 1 night in Feb 2024

2/10 Terrible

Jefferson

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the check-in desk, I was informed that a credit card was required for a deposit. However, I was surprised to learn that the deposit amount was $60, which exceeded the cost of my nightly stay. In my previous experiences at lower-cost accommodations, the deposit requirement typically did not exceed $20. Additionally, I was disappointed to find that the facilities were subpar, with cockroaches observed running along the bathroom walls.
Stayed 1 night in Feb 2024

8/10 Good

Marlen, SAN BERNARDINO

Liked: Cleanliness, staff & service, property conditions & facilities
Property is near the airport. The attendant provided shuttle drop off at airport. Less than 10 minutes drive. The room is small, a little bit cramped with 2 stuffed chairs. I could have one desk chair instead. Bed was comfortable. The place is clean. Has mini-fridge and microwave, small coffee maker. No USB plugs and only one accessible plug for charger not to near night stand or desk. Has drawers to put clothes in, a small TV, hangers in closet, and ironing board/iron. Room was quiet considering how close it is to the freeway. It was advertised with breakfast, but the breakfast room was closed "for safety reasons." I did not reall miss the breakfast, but it should be taken out the the property features. I would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy fan in my room, also strange odor that eventually went away w/ the AC on. Excellent bed, excellent shower (plenty of hot water!), staff were very helpful, friendly. Hotel is older, but fairly clean. Note - airport shuttle service is by reservation only and stops at 11pm. My flight arrived at 11:30 pm and so I had to use Lyft to drive me there.
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Stayed 1 night in Feb 2024

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, could use an update
Stayed 1 night in Feb 2024

2/10 Terrible

Susana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible, bad experience
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zzzz
The bed was comfortable and pillows were perfect no loud noises. Just a good night sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. The room and bathroom were clean. The are was quiet. Definitely would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Stayed 1 night in Feb 2024

2/10 Terrible

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Close
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good except for some small issues with the room needing some updating. Corner of the wall as you walk in is chipped a lot from people hitting it with suitcases and such, carpet seems to need cleaning (was a little damp feeling), mold in the corners of the shower. Other than that it was quiet and we felt safe staying there.
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV did not work good.
Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Comfy bed. Nice large TV with good reception and lots of channels. Hot water in shower with great water pressure.
Stayed 1 night in Jan 2024

8/10 Good

henry, waldwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The management was excellent
Stayed 1 night in Jan 2024

8/10 Good

Nelson

Stayed 1 night in Jan 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and good. Also very safe
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
So-So Stay
The room door was hard to open as it scraped along the floor. The door frame had a gap to the door itself so you could see the hallway. It was a safety concern as someone could slide something through the gap and release the safety latch The bed was comfortable but an extra blanket would have been nice. A TV channel guide would be helpful. The hotel clerk did not greet me when he returned nor bid me goodbye as I walked out.
Stayed 1 night in Jan 2024

10/10 Excellent

anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Great for the money and you really get what you pay for. Solid rooms and comfortable beds. Bath isn’t anything crazy. Front desk staff isn’t really attentive, but got the job done, sort of spoke in a rude manner for no reason. Would still recommend as the inconvenience don’t outweigh the pros.
Stayed 2 nights in Jan 2024

6/10 Okay

James

Stayed 1 night in Jan 2024