Boulevard Galerías Saltillo No 375-1, Colonia Residencial Los Parques, Saltillo, COAH
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Sr Juan, Muchas Gracias por sus comentariosAgradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Nice place while visiting for work. Great bed and slept great. Had limited hot water while showering in the morning; however, I chalk it up to system use.
Shawn M
Stayed 1 night in Feb 2024
Response from Daniela Ramos on 26 Feb 2024
Sr Shawn, We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
Muy buen hotel de primera. Lo unico que tendria que decir es que en su pagina dice que cobran un precio por mascota pero en el hotel te dan otro precio. Yo soy de las personas que no les gusta las sorpresas. Si me dicen que pague $100 los pago, pero que en el hotel no me digan que son $101, Porque eso me molesta. Pero el hotel y la atencion son de primera y me pienso quedar hai cada vez que viaje a mexico por carretera desde Texas. Mi espanol no es muy bueno, Mil disculpas.
MIGUEL
Stayed 1 night in Dec 2023
Response from Daniela Ramos on 8 Feb 2024
Buen dia Sr Miguel Agradecemos su preferencia en haberse hospedado con nosotros, esperemos que su estancia en Courtyard by Marriot Saltillo haya sido placentera. Nos aseguraremos verificar los precios en nuestra pagina para para evitar cualquier inconveniente al momento de su alojamiento.
2/10 Terrible
Daniel
25 Sept 2023
Room assigned got 2 lamps not working. Air conditioner noisy we need to change room And tv was not Hi def . Terrible service . Did not clean the room until 5 pm . Will never stay there again
Daniel
Stayed 2 nights in Sep 2023
Response from Daniela Ramos on 2 Oct 2023
We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Sr Rodolfo, agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Very well located, brand new, good restaurants and bars withinn walking distance.
JOSE
Stayed 1 night in Jul 2023
Response from Daniela Ramos on 18 Jul 2023
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
The area is great. Walking distance to multiple restaurants
Jose
Stayed 1 night in Jul 2023
Response from Daniela Ramos on 12 Jul 2023
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto. Saludos Cordiales
Hola! Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto. Será un placer tenerlo en casa!
This is the best hotel ever! It’s Pet friendly and staff was the best! Shopping mall and restaurants few steps away :) loved it!
maria
Stayed 1 night in Jun 2023
Response from Daniela Ramos on 12 Jun 2023
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
2/10 Terrible
Francisco, metairie
11 Jun 2023
Disliked: Cleanliness, staff & service
I left my room in the morning and removed the do not disturb sign, when I came back at night my room was the same as I left it in the morning. I called front desk but they just told me that they didn’t have people to clean the rooms that day.
Francisco
Stayed 2 nights in Jun 2023
Response from Julio on 12 Jun 2023
Dear Mr. Francisco,Thank you for taking the time to share your thoughts regarding this issue. Thank you for letting us know. I will share your message with the leadership team of our hotel, to rectify our processes in order to prevent a similar situation in the future.Once again, thank you for taking the time to share your comments. I thank you for choosing to stay with us.Sincerely,Julio Cesar Bernal CortesGuest Care Manager
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Muy recomendable, excelente ubicación e instalaciones.
Juan
Stayed 1 night in Jun 2023
Response from Daniela Ramos on 5 Jun 2023
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
Very nice and modern hotel, great service, allowed me early check in, good restaurants nearby within walking distance, quiet, and great breakfast!
Michael
Stayed 1 night in Apr 2023
Response from Daniela Ramos on 20 Apr 2023
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
8/10 Good
Floyd
16 Apr 2023
Floyd
Stayed 1 night in Apr 2023
Response from Daniela Ramos on 17 Apr 2023
Agradecemos su preferencia por contar con nosotros, esperamos que su estadía en Courtyard by Marriott Saltillo haya sido placentera. Nos aseguraremos de mejorar para evitar cualquier inconveniente a la hora de su alojamiento.
4/10 Poor
Hugo
Travelled with family
17 Mar 2023
Liked: Property conditions & facilities
When we arrived it was beautiful, nice! clean rooms they were nice but we got discriminated because there was nothing but white people staying there and when we arrived we were probably the only Mexicans there at the moment. My dad was walking to the bathroom and a guy from the hotel stopped him telling him “only guests of the hotel could use the bathroom” and my mom dad told him he was a guest. Also at the buffet right away they told us card only because I guess we looked like we weren’t coming from the US we didn’t have credit cards and whenever we pulled out the card to pay, she Right away said “American cards only” so my mom pulled out her credit card and lady was shocked and said “oh your American ur coming from the USA” I guess we have to look fancy to stay here or look rich. Overall the area was pretty and walkable to anything restaurant a small kids play across and food stands.
Hugo
Stayed 2 nights in Mar 2023
Response from Daniela Ramos on 6 May 2023
We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Check in muy sencillo, muy amable el personal. La habitación muy limpia y remodelada recientemente. La ubocación eatá en muy buena área cerca de muchos reataurantea (recomiendo La Canasta). Cama muy cómida
Melody Michelle
Stayed 1 night in Feb 2023
Response from Daniela Ramos on 27 Feb 2023
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
8/10 Good
Claudia
21 Feb 2023
Liked: Cleanliness, staff & service, room comfort
No water pressure
They’re worth the word no water pressur
Claudia
Stayed 1 night in Feb 2023
Response from Daniela Ramos on 22 Feb 2023
We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
2/10 Terrible
Nelson
19 Dec 2022
Nelson
Stayed 1 night in Dec 2022
Response from Daniela Ramos on 21 Nov 2023
Agradecemos su preferencia en haberse hospedado con nosotros, esperemos que su estancia en Courtyard by Marriot Saltillo haya sido placentera. Nos aseguraremos mejorar nuestro mantenimiento a la habitación para evitar cualquier inconveniente al momento de su alojamiento.
8/10 Good
Sugeid
11 Dec 2022
Sugeid
Stayed 3 nights in Dec 2022
Response from Daniela Ramos on 13 Dec 2022
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Breakfast was horrible, the worst hotel breakfast I had in years, bad coffee, bad food, no waffle flour, fruit juices very bad tasting
Verified traveller
Stayed 2 nights in Sep 2022
Response from CY Saltillo on 3 Oct 2022
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.Regards!
4/10 Poor
Barrington, Morrisville
Business traveller, Travelled with partner
25 Sept 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor design. Had to carry luggage down steps in rain to get to parking underneath building. Not pet friendly—no place to take dogs outside. Not functional.
Barrington
Stayed 1 night in Sep 2022
Response from Daniela Ramos on 4 Oct 2022
We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
We were very happy with selecting this property for our visit with friends to Saltillo. It couldn't have been a nicer place to stay.
Ruanne
Stayed 4 nights in Sep 2022
Response from Daniela Ramos on 19 Sept 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Everything was quite good; but due to the fee would be fair to have breakfast included
Miguel
Stayed 1 night in Aug 2022
Response from Daniela Ramos on 6 Sept 2022
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
4/10 Poor
Raymond
15 Aug 2022
Raymond
Stayed 1 night in Aug 2022
Response from Daniela Ramos on 17 Aug 2022
We appreciate your preference in having us, we hope that your stay at Courtyard by Marriott Saltillo has been pleasant. We will make sure to improve to avoid any inconvenience at the time of your accommodation.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
The staff and facility were excellent. There was a small coffee shop adjacent to the hotel that was a great place to enjoy a morning cup of coffee.
Harold
Stayed 4 nights in Jul 2022
Response from Daniela Ramos on 18 Jul 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
Pretty nice and solid with all of the basics. Great location.
Sebastian
Stayed 1 night in May 2022
Response from Daniela R on 13 Jun 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
10/10 Excellent
Lorena Y
8 May 2022
Lorena Y
Stayed 2 nights in May 2022
Response from Daniela R on 9 May 2022
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.
Ser ice great..
I have difficulties to walk and front desk lady (Damaris) was very nice, great customer service!!! She made 2 persons from staff to look and verify a clean room at first floor near elavator due to my conditon...
THANK YOU DAMARIS! You made this stay GREAT because of your customer service!!
Clean room and walk-in shower...
Brenda B.
Stayed 1 night in Jan 2022
Response from Daniela R on 18 Jan 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
I really liked the surrounding area. It was very nice and safe.
Ruanne
Stayed 3 nights in Dec 2021
Response from Daniela R on 4 Jan 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
It would be very helpful if you could provide a Tesla charger in the garage. I will be looking for a hotel that provides a Tesla charger
David
Stayed 1 night in Dec 2021
Response from Daniela R on 4 Jan 2022
We appreciate the opportunity you gave us for your accommodation, on behalf of the entire team that forms Courtyard by Marriott we appreciate your preference and hope to see you very soon.
Agradecemos la oportunidad que nos brindó para su alojamiento, de parte de todo el equipo que forma Courtyard by Marriott agradecemos su preferencia y esperamos verle muy pronto.