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"Charming hotel close to everything - attractions, dining and transportation. The staff was friendly and attentive throughout our stay. We indavertently left a valuable item in the room at checkout. The hotel located it and arranged for shipment back to the US. Thank you!"

"A really nice hotel. Only minor complaints are that the elevators were too slow (which caused issues around mealtimes and at checkout) and the area has a lot of traffic noise (especially if you have the windows open)."

"All the staff were great and the staff organizing the breakfast were brilliant as was the breakfast. "

"This hotel is brilliant! Probably the best value in Bournemouth, with an indoor pool and ample parking ( unlike many in the area!) A very comfortable stay with excellent breakfasts. The staff are all so friendly and helpful, especially Carol at reception and the 2 Polish ladies at breakfast. We were even impressed by the swimming teachers in the pool. I’ll bring my grand-daughter next time!"

"The staff were very friendly and helpful. I could not fault the staff. The bathrooms however need some work as we had a couple of rooms and on both occasions something was not right in them. "

"Lovely refurbished room. Impressed with the set up and the little details. Breakfast was delicious. "

"Perfect location, great room and lovely staff."

"Great place to stay"

"Sraff were very efficient and friendly. Excellent value and easy journey to Southampton port."