Saint-Herblain Apart Hotels

"Everything! Staff VERY helpful!"

"Friendly staff."

"Very central location Welcoming reception Club worth it"

"Very nice spot, the stuff were very friendly. Very clean with all comforts"

"Excellent 2 level overnight or long-term accommodation, with well-organized kitchen, cooking facility, fridge and microwave. Good internet, clean rooms, lovely living area, enough amenities, just toilet is downstairs, but manageable. Free onsite safe parking. Good value for money. Check in staff friendly."

"Small room but cozy. That's all we needed. Good breakfast at low price. Friendly staff."

"Hotel lovely, clean, front desk receptionist Wilmer was wonderful, very attentive, informative, accommodating. Attentive also to restocking breakfast buffet. Thank you Wilmer for solving my room situation. Deeply appreciate your kindness."

"Walked from the airport with bags on a trolley. As they don't have trolleys at the hotel the person on reception kindly stored my trolley so i could use it to get back to the airport the following day. Only negative is there is no night restaurant on site and you have to go to the hotel next door, not a deal breaker as its only about 50m away"

"Asked within allowed timeframe to change from 2 nights to 1 night, which was approved by manager, in a written email response. We only slept there 1 night and checked out in the morning. However, upon check in, we were charged for 2 nights, despite said approval. There was no reasoning with the manager, she insisted that we had no right for a refund because I had said we would leave in the evening, even though we left in the morning, and despite teh fact she had previously approved the booking change. Insisted that all claims for a refund should be with Expedia. I which I could copy and paste her email response, proving my point and her words. Very poor guest relations. "