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Wai Ora Lakeside Spa Resort

2.5 star property
Beach hotel with a full-service spa and a conference centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers
Superior Suite
Daily English breakfast for a fee
Lobby
Panoramic Studio Suite, 1 King Bed, Lake View | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tub
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
The price is NZ$135
Price available on 27/5/2024

Explore the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • Popular LocationPolynesian Spa10 min drive
  • Popular LocationSkyline Rotorua14 min drive
  • AirportHamilton (HLZ-Hamilton Intl.)90 min drive
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Room options

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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Pool
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Parking included
Free WiFi
8.8 out of 10, Excellent, (1004)
The price is NZ$169
includes taxes & fees
27 May - 28 May
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About the area

Rotorua

Wai Ora Lakeside Spa Resort is located in Holdens Bay, a neighbourhood in Rotorua. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Redwoods Whakarewarewa Forest and Whakarewarewa Thermal Reserve. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Visit our Rotorua travel guideOpens in a new window

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Rotorua Central Mall - 9 min drive
  • Polynesian Spa - 10 min drive
  • Eat Street - 10 min drive
  • Skyline Rotorua - 14 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • Bp - 5 min drive
  • Saigon '60S Vietnamese Cuisine - 9 min drive
  • McDonald's - 11 min walk
  • Lady Jane's Ice Cream Parlour - 10 min drive
  • Brew | Craft Beer Pub - 10 min drive

About this property

Wai Ora Lakeside Spa Resort

Hotel located in Holdens Bay
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in aromatherapy, a body treatment and a manicure/pedicure at wai ora day spa, the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • English breakfast (surcharge), a free local area shuttle and a local area shuttle
  • Wedding services, smoke-free property and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Wai Ora Lakeside Spa Resort boast comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free toiletries and hairdryers
  • 40-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 8 kilometres
  • Area shuttle
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 to 26 for adults and NZD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.75 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately NZD 20 to 26 for adults and from NZD 10 to 20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
The seasonal outdoor pool closes in December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM to 9:00 PM.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 27 May 2024 start from NZ$135.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wai Ora Lakeside Spa Resort?

Self-parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Checkout is at 11 AM. Late checkout is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is 0.3 mi (0.4 km) from Te Amorangi Museum and 2.1 mi (3.4 km) from Haiku Pathway. Whakarewarewa Hot Springs and Redwoods Whakarewarewa Forest are also within 6 miles (10 km).

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 497 reviews" "
Rating 8 - Good. 173 out of 497 reviews" "
Rating 6 - Okay. 58 out of 497 reviews" "
Rating 4 - Poor. 24 out of 497 reviews" "
Rating 2 - Terrible. 16 out of 497 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, gorgeous lake views. Very pleased. Perfectly clean and tidy.
Stayed 1 night in May 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed using spa. Nice location beside lake. Food at restaurant was very basic.
Stayed 2 nights in May 2024

6/10 Okay

EDIGER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel by the lake, it’s location is out side Rotorua for those who like walking it’s walkable to Rotorua, it’s close to the airport but hardly saw or heard any planes. It’s close to the red woods forest and Te Puia. The hotel has a swimming pool and hot pool with a spa attached. A lovely place to stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing resort. Would definitely recommend. Beautiful location by the lake. Staff very accommodating and Breakfast very tasty Car required as located out of town
Stayed 1 night in Apr 2024

6/10 Okay

Turake

Business traveller
Liked: Cleanliness, staff & service
Clean and tidy - great view of lake. Stayed for the night and very quiet - lights/fan in the bathroom not working.
Stayed 1 night in Apr 2024

2/10 Terrible

Sanjeev

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property manager was rude and constantly fighting with her employees. She talked loudly in her native language and was using foul language in front of guests. We had requested early check in, but were asked to wait beyond the regular check in time. I am asking for a full refund of our stay.
Stayed 1 night in Mar 2024

8/10 Good

Laura, Maple Valley

Liked: Amenities
While not in Rotorua itself, this resort is minutes from city center and away from the sulphur smell. Lovely setting and attentive staff. Free laundry is a major plus! Easy parking and access to all rooms. The rooms are a bit dated but very clean and comfortable. Excellent T food!
Stayed 4 nights in Mar 2024

4/10 Poor

Taryn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Basically had 1 staff member running the whole place. Sauna didn’t work, steam room had to be turned on before use by the one guy doing all the other jobs then had to wait 20 mins for it. You can find better in the area for similar price.
Stayed 1 night in Mar 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful lakeside property felt like a nice getaway.
Stayed 2 nights in Feb 2024