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Reviews of Rose Court Motel, Rotorua

4 out of 5
Rose Court Motel, Rotorua
329 Fenton Street, Rotorua

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 143 reviews" "
Rating 8 - Good. 56 out of 143 reviews" "
Rating 6 - Okay. 19 out of 143 reviews" "
Rating 4 - Poor. 3 out of 143 reviews" "
Rating 2 - Terrible. 1 out of 143 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but a conscious with the next doors neighbors.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pool in room.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a spa. They service room each day. The owner has said any thing I won't just come to office. The corner where it is for a island is very noisy for morning and late afternoon traffic. But my bedroom was at back.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
We stayed here for 2 nights and it was lovely. The bathroom was a little tired but the room had everything we needed and was clean and tidy. The bed was comfy, our room was quiet and warm and the spa was lovely. The staff were very helpful and it was close to town. Great value for money and would stay again.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
everything was good n good price. just need to upgrade bathroom or put more lights in that area it was dark n scary to me
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 3 nights in Feb 2021

8/10 Good

Tania

Liked: Cleanliness
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

chris, opo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
older motel but good to use had spa which was great happy with our stay
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay.
Good room size, layout and kitchen appliances. Huge and comfy bed. Spa tub in the bathroom fantastic. Excellent value for money.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room layout and furnishings were very good. A pleasant room to sleep in
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location And easy to get to for what I needed
Stayed 1 night in Feb 2020

8/10 Good

Harama

Travelled with family and small children
Liked: Staff & service
There was an initial misunderstanding that was resolved and we were very satisfied. The room and spa were all we needed however I had to get the maid back to make the beds properly as the sheets and covers had just been pulled up and were still rumpled and not tucked in. There were also small ants in the bathroom. Other than that it wasnt that bad......we stayed two nights.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Good location. Needs a make over. Bed was comfortable.
Stayed 3 nights in Jan 2020

6/10 Okay

Ethel

Liked: Staff & service, room comfort
A Comfortable Stay
We had a studio apartment which was situated behind the other units and quite dark. For one night, probably not an issue but for longer stays I think a bit more space and light would help. The spa was cool but again, dark and showing it's age with worn areas in the whole bathroom. Looked a bit tired really. Cleanliness overall was good but tops of the unit in kitchen quite dusty and grubby. Only noticed this because that's where the toaster was stored. Liked the staff who were all friendly and helpful. Also, although on a main street, a bit far from the shops/cafes if you want to walk - 20 minutes one way. Bed was comfortable with nice clean linen.
Stayed 3 nights in Jan 2020
Response from Xinyue Xu Manager on 30 Jan 2020
Thank you very much Ethel, We will try our best to make it better! Thanks for your advice. All the best to your 2020, hopefully can accommodated you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well equiped. The staff at the front dest was very helpful and friendly. Thanks.
Stayed 1 night in Jan 2020

10/10 Excellent

VS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was neat and clean except the carpet. Which looked like needed a wash. Amenities were also of good qualities.
Stayed 2 nights in Dec 2019
Response from Xinyue Xu Managaer on 30 Jan 2020
Thank you very much, We will see you next time.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean and well kept.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendly customer service & clean and tidy accommodation.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay, the spa was so relaxing and enjoyable... Ceiling fan wasnt working so had to sleep with windows open lol.
Stayed 1 night in Dec 2019

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we found this.
Great accommodations- kitchen stocked with essential dishes and appliances and a private spa in every room Very helpful staff and kid friendly. *Light sleepers might find traffic noise an issue.
Stayed 2 nights in Nov 2019
Response from Xinyue Xu on 23 Dec 2019
Thank you Dawn,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for money and I would recommend and return
Stayed 1 night in Nov 2019
Response from Xinyue on 26 Nov 2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and spacious for the price. Very accomadating. Gave me an extra night at a good price. Would stay again.
Stayed 2 nights in Nov 2019
Response from Xinyue on 26 Nov 2019
Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Xinyue on 21 Nov 2019
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from Xinyue Xu on 3 Nov 2019
Thank you very much.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great place to stay. Very friendly and helpful.
Stayed 2 nights in Apr 2019
Response from xinyue xu on 22 Apr 2019
Thank you Jo. See you next time.

4/10 Poor

Georg, Switzerland

Disliked: Cleanliness, amenities, property conditions & facilities
This property is in serious need of restoring. There's a constant waste water smell in the bathroom and kitchen areas. They advertise a "spa", but the jaccuzzi looks old and worn out. There was a door handle missing inside the bathroom, so I got stuck in there and had to ask someone outside to "free" me. Overall, a disappointing experience.
Stayed 1 night in Feb 2019
Response from xinyue on 14 Mar 2019
Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Rosecourt were amazing and went way beyond what was required.
Stayed 2 nights in Feb 2019
Response from Xinyue Xu on 18 Feb 2019
Thank you very much!Hopful can see you next time.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from xinyue xu on 6 Apr 2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very handy to everything, a great welcome
Stayed 1 night in Jan 2019
Response from Xinyue Xu on 18 Feb 2019
Thank you very much! All the best for this year!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to attractions, easy to find. Close to shops. Nice setout. Quiet even though near road.
Stayed 1 night in Jan 2019
Response from Xinyue Xu on 18 Feb 2019
Thank you very much!

10/10 Excellent

Vasanthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have been nice if there was a washing machine /dryer
Stayed 2 nights in Dec 2018
Response from Xinyue Xu on 18 Feb 2019
Thank you very much!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from xinyue xu on 18 Feb 2019
Thank you!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Xinyue Xu on 12 Nov 2018
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had comfortable stay. Close to city center. Loved the stay
Stayed 2 nights in Oct 2018
Response from Xinyue Xu on 12 Nov 2018
Thank you very much.

6/10 Okay

DavWo, Napier, NZ

Disliked: Property conditions & facilities
Very good bed, not so good bathroom - poorly designed, needs refurbishment. Unappealing spa bath.
Stayed 1 night in Oct 2018
Response from Xinyue Xu on 12 Nov 2018
Thank you very much.

8/10 Good

jenny

Liked: Cleanliness, room comfort
Clean, comfortable and cost effective. We enjoyed our stay. Private Spa was good. Comfortable beds everything you need.
Stayed 2 nights in Jul 2018
Response from Xinyue on 26 Jul 2018
Thank you very much Jenny,Hopeful can see you next time.

8/10 Good

TEODORICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Xinyue on 18 Jun 2018
Thank you! Hopeful can see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rose Court is an excellent example of how a motel should look. Everything in the room is in good condition and very clean. The staff are friendly and helpful.
Stayed 2 nights in May 2018
Response from Xinyue on 18 Jun 2018
Thank you very much！Hopeful can see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Adequate
The hotel is a bit old and need some work, and noisey but ok
Response from xinyue on 2 May 2018
Thank you very much. We are going to updating our facilities soon. Hopeful can see you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy and obliging staff
Comfortable stay, happy and obliging staff
Stayed 1 night in Mar 2018
Response from xinyue xu on 20 Mar 2018
Thank you very much. Hopeful can see you soon!

10/10 Excellent

Sina, Gisborne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town
Out of the busy traffic flow, very accessible down other streets
Stayed 2 nights in Feb 2018
Response from xinyue on 3 Mar 2018
Thank you very much!