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Reviews of Baymont by Wyndham Rocky Mount

2.5 out of 5
Baymont by Wyndham Rocky Mount
1730 N Main St, Rocky Mount, VA

Reviews

7.2

Good

Rating 10 - Excellent. 136 out of 476 reviews" "
Rating 8 - Good. 143 out of 476 reviews" "
Rating 6 - Okay. 96 out of 476 reviews" "
Rating 4 - Poor. 55 out of 476 reviews" "
Rating 2 - Terrible. 46 out of 476 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with family
Disliked: Staff & service
Desk staff and check in was great. We stayed for three nights and no one serviced the room during that time. Breakfast scrambled eggs were cold.
Stayed 3 nights in May 2024

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 2 nights in May 2024

8/10 Good

Mansoor

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2024

8/10 Good

Allen D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in May 2024

6/10 Okay

Khrisna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Having to park in the back because there was no available parking upfront was inconvenient. It was unsettling to see a group of loud people playing music and BBQing near the fence in the parking lot at 11 PM. Additionally, the hotel signs stating, "We are not responsible for any vehicle break-ins," did nothing to ease my concerns or help me rest.
Stayed 1 night in May 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleadant and helpful. They checked us in quickly and shared tips on where to get food. It was just an overnight stay and surely the stay was pleasant. It was an overall pleasant experience
Stayed 1 night in May 2024

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in May 2024

8/10 Good

Alicia R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of access to a main highway, that there were several restaurants nearby and, I liked the quiet area.
Stayed 2 nights in May 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was supposed to be a non-smoking room, but it smelled strongly of very stale cigarette smoke.
Stayed 1 night in May 2024

4/10 Poor

Allyson

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
This property has seen better days. Not many options in the area and honestly we just needed a bed. Booked a King, non-smoking room--got a room with two doubles. Very disappointed.
Stayed 1 night in May 2024

6/10 Okay

Traci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in great location. AC worked well. Lots of hot water. Found dirt and beard hairs on bathroom vanity. Tub had some hairs as well. Yuck. Cleaning folks knocked on door at 9am waking me and asking me if I was checking out. Checkout was at 11am. At 10:30am the day manager knocked on my door asking if I was checking out. I have never been in a hotel where they harass you to leave before checkout time.
Stayed 1 night in Apr 2024

10/10 Excellent

Kitana

Stayed 3 nights in Apr 2024

10/10 Excellent

David, Galax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely convenient to all the places I went and Va great place to stay
Stayed 1 night in Mar 2024

8/10 Good

Tina

Liked: Property conditions & facilities
The hotel is close to Arby's and KFC. The area is quite with mostly businessrs nearby. Could have been cleaner and breakfast has few options. Still a good place to rest.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Gerard

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charges upon check in were higher than agreed upon online. Outdated and poorly cared for hotel with outside outlet wiring exposed in multiple locations. "Continental Breakfast" was the WORST I have ever had, and you know how bad these can be. Cereal had two off choices. No fruit. Bagels were half sized. Scrambled eggs were rubbery and only the dregs available when I came in. Two hotel employees sitting on their phones and had to be told by someone to cook some more eggs. They were oblivious to customers. No juice. Etc.....
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Stayed 1 night in Feb 2024

10/10 Excellent

Faye

Stayed 1 night in Feb 2024

6/10 Okay

Dawn, Colonial Beach

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Amenities
Old hotel. Needs a makeover.
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Stayed 4 nights in Jan 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Janice

Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll come back
Wry good! Friendly check in staff!
Stayed 2 nights in Dec 2023

6/10 Okay

Kimberly

Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant.
Stayed 1 night in Nov 2023

6/10 Okay

Francine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Window leading to outside did not have a lock on it it was broken off.. there 2 nights before I noticed. Glad no one climbed in and took anything
Stayed 3 nights in Nov 2023

10/10 Excellent

Sean

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the cost
Stayed 1 night in Nov 2023

10/10 Excellent

bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it for the price and it was close to venue we went to ..
Stayed 1 night in Nov 2023

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Incredibly disappointing/gross
When we arrived late Thursday evening, they claimed the credit card didn't go through. They were friendly but I had to show proof on my credit card. Went to the room I reserved and it smelled stale and there was no hairdryer in the bathroom. They switched me to the only other room left that luckily had a hairdryer. This room smelled stale, carpets stained, had a stain on the fitted sheet located near my face, our shoes stuck to the bathroom floor, a pill was on the floor, and an old room service tray behind the loveseat, smoke detector removed and in a drawer. When I called the front desk, the connection on the phone was garbled (although they could hear me), where I could barely hear them. I asked for minimum a new fitted sheet which ultimately they didn't have. We flipped the fitted sheet so at least the stain was at our feet. At that point we saw the stain on the side of the mattress pad (gross!). Positive note, no bedbugs. Being that our arrival into town was so late and we had to be up by 6:30 changing hotels was not an option. There were also handprint smudges on the wall and basically everything felt dirty. I literally showered in my shoes. I know this property is undergoing renovations from being transferred over from a Comfort Inn, but I was appalled by the conditions and the $110 price for the room. I believed the Wyndham would have better conditions just by the name, but I was sadly mistaken. Never again!!!
stain on mattress pad
smoke detector no longer there (in a drawer)
stain on sheet
Stayed 1 night in Nov 2023

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASCAR race weekend
The room was clean, the beds and pillows were very comfortable and the TV was excellent.
Stayed 5 nights in Oct 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay while we in town for a funeral. I'm handicap and I would recommend a taller toilet. Other than that we loved it!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was suppose to have a king size bed, motel said not available, had a double size bed, room had an odor, ceiling had bugs, windows had bugs, walls had bugs. They said they were overbooked, but not a car in parking lot. After stating to christibe desk clerk agent abput the bugs, she said they were harmless.
Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

The staff was friendly and helpful. The rooms are clean but look like they haven’t been updated since the 1960s
Stayed 1 night in Oct 2023

4/10 Poor

Adrienne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This prpoerty was very dirty. Moldy showerhead, bathtub, sink, vent, heating unit. Hairdryer was disgusting. Coffee maker was disgusting. The only good thing was the friendly front desk staff. I would not stay here again
Stayed 2 nights in Oct 2023
Response from NAVEED on 24 Oct 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rocky Mount. I am sorry that you have some concerns about housekeeping issues. Please allow me to express my sincerest apologies. Your concerns are really addressed with our staff in timely manner to improve our quality and services We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

GAIL

Just average. Def not 5 star. Just the basics. No bedspread on the bed.
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Everyone was polite and helpfull.. Everytime we were coming in or leaving, the staff would great us be name ... We had a great stay
Stayed 4 nights in Sep 2023

6/10 Okay

Gary

Travelled with family and small children
Disliked: Property conditions & facilities
Place was clean and average.
Stayed 1 night in Oct 2023

6/10 Okay

Rohitash

Liked: Staff & service
Great hospitality
Stayed 1 night in Sep 2023

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities
I expected more for $109/night
Not the cleanest. They need to put more effort into cleaning and maintenance. For $109/night I would expect much more. Biggest +, very convenient location. No EV charging plug as listed.
Stayed 1 night in Oct 2023

2/10 Terrible

harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed
Absolutely disappointed!!! This place is awful and way overpriced for the location and conditions. The bed is horrible I feel the springs on the cheap mattress. The bathroom was not clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My 2nd stay
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ancestor's homes
Stayed 1 night in Oct 2023

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what you pay for.
Stayed 1 night in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the beds were really really soft.
Stayed 4 nights in Sep 2023