Front of property - evening/night

Reviews of Quest Rockhampton

4.5 out of 5
Quest Rockhampton
48 Victoria Parade, Rockhampton, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 366 reviews" "
Rating 8 - Good. 129 out of 366 reviews" "
Rating 6 - Okay. 24 out of 366 reviews" "
Rating 4 - Poor. 12 out of 366 reviews" "
Rating 2 - Terrible. 2 out of 366 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tewaiata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very lovely staff really enjoyed our stay :)
Stayed 1 night in May 2024
Response from Quest Rockhampton on 26 May 2024
Dear Tewaiata, thank you for your great review. We're so happy to hear that you enjoyed our very clean apartments and our lovely staff helped you enjoy an effortless stay. We hope to see you again in the near future. Kind Regards Quest Rockhampton

10/10 Excellent

Wayne

Liked: Cleanliness, room comfort
Stay again
2nd stay. Excellent.
Stayed 1 night in Jan 2024
Response from Quest Rockhampton on 20 Feb 2024
Hi Waynehank-you for your lovely review.Hope to see you again soon.Kind regards,Melinda

8/10 Good

Kevin

Stayed 1 night in Feb 2024
Response from Nat on 24 Mar 2024
Thank you for your great review. We hope to see you again in the near future. Kind Regards Quest Rockhampton

10/10 Excellent

TERRINA L

Stayed 1 night in Feb 2024
Response from Quest Rockhampton on 20 Feb 2024
HI Terrina,Thank-you for your lovely review.Hope to see you again soon.Kind regards,Melinda

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Quest Management on 8 Feb 2024
Good morning Mark,Thank-you for your lovely review.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wow what a place. I’m very impressed with these apartments. Great view of the city and river, impeccably clean, smart tv, WIFI. Nothing bad to say. I’d stay here again!
Stayed 1 night in Feb 2024
Response from Quest Management on 8 Feb 2024
Good Morning Lisa,Wow thank-you for this amazing review! It is so lovely to read that you found your apartment impressive.We hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great facilities in the room . Friendly supportive staff.
Stayed 1 night in Jan 2024
Response from Quest Management on 8 Feb 2024
Good morning John,Thank-you for your review, I will pass on your lovely comments to the staff. It is nice to hear you found our staff friendly and supportive and you found we had great facilities in our rooms.Hope to welcome you back soon.Kind regards,Melinda

8/10 Good

David

Stayed 1 night in Jan 2024
Response from Quest Management on 8 Feb 2024
Good Morning David,Thank-you for your lovely review.Hope to welcome you back again soon.Kind regards,Melinda

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Quest Rockhampton on 1 Jan 2024
Hi Jeff, thanks for taking the time to leave a great review. We are happy you enjoyed your stay with us and look forward to welcoming back in the near future. Kind Regards Quest Rockhampton

6/10 Okay

Naushad, Bulimba

Liked: Property conditions & facilities
Disliked: Cleanliness
The location was good, however the room was dirty. Floor was not vacuumed. There was chocolate on the floor and wrappers in each room.
Stayed 1 night in Dec 2023
Response from Quest Rockhampton on 1 Jan 2024
Hi Naushad, thank you so much for your feedback, we appreciate your time. We apologise that your apartment wasn't up to our normal standards upon your arrival. Unfortunately, housekeeping staff aren't available late in the afternoon. We're sorry that you weren't comfortable with the receptionist on duty coming to your apartment to vacuum it for you and make your stay a more enjoyable one. Please know your review has been passed onto Housekeeping Management who will continue to make improvements to our processes to ensure this won't happen in the future. We hope you had a great Christmas and New Year. Kind Regards Quest Rockhampton

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Stop over
Great place for a stopover.
Stayed 1 night in Dec 2023
Response from Quest Rockhampton on 1 Jan 2024
Hi Anthony, thanks so much for taking the time to leave a review, and a great one at that! We appreciate it. We're so glad you enjoyed our recently refurbished apartments and had a great stay. Hoping to see you in the near future. Kind Regards Quest Rockhampton

10/10 Excellent

Jodi

Liked: Cleanliness, property conditions & facilities
Handy location with some nice views.
Stayed 1 night in Dec 2023
Response from Quest Rockhampton on 1 Jan 2024
Hi Jodi, thank you so much for your great review! Our views of the river are lovely, especially in the evening! We are glad you had an effortless stay and look forward to welcoming you again in the near future. Kind Regards Quest Rockhampton

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Quest Rockhampton on 1 Jan 2024
Hi Greg, thank you for your great review! We're happy you had a great stay and look forward to seeing you again in the near future. Kind Regards Quest Rockhampton

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Impressed with this property. Thanks for having us. We'll be back.
Stayed 1 night in Oct 2023
Response from Quest Rockhampton on 2 Nov 2023
Hi Melissa,Thank you for your review. We are so pleased that you enjoyed your stay. I am pleased to hear that you will be back to enjoy the beautiful Quest Rockhampton again. RegardsMelQuest Rockhampton

8/10 Good

jan

Business traveller
Liked: Cleanliness, property conditions & facilities
Close to CBD.
Stayed 1 night in Sep 2023
Response from Quest Rockhampton on 2 Nov 2023
Hi Jan,Thank you for your review. We are so pleased that you enjoyed your stay.We look forward to welcoming you back soon.RegardsMelQuest Rockhampton

10/10 Excellent

Solomon

Stayed 3 nights in Sep 2023
Response from Quest Rockhampton on 2 Nov 2023
Hi Solomon,Thank you for your review. We are so pleased that you enjoyed your stay.We look forward to welcoming you back soon.RegardsMelQuest Rockhampton

6/10 Okay

Christopher, Runaway bay

Liked: Property conditions & facilities
Ok stay in a good locale
Stayed 1 night in Sep 2023
Response from Rockhampton Quest on 14 Sept 2023
Dear Christopher,Thank you for the review.I am so pleased that you enjoyed your stay at beautiful Quest Rockhampton.We hope to welcome you back soon.RegardsMel Manager at Quest Rockhampton.

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities Friendly and helpful staff Comfortable beds Good facilities in the apartment
Stayed 1 night in Sep 2023
Response from Quest Rockhampton on 6 Sept 2023
Dear Judith,Thank you for the review.I am so happy you enjoyed your stay, and you found the interactions with our team so helpful.I agree the property looks amazing after its recent refurbishment.We hope to welcome you back soon.RegardsMelQuest Rockhampton Manager

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ben on 5 Sept 2023
Hi HowardThanks for your kind review!Safe travelsQuest Management

8/10 Good

Zach

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ben on 5 Sept 2023
Hi ZachSo glad you had a nice stay at Quest Rockhampton.Safe travelsQuest Management

10/10 Excellent

Victoria

Travelled with partner
Liked: Amenities
Nice little apartment setup. Kitchen area with small fridge, toaster, kettle, and sink.
Stayed 1 night in Aug 2023
Response from Ben on 5 Sept 2023
Hi Victoria.It puts a smile on our face, that you enjoyed your stay with us, and we look forward to seeing you again when you next visit Rockhampton.Kind regardsQuest Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent location, very clean room with kitchenette, highly recommend this property
Stayed 1 night in Aug 2023
Response from Ben on 5 Sept 2023
Good AfternoonWe are so pleased that you found our property in a excellent location and very clean.Make sure and visit again when you next stay in Rockhampton.Kind regardsQuest Management

8/10 Good

Lihong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, can easy walk along the Fitzroy river. But our room was at the 1st floor and feels little bit noisy.
Stayed 2 nights in Aug 2023
Response from Ben on 5 Sept 2023
Hi LihongIt puts a smile on our face that you found our location great and very close for walking along the Fitzroy River.We wish you all the best in the future.Kind regardsQuest Management

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, clean and well maintained.
Stayed 1 night in Aug 2023
Response from Quest Management on 4 Aug 2023
Dear Casey,Thank you for your fantastic feedback.I will pass on your lovely comments to the team.We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

tracey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked how friendly they were and helpful with my arrival time as I was getting in to the motel after the reception closed.
Stayed 1 night in Jul 2023
Response from Quest Management on 4 Aug 2023
Dear Tracey,Thank you for your fantastic feedback.I will pass on your lovely comments to the team.We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

Katelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The two bedroom apartment had ample space for us and our two kids. Large living room, dining area, kitchen and work desk meant no-one was cramped.
Stayed 2 nights in Jul 2023
Response from Quest Management on 28 Jul 2023
Dear Katelyn,Thank you for your fantastic feedback.I am so glad you found the apartment spacious!We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

Shang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly and efficient service
Stayed 1 night in Jul 2023
Response from Quest Management on 28 Jul 2023
Dear Shang,Thank you for your fantastic feedback.It always lovely to hear you found our team friendly and you received effcient service.We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Melinda

8/10 Good

Cheryl

Stayed 1 night in Jul 2023
Response from Quest Management on 26 Jul 2023
Dear Cheryl,Thank you for your fantastic feedback.We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Quest Management

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with all we needed for our stay and super convenient location. We like staying at this hotel, only downside this time was the early morning noise from back of hotel. Ideally try and get a room higher than level 1 if possible to avoid the noise
Stayed 1 night in Jul 2023
Response from Quest Management on 26 Jul 2023
Dear Mark,Thank you for your fantastic feedback.We are happy you enjoyed your stay whilst visiting Rockhampton.I do apologise regarding the noise you experienced.Hope to welcome you back again soon.Kind regards,Quest Management

10/10 Excellent

Gary, Emerald

Stayed 1 night in Jul 2023
Response from Quest Management on 26 Jul 2023
Dear Gary,Thank you for your fantastic feedback.We are happy you enjoyed your stay whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Quest Management

8/10 Good

Mick

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Quest Management on 3 Jul 2023
Good Evening Mick,Thank-you for your review.We are glad you enjoyed your stay again and hope to welcome you back again soon.Kind regards.Melinda

8/10 Good

Mick

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Quest Management on 3 Jul 2023
Good Evening Mick,Thank-you for your review.We are glad you enjoyed your stay and hope to welcome you back again soon.Kind regards.Melinda

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great value hotel good location have stayed many times and will book again.
Stayed 1 night in Jun 2023
Response from Quest Management on 16 Jun 2023
Good afternoon ,Thank you for your reviewWe are happy you enjoyed your stay whilst visiting Rockhampton.Hope to see you again soon.Kind regards,Melinda

8/10 Good

ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean presentable property. Friendly and helpful staff. Only suggestion would be some bbq facilities on site.
Stayed 1 night in May 2023
Response from Quest Management on 1 Jun 2023
Good afternoon Ben,Thank-you for your review.We are pleased you enjoyed your stay and found our team friendly and helpful.We too wish we had a bbq facililties.Hope to see you again.Kind regards,Melinda

10/10 Excellent

Sarah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfy and great ammenities
Stayed 1 night in May 2023
Response from Quest Management on 1 Jun 2023
Good afternoon Sarah,Thank you for your review.We are pleased you enjoyed your stay and the ammenities.Hope to see you again soon.Kind regards,Melinda

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay. Fantastic spacious room. Well equipped. Clean. Trouble free.
Stayed 1 night in May 2023
Response from Kylie on 24 May 2023
Dear Dianne,Thank you so much for the kind words. We cannot wait to welcome you back to Quest Rockhampton sometime soon.Kind RegardsKylie

10/10 Excellent

Evanna

Liked: Cleanliness, amenities, property conditions & facilities
Great position, quiet, clean and had everything you need with a lovely, helpful lady on reception.
Stayed 1 night in May 2023
Response from Kylie on 24 May 2023
Dear Evanna, thank you so much for the kind review. We cannot wait to welcome you back to Quest Rockhampton somtime soon.Kind RegardsKylie

10/10 Excellent

Waltraud

Liked: Cleanliness, room comfort
River front close to historic area and boardwalk
Very nice hotel in great location. The front desk ladies are amazing, the room and bathroom was great and very well equipped. Wish they had more outlets (for the desk lamp 😉) so you can use the only USB charger.
Stayed 1 night in May 2023
Response from Quest Management on 11 May 2023
Thank you for your fantastic feedback.We are glad you enjoyed your stay.I will pass on your lovely comments to the team!The lamps are a great feature coming with a usb charger already installed incase you forget your phone charger.Hope to see you again soon.Kind regards,Quest Management

8/10 Good

Gibran Dave

Stayed 1 night in May 2023
Response from Quest Management on 11 May 2023
Good afteroon Gibran Dave,Thank you for your ffeedback.We are glad you enjoyed your stay.Hope to see you again soon.Kind regards,Quest Management

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was neat and clean
Stayed 1 night in Apr 2023
Response from Quest Management on 4 May 2023
Good afternoon Kristy,Thank you for your fantastic feedback and survey results.We are glad you enjoyed your stay.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying there and both times have been great. Always so clean and tidy and check in was so easy. We also have a large high vehicle and they had undercover parking at the back which was amazing. We struggle at most hotels for parking. The view of the river are so nice and balcony was child friendly for our 10 month old. We will always book Quest when travelling through Rockhampton.
Stayed 1 night in Apr 2023
Response from Quest Management on 4 Apr 2023
Good afternoon Monica,Thank-you for your fantastic review.It is always lovely to hear our guests have enjoyed their stay. I am happy you found our apartment clean and parking for you vehicle.Hope to welcome you back again soon.Kind regards,Melinda

10/10 Excellent

david

Business traveller
Liked: Cleanliness, room comfort
Friendly Staff
Great hotel, the staff were helpful and friendly. Room was clean and well maintained.
Stayed 1 night in Mar 2023
Response from Quest Management on 14 Mar 2023
Good afternoon David,Thank you for your feedback.It is so lovely to hear guests enjoyed their stay with us whilst visiting Rockhampton.Hope to welcome you back again soon.Kind regards,Quest Management

8/10 Good

Martin

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from Quest Management on 18 Feb 2023
Good afternoon Martin,Thank-you for your review.Hope see you again soon when visiting Rockhampton.Quest Management

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The one bedroom apartment was spacious and the kitchenette allowed us to prepare our own breakfast and other meals.
Stayed 3 nights in Feb 2023
Response from Quest Management on 18 Feb 2023
Good afternoon Joanne,Thank-you for your review.I am so glad you found everything you needed for your stay and found the apartment spacious.Kind regards,Quest Management

10/10 Excellent

Brendon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Quest Management on 10 Mar 2023
Good morning Brendon,Thank you for your feedback and survey results.It is always lovely to see our guests enjoyed their stay whilst visiting Rockhampton.Hope to see you again soon.Kind regards,Quest Management

8/10 Good

Archibald

Liked: Cleanliness, room comfort
Short 2 night stay
Car park barrier failed after check out, staff had to raise by hand. Very helpful
River View
Stayed 2 nights in Jan 2023
Response from Quest Management on 18 Feb 2023
Good afternoon Archibald,Thank-you for your review and beautiful photo's of the Fitzroy river.I do apologise for the inconvenience in regards to the garage door. It has now been fixed thank-you for your patients during this time.Kind regards,Quest Management

10/10 Excellent

kapene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, fully equipped and close to everything you need.
Response from Quest Management on 18 Feb 2023
Good afternoon Kapene,Thank-you for your review.I am so happy you found our apartments fully equipped and our location great.Kind regards,Quest Management

10/10 Excellent

Balram

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the heart of the city
Response from Quest Management on 18 Feb 2023
Good afternoon Balram,Thank-you for your review.I am so glad you found our location great and you enjoyed your stay.Kind regards,Quest Management

8/10 Good

Debbie

Stayed 1 night in Oct 2022
Response from Rockhampton on 6 Sept 2023
Dear Debbie,Thank you for the review.I am so pleased that you enjoyed your stay at beautiful Quest Rockhampton.We hope to welcome you back soon.RegardsMelManager Quest Rockhampton.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The outlook on the river was very interesting given the large tide range
Stayed 2 nights in Oct 2022
Response from Kylie on 25 Oct 2022
Dear John, thank you for your review. we love our outlook over the river. It is forever changing.Cannot wait to see you back again some time soon.Kind RegardsKylie