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Grand Riviera Princess - All Inclusive

4.5 star property
Luxury hotel on the beach, with 12 outdoor swimming pools
VIP Access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
View from property
Suite (with 2 Jacuzzies)
Lobby sitting area
Reception
Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Xcalacoco5 min drive
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
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Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

9.1/10 Wonderful

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

7.7/10 Good

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

8.3/10 Very good

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

7.7/10 Good

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

7.3/10 Good

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

8.1/10 Very good

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Looking to get your feet wet? Scuba diving and windsurfing adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive hotel in a shopping district
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, 2 beach bars and sunloungers. Treat yourself to hydrotherapy, a Swedish massage or a body wrap at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, archery and beach volleyball. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas and sunloungers
  • Free self-parking
  • 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
  • Coffee/tea in reception, 5 meeting rooms and a lift
  • Guest reviews speak well of the family-friendly amenities, bar and breakfast
Room features
All 674 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the size rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Balconies, separate sitting areas and free extra beds

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 26 May 2024 start from NZ$314.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.3 km) away.

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1184 out of 2664 reviews" "
Rating 8 - Good. 692 out of 2664 reviews" "
Rating 6 - Okay. 371 out of 2664 reviews" "
Rating 4 - Poor. 212 out of 2664 reviews" "
Rating 2 - Terrible. 205 out of 2664 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always ready help whenever you approached them with most request and etc.
Stayed 6 nights in May 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love it
Stayed 7 nights in May 2024

8/10 Good

Emilio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof
Stayed 3 nights in May 2024

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was beautiful. The food was not so good. The only good food at the buffet was the breakfast. Restaurants booked up fast so it was hard to get a reservation for dinner time. We had the Platinum Package so we had a blank and white dinner. This was worse than the buffet! The taco truck was the only thing that got us through!
Stayed 5 nights in May 2024

10/10 Excellent

Janet, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort. The rooms were clean, very comfortable and the staff was amazing. I’ll be definitely going back.
Stayed 3 nights in May 2024

8/10 Good

Mary James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. We have been there 3 times I was disappointed in our room We always get a swim up and this room has smaller and very steep steps out by the pool...unlike the rest of them
Stayed 6 nights in May 2024

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort for the price! Sometimes it can be a lot of walking to go to meals
Stayed 4 nights in May 2024

8/10 Good

Tomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the property facilities, loved natural resources around, and their quality of service & friendly staff. The quality of food needs to improve. Breakfast was good, but I can't say the same about dinner. I liked their paying-restaurant Chill-Out, but the ones included lack the extra quality. Yet, I would recommend this hotel for families with children.
Stayed 6 nights in May 2024

10/10 Excellent

Deja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but the food wasn’t too good and the restaurants were booked every single day upon check in so we only got to eat at the buffet
Stayed 4 nights in May 2024

8/10 Good

Dale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. We had the swim our family club room. It was great for our young children and access to all the family club amenities. I am not basing our vacation off of this. It was excellent after this however our check in was a bit rocky with a room that hadn’t been cleaned(mold in the sinks), fridge didn’t work, tv and phone was broken. I just don’t think the room was used for a while. The resort and reception worker got us a new room which was up to par and perfect and no hesitation. All the restaurants were great, especially Mama Mia. All the staff there was great, we had Jose and Rakiel(sorry spelling) Steak house was fantastic too. Overall we really enjoyed the resort and staff. I only put the check in the review because it’s good for them to know and on top of it they fixed the issue no problem
Stayed 7 nights in May 2024