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Stream Palace

4.0 star property
Travelers relax in the hotel's peaceful garden setting or unwind in the sauna, while enjoying international dining and staying connected with complimentary WiFi

Choose dates to view prices

Stream Palace welcomes guests to its upscale retreat with a beautiful garden and Athenas restaurant's international cuisine. Enjoy a cozy coffee shop, sauna, and outdoor pool. Guests love the free in-room WiFi, convenient dry cleaning, and the property's excellent condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Jetted Tub

Executive Suite, Jetted Tub

Executive Suite, Jetted Tub

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

Family Quadruple Room, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Located in Centro neighbourhood, Stream Palace is connected to a shopping centre. Rua General Osório and Santa Ursula Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morro de Sao Bento Park and Parque Ecologico Maurilio Biagi. Centro Cultural Palace and Japanese Garden are also worth visiting. Visit our Ribeirão Preto travel guide
Map
Rua General Osorio ,850, RIBEIRÃO PRETO, RAO, 14010-000

What's nearby

  • Pedro II Theater
    5 min walk - 0.5 km
  • Ribeirao Preto Metropolitan Cathedral
    6 min walk - 0.6 km
  • Santa Ursula Shopping Center
    8 min walk - 0.7 km
  • Bosque Fabio Barreto Zoo
    10 min walk - 0.9 km
  • Ribeirao Preto Convention Center
    13 min walk - 1.1 km

Getting around

  • Leite Lopes Airport (RAO)
    25 min drive

Restaurants

  • Chiquinho Sorvetes Ribeirão Preto
    5 min walk
  • Restaurante Esquilão
    2 min walk
  • Paddock
    4 min walk
  • be&so cafe
    3 min walk
  • VAT Rock Bar
    5 min walk

About this property

Stream Palace

  • Upscale hotel located in Centro
  • Consider a stay at Stream Palace and take advantage of a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Athenas, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An outdoor pool
    • Free self-parking, plus valet parking (surcharge)
    • A front desk safe, wedding services and free newspapers
    • A lift, a 24-hour front desk and smoke-free property
    • Guest reviews say great things about the first-rate property condition
  • Room features
  • All 116 rooms include comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with cable channels
    • Fridges, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (BRL 15 per day)
  • Limited on-site self and valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Athenas

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,565 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 8 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for BRL 35.00 per night

Payment types

Important information

Optional extras

  • Valet parking fee: BRL 15 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Stream Palace have a pool?

Yes, this property has an outdoor pool.

Is Stream Palace pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 8 kg per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Stream Palace?

Self-parking is free at this property.

What time is check-in at Stream Palace?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Stream Palace?

Checkout is at noon.

Where is Stream Palace located?

Located in Centro, this hotel is steps away from Rio Branco Palace, Rua General Osório and Ribeirao Preto Art Museum. XV of November Square and Pedro II Theater are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Stream Palace Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 117 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 30 out of 242 reviews
Rating 4 - Poor. 3 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

Reviews

Verified

10/10 Excellent

Miriã

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel muito bom, recomendo.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Elder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, pena que chegamos no entrar da noite e não aproveitamos a piscina, estávamos em viagem de retorno e paramos para conhecer o Pinguim, se tivessemos curtido somente o hotel teria sido melhor.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central boutique hotel in Ribeirão Preto

One of the best places to stay in Ribeirão Preto if you want to get to know the city. Really central and comfortable. Super recommended!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

EVargas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Ribeirão Preto for over 20 years.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Café da manhã excelente, localização boa. A parte ruim do hotel é que as mobilias do quarto são antigas, a cama não é muito confortável , mas para uma noite a estadia o custo beneficio é bom.
Stayed 1 night in Dec 2019
Verified

8/10 Good

CINTHIA

Liked: Cleanliness, staff & service, property conditions & facilities

Já foi melhor...

Precisamos mudar de apartamento pois haviam 2 camas de casal e eu prefiro queen. Fomos alojados num apartamento com aparencia inferior à suite junior que estou habituada! O café da manhã continua excelente! O carpete do oitavo andar esta com cheiro de mofo, muito ruim!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Hotel maravilhoso, café da manhã impecável, limpeza, funcionários atenciosos,nota mil...
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Excelente hotel. Desde o atendimento até acomodações. Ótimo café da manhã.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Sueli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo muito agradável. Apenas o atendimento na piscina deixou um pouco a desejar devido a grosseria no atendimento O restante foram super agradáveis, na recepção, e restaurante.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

ARIANE

Liked: Cleanliness, property conditions & facilities, room comfort

Poderia ter sido melhor...

Nossa estadia nesse hotel poderia ter sido melhor se eles tivessem cumprido com aquilo que se obrigaram. Meu marido solicitou o serviço de café da manhã servido no quarto, para o qual, aliás, paga-se um valor adicional. Ele indicou que o café teria que ser levado às 7.20h, pois teria que sair do hotel por volta das 7.50h em vista de um compromisso. Como determina o regulamento, ele ainda ligou na portaria na noite anterior informando que havia optado pelo serviço. No dia seguinte, às 7.20h o café não chegou. Ele aguardou até às 7.30h e ligou na recepção para ver o que tinha ocorrido, quando foi informado que o café já estava subindo. Aguardou até às 7.40h e o café não chegou. Então, ligou na portaria cancelando o café e foi embora. Ao passar pela recepção, reforçou que não precisavam mais mandar o café, pois já estava saindo. Mesmo assim, às 7.50h, apareceram no quarto levando o café dele. Obviamente, mandamos o café de volta, pois já não adiantava mais. Portanto, não recomendamos que conte com esse serviço deles.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Utmärkt hotell i centrala Ribeirão Preto

Bra och prisvärt hotell med mycket centralt läge i Ribeirão Preto. Något gammal inredning men bra kvalitet. Underlig luftkonditionering men den verkade kyla som den skulle. Väldigt bra hotellfrukost.
Stayed 1 night in Nov 2019
Verified

8/10 Good

JOYCE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

oa localização e bom custo-beneficio

Hotel com boa localização e facilidade de locomoção, com restaurantes e e lojas proximos. Muito bom
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Ótima.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Horrível. Informaram que o restaurante era 24h. Quando cheguei de viagem fechava 21h. Dormi com fome! O frigobar do quarto um barulho infernal. Café da manhã péssimo, pão duro parecia velho, pão de queijo frio e duro, café parecia um chá.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente custo/beneficio

Café da manhã é maravilhoso! Produtos de ótima qualidade!! Hotel com atendimento atencioso. O quarto é bom mas para ficar melhor se reformado e redecorado
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Sandoval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minha estadia

Olá quero agradecer ao criador desse aplicativo que muito me ajudou. Incrivelmente o que havia combinado por aqui e pelo e-mail deu tudo certo. O Hotel já deixei combinado com o pessoal que tenho interesse em voltar. Atendimento super cordial, acomodações indescritíveis, super organizado, quarto limpinho banheiro higienizado, funcionários todos atentos à nossa necessidade e em nós servi bem. Ocalizacao super privulegiada no centeo da cidade. Só tenho palavras boas. Gratidão.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Piscina ,com quatro cadeiras sem nenhuma cadeira long chaise para tomar sol ,nunca vi solarium sem cadeiras. Pleno sábado 32 graus bar da piscina sem ninguém para atender. Café da manhã ,domingo 9 h não tinha uma única mesa limpa para se tomar café. ,tive que chamar um atendente.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Apartamento muito bom, café da manhã impecável...um dos melhores que já tomei, o ar condicionado do meu quarto não estava muito bom, mas de maneira geral estava muito bom!!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

ANA KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel maravilhoso café da manhã perfeito e cama super macia
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Estacionamento pago

No site constava estacionamento com manobrista, e não estava claro que o serviço era pago.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Foi ótima, o hotel atendeu minhas expectativas. Cama super confortável, gostei e indico.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do serviço de café no quarto, bem completo.
Stayed 7 nights in Jun 2019
Verified

6/10 Okay

Catia

Liked: Cleanliness

Já foi melhor.

Serviço de restaurante péssimo. Muito tempo esperando para jantar. Poucas mesas e o restaurante é dividido em dois hotéis. O Hotel já teve instalações melhores,pois não houve reforma.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service
Tudo.... local.....cafe....sauna......limpeza........atendimento
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito limpo e organizado. Atendimento impecável. Café da manhã perfeito.
Stayed 1 night in May 2019