4/10 Poor
adam
Travelled with family, Travelled with family and small children
1 Jul 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 9/10 , building needs renovation and repairs , doors dont open and close correctly. The main beedroom locks you in if you close the door. Bathroom doors dont close without spending a few minutes to make it slide. There is mold over all the walls and ceiling , bbq was left with old Moldy food all over it . 1of the bedrooms leak when it rains, they are aware of this as they mentioned it to us when we checked in ortho they didnt mention it was right about the bed. When we were arrived we were told to turn on the hot water cylinder a few hours befor use and to turn it off after each use to save power. Had some infestation with termites or some other bug that eats wood , there were 4 spots that keeped leaving a mess on the floor and would reappear after you clean them. The beedroom to the lounge area had a 20-30mm lip were the floors were not even so watch your step to prevent a stubed tow. Hole in Bathroom ceiling from water damage. 3 Kayaks were available but no paddles ortho there was 1/2 a paddle. We booked for 3 adults and children payment option pay on arrival. Payment was taken 2 months be for arrival and then the provider attempted to charge my car again 2 times befor we arrived. When we arrived we had 3 visits from hotel employee to pay more for having 3 adults ortho the booking wa for 3. We stayed for 8 days. For $2500 they should maintain and clean the property
adam
Stayed 8 nights in Jun 2022